3.5 Star Hotel

VISIONAPARTMENTS Lucerne - self check-in

16 Neustadtstrasse, Lucerne, Switzerland View Map

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VISIONAPARTMENTS Lucerne - self check-in

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About

Located in Luzern, less than 0.6 mi from KKL Culture and Convention Center Lucerne, VISIONAPARTMENTS Lucerne Neustadtstrasse features express check-in and check-out and free WiFi throughout the property. The property is close to Jesuit Church, Franciscan Church and Rosengart Collection Lucerne. The property is 1.3 mi from Glacier Garden Lucerne and 1.2 mi from Spreuer Bridge. All rooms in the hotel are fitted with a flat-screen TV. The rooms include a private bathroom with a bath or shower, a hairdryer and free toiletries. Note: Bed sheets, towels, linens and weekly cleaning are not included. Popular points of interest near the accommodations include Chapel Bridge, Lion Monument and Grand Casino Lucerne. The nearest airport is Zurich Airport, 39 mi from VISIONAPARTMENTS Lucerne Neustadtstrasse.

594 Reviews

6.5Pleasant
Cleanliness
7.5
Staff
6.7
Location
7.6

What Guests Say

  • “We had a room with a big balcony.”
  • “Waking distance from the train station.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Studio with Terrace1/4

Studio with Terrace

194 sqft • 1 Double

  • Accessible by lift
  • Balcony
  • Bath or Shower
  • Coffee/tea machine
Standard Double Room1/2

Standard Double Room

173 sqft • 1 Double

  • Accessible by lift
  • Bath or Shower
  • Flat-screen TV
  • Hair dryer
Small Double Room1/4

Small Double Room

227 sqft • 1 Double

  • Accessible by lift
  • Bath or Shower
  • Flat-screen TV
  • Hair dryer
Studio1/4

Studio

130 sqft • 1 Double

  • Accessible by lift
  • Balcony
  • Bath or Shower
  • Coffee/tea machine
Mini Studio Apartment1/4

Mini Studio Apartment

130 sqft • 1 Double

  • Accessible by lift
  • Bath or Shower
  • Coffee/tea machine
  • Electric kettle
Single Room1/4

Single Room

108 sqft • 1 Single

  • Accessible by lift
  • Bath or Shower
  • Flat-screen TV
  • Hair dryer

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.5
    Pleasant

    Based on 594 reviews

    Location

    7.6

    Cleanliness

    7.5

    Staff

    6.7

    Overall Quality

    6.5

    Pros +

    • We had a room with a big balcony.
    • Waking distance from the train station.
    • It was close to the old town area.

    Cons -

    • It was filthy!!! There was so Much mold growing in the shower, I didn’t even want to shower. Something, like soda or coffee had exploded all over the wall that had not been cleaned or wiped up.
    • AC Doesn?t Work and the smallest fan they provided wasn?t working properly. We did request for a replacement but we didn?t get one. We had to open the window and sleep in noise from trains passing by all night.
    • The rooms were excessively small.The train tracks were right outside of our window so it was extremely noisy day and night.Since the hotel does not have air conditioning, we had to have the windows opened which made the noise situation even worse.
    Business Traveler (110)Solo Traveler (210)Traveling as Couple (465)Family with Young Children (182)Family with Teens (7)Senior Traveler (28)Group Traveler (93)
    2AimeePosted on: 8-26-2025

    We had a room with a big balcony.

    It was filthy!!! There was so Much mold growing in the shower, I didn’t even want to shower. Something, like soda or coffee had exploded all over the wall that had not been cleaned or wiped up.

    1Verified guestPosted on: 6-18-2025

    Waking distance from the train station.

    AC Doesn?t Work and the smallest fan they provided wasn?t working properly. We did request for a replacement but we didn?t get one. We had to open the window and sleep in noise from trains passing by all night.

    2Verified Hotel GuestPosted on: 6-13-2017

    It was close to the old town area.

    The rooms were excessively small.The train tracks were right outside of our window so it was extremely noisy day and night.Since the hotel does not have air conditioning, we had to have the windows opened which made the noise situation even worse.

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note there is no reception in the VISIONAPARTMENTS building. Guests are required to upload a copy of their ID card or passport to our self-check-in platform, which will be accessible via a link sent after the reservation is made. The access code for the apartment will be provided on the day of arrival, once all required documentation has been submitted. Please note that the pictures are for illustrative purposes only and show examples of room categories. Additionally, there is no daily cleaning service at the property. Our signature items (e.g., toiletries) are provided as arrival amenities only and will not be replenished during the stay. Smoking is strictly prohibited, as is any use of the apartment for commercial or business-related purposes. In the event of a proven violation of rules, VISIONAPARTMENTS reserves the right to issue a penalty invoice or to cancel the booking with immediate effect and without a refund and to request the immediate departure of the guests. Guests under the age of 18 can check in only with written permission from a parent or legal guardian. The form can be provided by the property upon the guest's request. When traveling with pets, please note that a deposit is required. VISIONAPARTMENTS will not accommodate hen, stag, or similar parties. Quiet hours are from 22:00 to 06:00. Please inform the property in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Building has no air conditioning. It is in close proximity to a train station, which can cause increased noise levels.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

    Location

    VISIONAPARTMENTS Lucerne - self check-in

    16 Neustadtstrasse, Lucerne

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