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About
Designed by the celebrated Parisian architect Jean Nouvel, the hotel is centrally located next to a pleasant park in the heart of Lucerne. Free WiFi is available in the entire hotel. The Culture and Congress Center (KKL), the historic old town with its lake promenade and the train station are all reachable within a 5-minute walk. Celebrating simplicity and spirituality as much as elegance and refinement, the hotel aims to create a unique environment. This idea has been embraced wholeheartedly in the artistic interior which boldly incorporates an imaginative decor, creative features, and inventive touches such as pictures on the ceiling. The contemporary accommodations continues this theme and every room features a view of the park. Relax in the bar, or simply indulge in this sumptuous hotel and find inspiration in its originality and modernity.
19 Reviews
- Cleanliness
- 8.3
- Staff
- 9.6
- Location
- 9.6
What Guests Say
- “Great location.”
- “Pure luxury.”
- “Very professional, and amazing attention to detail.”
Top Amenities
- Free Internet Access
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Corner, Junior Suite, 1 King
- Accessible bath/shower
- Air conditioning
- Baby Cot
- Balcony
1/4Penthouse Junior, Suite, 1 King, Mountain View, Balcony
- Air conditioning
- Baby Cot
- Bath or Shower
- Bathrobe(s)
1/4Standard Room with 2 Twin/Single beds, Street view
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4Penthouse Deluxe Jr Suite, Penthouse Suite, 1 King, Balcony
- Accessible by lift
- Air conditioning
- Balcony
- Bathrobe(s)
1/4Penthouse Junior Suite, Penthouse Suite, 1 King, Balcony
- Accessible by lift
- Air conditioning
- Balcony
- Bathrobe(s)
1/4Garden & Park Loft Suite with 1 Kingsize-bed, Garden view
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4Deluxe, Studio, 2 Twin, Park View
- Accessible bath/shower
- Air conditioning
- Baby Cot
- Bath or Shower
1/4Penthouse Deluxe, Suite, 1 King, Mountain view, Upper floor, Balcony
- Air conditioning
- Baby Cot
- Bathrobe(s)
- Complimentary tea
1/4Corner Junior Suite with 1 Kingsize-bed, Park view
- Accessible by lift
- Air conditioning
- Bathrobe(s)
- Body soap
1/4Deluxe, Studio, 1 King, Park View
- Accessible bath/shower
- Air conditioning
- Baby Cot
- Bath or Shower
1/4Garden & Park Loft, Suite, 1 King, Garden View
- Accessible bath/shower
- Air conditioning
- Baby Cot
- Bath or Shower
1/4Standard Room with 1 Kingsize-bed, City view
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
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What Guests Loved
Based on 19 reviews
Pros +
- The category room that we eventually were accommodated in was excellent. Management tried to put us in a "penthouse" room as a deceptive upgrade. It was a very small room as compared to the corner suite that was actually booked.
- Great location beautiful rooms
- The hotel’s interiors are stunning. Best room I’ve ever slept in. Also, the staff were super nice and attentive, and the service impeccable (night of 6/11, lady at the bar also was great). They made my stay truly amazing!
Cons -
- Management was very apathetic about our dissatisfaction with attempt to change our room to their"upgrade". Rates for our room came down a day after our booking- no accommodation made when asked.
- Empty mini bar
- We did not take breakfast in the hotel as it was ridiculously expensive. What a weak point for this otherwise excellent hotel.
The category room that we eventually were accommodated in was excellent. Management tried to put us in a "penthouse" room as a deceptive upgrade. It was a very small room as compared to the corner suite that was actually booked.
Management was very apathetic about our dissatisfaction with attempt to change our room to their"upgrade". Rates for our room came down a day after our booking- no accommodation made when asked.
Great location beautiful rooms
Empty mini bar
The hotel’s interiors are stunning. Best room I’ve ever slept in. Also, the staff were super nice and attentive, and the service impeccable (night of 6/11, lady at the bar also was great). They made my stay truly amazing!
We spent three nights at the hotel in two visits, in two different rooms, during the Lucerne music festival. The best two things about this hotel were the superb design and the location. It was designed by the architect of the Lucerne Culture and Congress Centre (concert hall), and each room is an arty delight. It is compact, modern, luxurious and convenient, and the staff were helpful. The location is 5 minutes from the concert hall, the train station, and the major sights and galleries over the mediaeval bridge in the Old Town. The library square, in which the hotel is set, is charming and quiet, with an excellent restaurant, outdoors in the Summer, called Bellini.
We did not take breakfast in the hotel as it was ridiculously expensive. What a weak point for this otherwise excellent hotel.
We like the location it was very close to the center in front of a large park.
In no case is price related to quality.Unfriendly staff, difficulty in parking, very poor breakfast, lack of healthy food products, low ceiling room with no viewWe have been traveling for 30 years, we only stay in five star hotels, in no way does this represent a five star hotel!!John- Irene
Hotel has an excellent location - 5 minutes away from the railway, bus and lake boat stations in one direction and from the old town in the other. The young staff are charming and helpful. Breakfast was OK.
No bar or restaurant on site (this is not clear on either the Booking.com website or the hotel's own website). The hotel has only one small lift which is shared between staff and guests. The lift down to the breakfast room arrives in the kitchen. The hotel is dark and rather ugly - a very modern design which is a triumph of style over comfort!This is not a 5 star hotel.
Friendly staff, all very capable of speaking English
Expensive for the value received.Dark corridors in black and red, looking more as a red district hotel
Loved the proximity to the train, downtown, and the park with a wonderful playground. The blinds were amazing for the first night after international travel/jetlag. The vibe was eclectic and unique and the staff were incredible. Lovely experience - absolutely recommend.
The location, the staff and the cleanliness
The breakfast was awful, really poorDinner was just ok, Margherita was just drinkable
Location not bad
No aircon, no carpet, poor breakfast spread
Location not bad
No aircon, no carpet, poor breakfast spread
The location is extremely convenient to the train station, which is a short block away, and also old town, which is the most popular and picturesque part of Lucerne. The hotel is very sleek and modern and decorated in a hip, edgy style; with murals on the ceilings in the rooms, large , very functional bathrooms with excellent lighting and water pressure and large windows with double glazing to help keep the noise out. The suite was large and spacious, however I have also stayed in a smaller, standard room which I liked just as much. The staff is warm, welcoming, friendly and knowledgeable about the area. There is a superb restaurant and quiet evocative bar on location as well.
Reception staff( Alex) was really helpful.
The roof wall paper was annoying to stare at.
Design and location were amazing.
Loved everything.
the staff
everything else
location
decoration and breakfast
Exceptional
Superb
Superb
Exceptional
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Hygiene certification
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 2 and above can stay with extra bed, subject to additional charges. Children of age 0 to 1 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations. Please note that guests booking a rate where prepayment is needed will receive a link after booking to pay the prepayment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Sempacherstreet 14, Luzern
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