Sanctuary Hotel Luang Prabang

The staff and peaceful setting. The staff are very friendly and helpful and the decor is very tasteful. On our last stay, when we asked for a late check out, they allowed us until 5 pm without extra charge.

The spa was closed during our stay. We would've used it had it been open.

breakfast was perfect, staff was so friendly and helpful, the app to talk to the concierge is great, overall a lovely experience!

nothing! we loved our stay!

Quiet, centrally located, clean, beautiful, excellent breakfast!

The room is very quiet and private, despite being located in a crowded area.

The walk to the room is not convenient, especially with the roller luggage, because the path is cobblestones and not cement.

Very convenient, comfortable and good quality place!!!Good beds, friendly manager, good location!)

Clean, great facilities, friendly and helpful front desk. Free use of bikes. Amazing fresh homemade breakfast.

Fantastic location

Could use a dehumidifier in the room, pool was heavily chlorinated.

Staff were attentive and nothing was too much hassle for them to arrange for us. They were polite and very helpful. The hotel is beautiful and quiet, within eye shot of a temple and a quick walk to the night market. Do book a massage. Great value and in a lovely little cabana in the corner of the hotel grounds.

We were in the Unesco building so while very atmospheric, the water in the shower took a good 10 mins to kick in and warm up. I think the other rooms have better water pressure / heating.

Staff were very helpful and vert quick to respond any issues. Room, surroundings and hotel were very nice.

Beautiful old style spacious rooms with 5 mins walk to night markets and restaurants

Great loczation and facilities of the hotel is great. Breakfast was great with a lot of variety of foods.

Despite asking for a quite room hote booked me to a room facing main road. Wooden windows dont shut completely and room was quite noisy.

Staff amazing. Very helpful. Will arrange Khopfa Sunset Cruise which is a must and Tuk told if required. Bikes on site to use FOC. Rooms well appointed. Bed comfortable. Pool area ideal for a dip. Breakfast varied and good. Ideally located for walking to attractions in city centre. Overall a great property.

Nothing to dislike. However a recommendation would be for the hotel to have a link with a reputable scooter provider in order to perhaps negate having to hand over your passport when you want to hire a scooter and then potentially be held to ransom when you return the scooter. Just a thought.

Lovely gardens with lotus pond. Excellent buffet breakfast with a good range of western options. Friendly and helpful staff. Beautiful heritage buildings and peaceful location.

The rooms are quite small and dark and don't quite match up to the exterior and grounds. The hotel is close to but not within the old town itself.

Staff were pleasant and helpful. Bed was comfortable. Breakfast was great especially their coffee and croissants. Location is walking distance to the historic district, royal palace, night market, Mekong River and Phousi hill.

Nothing. I have only 1 suggestion, if it’s possible to add screen windows so that natural cool air can enter the room especially during the months of October -February. But like I said, there is nothing I don’t like in this property. It’s perfect!

People are so amazingRooms are confortable and nice.Swiming pool is a mustDelicous breakfastNear to the night market

Most comfy bed we slept in, in South East Asia. Reception staff really friendly and helpful. Only a 5 minute walk to the night market so walking distance for the town. Pool was small but big enough for the hotel.

Bar and restaurant staff not the best. We felt uncomfortable as they did not speak to us and didn’t even smile. We went out for breakfast on the last 2 days as we were put off by the staff. Towels were old and frayed and pool towels had stains and bleach marks on them - not a great look. Slightly overpriced hotel for what you get.

Excellent location, friendly and helpful staff The spa treatments were good, and so was breakfast

Pre communication was lacking. I found it difficult to get a response to my request to book their shuttle from the airport

The hotel was in a perfect location, right near the central part of Luang Prabang and close to many eateries, bars, shops - everything you could need. The hotel grounds were very well maintained and the buildings have been built to match the UNESCO heritage listed area. Breakfast was great, with a nice selection of foods. Would highly recommend.

The room we were in was on the lower floor and was not very soundproof for us when guests were in the room above us.

Great location, round the corner from a good supermarket (Dara Market) selling all needs including beer,wine etc. Two blocks from the night market.

The location is perfect, close to the center while away from the crowd. The staff is really helpful and friendly, the guy from the reception booked a last minute private sunset cruise for us and we everyone pays attention to your needs. Breakfast, pool and facilities are really good too.