Sunrise Garden House Hotel

the staff was friendly and helpful. The breakfast was basic.

Room was small and somewhat wear down. AC-was poorly located making the airstream straight to the bed wich is not comfortable.

The room was spacious and very comfortable. Breakfast was great and the staff were just lovely. So kind and thoughtful especially Ms Anisa and Mr Lo. We really appreciated all the advice and care we received.

Everything was good - no complaints.

Staff is so friendly and accommodating. Pool is beautiful, great location. Was able to keep my bags here after checkout and use the pool and grounds when I had a late train. Appreciate the kind hospitality!

Bert modern and clean. Large pool.Staff were very helpful and knowledgeable

Fir the cost I felt the breakfast could have noon a little better

Staff were all great, helpful, friendly. Rooms were comfortable and clean. Great location Close to town.

The breakfast was okay. The staff was very accommodating to prepare a made-to-order breakfast because the food in the buffet was already finished by 9 am. It was nice to have a swimming pool to cool off and relax in.

There was no wifi service in my room for my whole stay (4 days). I was able to get service in the restaurant area. Manager said he also had this problem, but said the technician was not able to service it that holiday weekend.

It’s 700m from night market, pretty nice for a walking distance. The property look new and nice, very well cleaning service, so cleanness is a plus for this hotel. Standard room is at medium size (abt 16-18m2, I am not quite sure) with nice balcony. The swimming poll is clean and suitable for adults, not for children. Staff is nice and has WhatsApp number for guests to contact them, this is helpful.

Some comments for the property owner to fix:- Even the facilities look relatively new, but the interior furniture and details were made with some mistakes (the sink does not flush water, the lock hole on the door, the quite big gap between the slides doors open to the balcony and so on) —> check photos.- Reception needs to proceed check in faster. They took 10-15 minutes to receive guests booking is pretty slow.- No need colorfully lighting in the swimming pool at night, the lighting makes the pool look like scenes in horror movie as well not really safe for swimming at night time.- stop using very poor quality toilet paper. The paper rolls have a lot of paper dust. Toilet papers are very cheap in Laos, even street vendors use much better paper tissue.- the mattress and pillow are not comfortable.- in-room wifi is very bad.

It was a nice and decent hotel. The location is good. The swimming pool is nice. The rooms have privacy and we had a balcony, which was very nice. Also the staff is friendly.

For a 4 star hotel, the facilities were less then I'm used to in other hotels. Breakfast was very limited. The rooms were nice but due to a misunderstanding we got a room with 1 bed instead of 2 twin beds. The situation was solved in a good way. Do keep in mind that in the standard rooms there is a window between the bathroom and bedroom. The blinds don't really give privacy, so keep that in mind when travelling with friends.

We loved the location, very close to the night Market, we liked the way it was set up, room was clean. Bathroom was clean too.Staff were helpful in providing help with tours and transportation.

It is situated on a quiet side street so you have to walk a couple of blocks to get a taxi or tuktuk.Pool could have been cleaner, sunbeds were old and towels need to be cleaner and the top step of the pool was broken. Breakfast was OK but food was cold, it could have been done with more choice. Bread was not nice at all.

Breakfast was adequate & the setting was lovely. The grass around the pool needed cutting. The laundry area was open to the pool area. Screening this off would make for better ambience. We had pool view rooms which we loved.

All as expected. As stated above the grass needed cutting & a screen in front of the laundry area would be nicer.

Everything was great, the staff is really friendly and helpful, we then organized the suggested tours by ourselves which was much cheaper but got some great recommendations! the location is perfect in the Centre of town but Still very quiet and relaxing! We would love to come back

good location, excellent service, room is comfortable. near night market. can help to buy train ticket.

NIL

Arrange the airport transfer. room is big and bed is comfortable. the room with pool view is nice.

NIL

The room is very nice and clean. The location is very good. The food was tasty, too.

Great pool, and after travelling in remote Laos, the breakfast was one of the best. Not 5 star Singapore, but perfect considering where we are.

Not a problem of the hotels, but converting kip to Bhat to Aussie can be confusing at the best of times.

Everything was good except the noise from construction

There was extremely loud construction on the building next door from 8:00 am to 5:00 pm, except lunch.

Lovation is very good, The Manager was exceptionally friendly and helpful, he even asked for suggestions on how they can improve their service.Big Hint. If you are planning on seeing the monks walking in the morning which starts at 5.30am, you do not have to go down the street like suggested as they all actually walk past the hotel at the end.

Breakfast was not great, Pool and garden could do with a good clean.

This hotel could actually be really nice, but it is totally neglected by the owners. The rooms don't get cleaned until late afternoon, the rooms are dark and not really clean, also very small. The pool is really nice though and the location of the hotel very good

not clean and breakfast a joke. very poor buffet as it is, and way too few staff around to refill things. Worst part was the butter: this was basically an open 500g butter container from the supermarket. all in all, there is not enough staff to properly run this hotel

The people were very helpful and extremely friendly, the room was lovely and the pool was great

Breakfast was OK, but not everything was kept completely hot

Staff and location both excellent