PhaiLin Hotel

Clean. Nice people.

Noisy. Hear through the walls other rooms and outside. Had to use earplugs to sleep

Location was great. Central and not close to all the noise. Staff were very helpful and can assist in booking transportation.

Breakfast was ok ( eggs and some fruits) but could be better

Great location, large room, clean and comfortable. Staff are extremely kind and go above and beyond to help out. I highly recommend this hotel!

The owners are super sweet, the breakfasts were just fine, they really want to take care of you here. They met every request, and more.

The location is a 10 minute walk from the night market. That is really where the central hub of Luang Prabang is.

I really enjoyed my stay at Phailin Hotel and would like to extend special thanks to Ms. Giang, the hotel receptionist, for her exceptional hospitality.Ms. Giang, also the owner, was very friendly and took excellent care of us. She helped us book train tickets and arranged a spacious and comfortable room. The male receptionist was also kind and very helpful throughout our stay.The hotel is conveniently located in the city center. Right in front of the property, there is a small food stall offering Thai, Lao, and Chinese cuisine, and a grocery store is located just next door. The hotel also provides services such as motorbike and van rentals, as well as day tours.The night market is only a 5-minute motorbike ride away, making it a great base for exploring the area.If you’re traveling on a budget, I highly recommend this hotel for its value, location, and warm hospitality.

friendly staff, clean, free tea, breakfast was included.

Very good. Clean hotel, convenient location, polite staff, everything matches the description.

Great location, very nice room and fantastic service highly recommended.

Giang was very helpful and spoke very fluent English, made us feel comfortable, a really pleasant staff! The room was clean and comfortable, recommend!

Great hotel! Staff are so friendly, informative and genuinely go out of their way to help you enjoy your trip.Rooms super clean and breakfast was delicious!Giang particularly so super helpful!10/10 recommend

Good location, quiet but not far from the hustle and bustle! Hotel was really clean, got fresh towels everyday and we even got extra pillows! Comfortable stay,would recommend!

The shower flooded on our first night, but the staff were kind enough to fix this problem for us! The drains did have a bit of a smell though, not their fault.

everything is great, delicious breakfast, plus they upgraded my room to a room with a balcony for free

The hotel is located within a short walk from the night market and Mt Phousi - close also to the local stupa and temples. The night market area is busy and noisy whereas the hotel is two or three blocks away. My room fronted the street but the windows and double doors kept what little noise came from outside. There is a good cheap restaurant across the street. Good coffee across the street as well. You can book your tours and travel from the hotel, as I did, or there are always the tour agencies in the same street or elsewhere. I didn't tie myself in knots looking for bargains as the hotel prices are competitive. The staff are a good representation of Lao people: gentle, polite and helpful.

The perfect central location with the kindest couple running the hotel! They were super efficient with our laundry and sorted a taxi to the airport for us. Incredible customer service, the room was very dry spacious and very clean! Highly recommend!

The hotel is well located, in an elegant building and the staff was really accommodating and nice. They agreed to shorten our stay (from 3 nights to 1) without any extra cost (we had the free cancellation option though).

The room was extremely humid, even with the AC on the room smelled like mould

New, clean hotel. located right in the city center, just a few minutes walk to the night market, the royal palace... friendly and lovely staff, great breakfast. will come back and recommend to friends!

Spotlessly clean, comfortable bed and helpful staff.

Average breakfast.

Very clean and spacious room. Pretty good value.

The bathroom shower bathes the whole floor.

The hotel is very good. The bed is comfortable, the bathroom very clean and up to European standards. The room is large. The breakfast is good. The staff is very nice and helps you with your procedures.

sometimes the WiFi doesn't work very well but it's not a big deal and it's like that everywhere in Laos.

Nice clean rooms, quiet but convenient location!