Hotel Grande 51

Too expensive for the quality. Average place.

Foul smell in the toilet. Unclean bedsheets. Pathetically unclean pillows under the not so clean pillow covers. Cockroaches in the room. Mosquitoes. No breakfast buffet.

The location is great , and the best part is that it had an attached balcony for you to relax out for a coffee or so.

The Hotel was good how ever the bed linen was totally soiled , the pillow cover was torn .we had to ask the housekeeping to change it twice .

Cleanliness, room

Heavy charge for 2hours early checkin

I was so surprise the location look so beautiful a remind me back home in a United State of America I like the view I like the environment friendly people and many places amazing the air was so clean so many tree them mountain is a love it.

Nothing to say everything was perfect.

Spacious room. Spacious Toilet. Clean linen. Toiletry supplies. Hot water. Majestic entrance.

Mosquitoes. Dehumidifiers absent.

Location is very near to all services, but in the room missing basic things, hand towel, shower soap, shower cap, hand soap dispenser, paper towel, the nice balcony was very dirty, one of the chairs (very dirty) was broken, the sink don’t drain the water. The hotel manager needed to check the house keeping people work because the hotel can be much, much better if the staff take care more about the cleaning. In the end if you don’t care about the hygiene the room is big and comfortable.

The hotel needs to manage better the house keeping people because don’t care so much to clean the rooms and specially the washroom, windows glass, doors and other equipment.

rooms were spacious and great bathroom

TV was not working and the staff was not helpful at all, bathroom amenities can be much better

Staff is good . Location is nice . Room size and bathroom is spacious .

The property needs to maintain the rooms ...paint was chipping off , seating area in verandah was not clean . Property has potential but needs work . Breakfast is avoidable

It was located at a good place.

The room was not clean. The staff were not responsive. Overall service was not good

Size of the room and the bath

Interior and the maintenance. Access -having to climb sevral steps with baggage.

breakfast was okay. location was okay too.

pillow, bed sheet should provided sufficient quantity for all persons booked during check-in

Very bad and disappointed Stay

The hotel claims to be a 3 Star hotel but there was no amenities available which should be there at a 3 Star hotel. The room was very small with foul smell and broken floor.The TV speaker was damaged and also the Setup box had only few channels working as the receptionist told the the manager had recharged the minimum possible recharge pack available for TV, so no entertainment coz nothing was available to watch on TV.For disposable slippers hotel charged money Rs.50, how come a 3 Star hotel doesn't provide disposable slippers.overall very bad experience with this hotel, I recommend don't go to this hotel.

Very worst service. Poor staff.

Not clean rooms. Very untidy and poor service.

I booked suite room but they have given normal deluxe room and they are treating deluxe upper club room as suite room.

Rooms

The hotel as well as the rooms are quite large and also has a large balcony.The bathroom was wonderful.

1. My appalling experience is that of having to climb a huge flight of stairs, to reach the reception , carrying my luggage, without anyone to ask (the watchman at the bottom of the stairs was looking the other way, as if he was not for the hotel.) It was only later that I came to know that there was a lift behind the stairs.If only the watchman had guided .....2. The single bed was made of two cots and two bedspread .and the partition was evident and hence did not serve as a single bed. 3.There seems to be a lackadaisical approach towards maintaining the ambience and the comfort. I have rated it as the 4th smiley since the hotel itself is not bad. But the interiors, the curtains and the balcony can be made to look very chic if only a slight application of imagination is done.- Curtains never covered in full .- wall decor looked pretty old- Balcony was quite open to dust.But they seem to have redone the bathroom alone, and it did look superb.

Breakfast was not included in the booking charges.There were mosquitoes and cockroaches in the roomInitially the bedsheet was dirty and had hairs, after complaining they changed the sheets. but during my entire 6 days stay they didn't change the sheets. Furniture are old, wardrobe door was broken. If I had not made the advance payment I would have never stayed there. Regret to have booked from booking.com

Disappointing

It's an avoidable hotel if you a regular traveller .hotel rooms are big but not maintained.hygeine is an issue .

Superb room , great service I stayed with family

Mosquito mass should be

location

cockroaches in the room.no towels before 4 pmpoor breakfast

Location and service is good. Prices are affordable.

This hotel has the potential to be a great hotel if they pay attention to small things like bathroom door making screeching noise, towels and toilet papers etc.