Apsara Centrepole Hotel

Good, friendly, helpful staff A little bit unhappy on 1st night as I have been moved to another property due to the place I booked was full but was available on Online booking, not sure how they control, what CM they use or maybe intention to get a booking. Most importantly, the 1st night at Mera Residence I didn't feel upgrade but downgrade. It is not around city center, The room seem not assigned for guests since long, the minibar door seem crack, once I stepped into the room one used towel was in the basket in the room already. I didn't expect premium service but at least what I paid for. it's not staff fault they just follow the management instructions

Good location and you can find a tuk tuk taxi to take you to Angkor Wat or Thom - easily.

Room amazing!!!! Room’s terrace amazing!!! Location, amazing!!! Pool, amazing!!! Staff, amazing!!! Ecerything was amazing about this hotel. Beautiful, well located, comfortable, everything was perfect!

No elevator. However, the staff helps you carry your luggage upstairs and back down.

Staff were great. Even before arriving - Mr. Sokha and the team had everything arranged from pick up to the activities. Convenient location to all things Siem reap has to offer.

The hotel staff picked us from the airport, had booked their car sevice. Right from picking us up to checking in the service was seamless and awesome!! The staff were courteous and welcoming. They made us feel at home and provided 5 star service. The hotel location was very convenient and the restaurants were walkable distance. The cambodian food was great, Amok is a must try when you visit Cambodia

There is nothing to dislike, please maintain the same service levels.

Breakfast was very good. Hotel was nice. Service was excellent. Staff was very helpful and friendly.

Just a few mosquitos in the bedroom.

Good locations, clean room, friendly staff.

The staff were fantastic, the pool was perfect and our rooms were clean and spacious. we did not have breakfast so can not comment on that. Not my first stay here and probably not my last.

Great location, great staff, bed is comfortable, room very spacious.

Wifi very weak, tv remote barely works, water in the shower either too hot or too cold

The location of the hotel was ideal, especially if you want to be close to pub street and a variety of restaurants, which were within in 2 minutes walk. Plus, the staff were so helpful and polite

The noise from Pub Street was difficult on the first night, but the staff happily moved us to a ground floor room, which sorted the problem out

Spacious and clean rooms. It is located within a walking distance to main street.

Loud noise from nearby pubs until 3AM.

The staff were friendly and helpful. Nan in particular was very helpful and polite.

It was noisy from Pub Street but we were able to move to a room downstairs and that was not so noisy.

Location. Staff

The AC in my room and my parents' room were barely working. Even with the lowest temperature and maximum fan speed it was still extremely hot.

The staff were so welcoming and accommodating. The room was comfortable and clean. Lovely boutique pool area. Great location. Very close to pub street. Quiet at night. Good restaurant close by. We were very happy here!

It is a very nice hotel close to Pub Street. Rooms are spacious and clean, and the pool area - is decent and beautiful, as well as the common areas of the hotel. The staff were super polite and nice. We didn't need much, but it seemed that they helped other guests a lot. I would really recommend staying there.

On Friday, we could hear music from Pub Street (but not too much). For me, it was completely OK, but for light sleepers, it might be an issue. On the other hand - that's why you book this hotel so it is in a very good location. If you want smth calm - book a hotel further from the center.

Excellent choice in the heart of Siem Reap. The staff was exceptional, good breakfast made to order, close to everything, but has a quiet side.

The hotel is beautiful and the pool wonderful to cool down after a day of exploring. I can recommend the breakfast. A very special thank you to the hotel staff. Very polite, very helpful and kind. Worthy of a five Star top class hotel.

Since this hotel is located around the corner of the pub street, it does get a bit loud in the evening/ night. On the otherside, very central, within walking distance to the main attractions.

Staff were excellent

We are elderly and our room was on 2 nd floor up steep metal stairs, no lift!A little “tired” in some areas.

The staff were amazing, very curtious, very helpful.very friendly.

The bathroom could do with a good scrub , it needs new towels , they are very old and scratchy, very discoloured. They should put a top sheet on the beds as its to hot to have the duvet on , but to cool to have no sheet.Mozzie are bad .

Loved just about everything. The room, pool and facilities were as expected. The hotel staff are exceptionally friendly! They even did "Goodbye Cambodia" on my bed with leaves and flower petals free of charge.

This is no reflection on the staff however, the beds were extremely hard. As someone who loves a firm mattress, this felt like I was sleeping on the floor. My room also started blowing out barely cold air at day 2 of my stay and my room had a leaky toilet that would create a pool of water by the toilet. I would say that it's more worth it to get breakfast from across the street as it would be cheaper than getting breakfast included and you'd have more options/ larger portion sizes.