Golden Butterfly Villa

The room was very spacious. The staff were friendly and helpful.

The heat and animal noises made it tough to sleep at night (not the hotel's fault). The A/C was not powerful enough on its own, you need to have the fan on - but even at its lowest level is very loud (again, NOT the hotel's fault).

The staff and free massage.

Lizards in room and no warnings. No clarification about what to do with them. The meal options (breakfast/lunch/late night), could have had more vegetarian options. Would highly recommend that they include at least a fruit bowl or oatmeal for breakfast

I liked the location.

The service is something they have to improve.

Welcoming and friendly staff

No washcloths in the room

The location, the cleanliness and staff. Mr. Navin was great.

I was able to walk to some fantastic spots, the Spa for an amazing Thai Massage and a delicious halal restaurant.

On the next block was a very loud band that played late into the night.

Most of the things. Rooms are nice, bicycle is free, small balcony, etc.

School is right next to the hotel, so expect to be woke up early in the morning because they are singing national anthem, very loud bell is ringing, etc.

Room was spacious, clean, comfortable. Desk was a bonus for work. Firm bed, good for back. Big balcony. Nice having smart tv with Netflix for chilling out.

Unfortunately the King room was on the 4th floor and tested my old knees out a bit. The lighting was generally dull in the hotel and made it difficult negotiating many dimly lit stairs. The lighting in the room was not adequate, especially over the desk areas for working at night.

Really nice hotel with lovely staff. Came to stay one night & stayed 5.

A bit of noise from the nearby school.

Very calm and peaceful evenings. Nice ambiance. Staff was extremely friendly, courteous and helpful. Bottled water was available 24/7. Close, couple minutes walk to the markets/nightlife but tucked away in a quiet side street. About 7km from Angkor Wat so easy enough with a bike or tuk-tuks. Easy scooter rental through the hotel as well. Great little restaurant (name: Angkor Hand- Pulled Noodles and Dumplings) about 50 meters from the entrance. 5 min walk to 7-Eleven. 5 min walk to Riverside/street food, old market, etc.

Great location and relaxing vibe. Comfy bed and spacious room. The staff is absolutely amazing. They make you feel so welcome and always make sure you have everything you need. Big shoutout to Hap

The toilet was a bit dark, could use more light (or a mirror outside it)

The room was great: clean, comfortable beds, daily cleaning if wanted, water, coffee/tea, nice balcony for coffee/hang clothes, fridge/kettle, working hot water, AC and fan, and great location off of main strips but very close (max 5 min) to main areas, pub street, river markets etc. BUT the highlight of my stay (which I kept extending) were the lovely, friendly, helpful team of staff. Always warm greetings and nice chats, make you feel comfy with welcome drink and greeting upon return from day trips. Can’t say enough great things about all these guys. Also arranged tuktuk for a sunrise tour of Angkor, and bicycle rental whenever needed. I love orange so the decor was fantastic for me. Day use of pool next door if pool required for your time in Siem Reap. Reasonably priced.

No complaints whatsoever

Staff were excellent! 10/10 all very welcoming and friendly. The location was perfect, the hotel was very traditional and had a relaxing tranquil vibe.

There is a bit if noise from local bars and the school next door, however this is not a fault of the hotels simply the location

Very well decorated hotel. Unbelievable friendly guys at the desk.

Airco was not able to cool.the room lower then 25 degrees. Curtains were very thin, so from 5 am the room was light. No safe in the room,no socket at bed.

The staff were warm, welcoming and happy to help with anything. Great location near to all amenities and off a main street so you don't hear the street noise.Also, the hotel itself is absolutely beautiful. Amazing bang for your buck.

Nothing; it was a great quality hotel.

People were the friendliest I've encountered so far, the facilities were great, they would even guide you to a swimming pool if asked.

Not their fault but between there was a school right next so it got very loud on daylight, and some clubs so not 100% quiet at night either

The Golden Butterfly Villa has been wonderful! It’s very clean and comfortable. I love my room! I also love enjoying a coffee in the lobby every morning with the lush green plants and beautiful ambience. The staff has been so kind, welcoming, and helpful! Everyone has been great! Toy March, Navin, Sophun, and Mr. Chen have gone above and beyond to make me feel very comfortable during my stay. I’ve enjoyed it so much that I decided to stay longer.

The staff really make an effort to welcome you before and during your stay. The manager reached out on WhatsApp to ask if there was anything we needed. He also offered their free pick up service for around the centre.When we arrived the staff greeted us and we got a welcome drink, banana chips and cold towel. They made an effort to ask both our names, show us a map around the area and give us recommendations of what to do, tours etc.We booked a king room with a balcony. The room was like the pictures large and clean.

Only small downside is the hotel has no lift but staff helped to carry our bags up. Also there is a primary school just next door but the staff addressed this at the start and said if it was too noisy to let them know. From the room it wasn’t too bad noise starts from around 7am.

The old building, all wooden , nice balcony

The color TOO MUCH ORANGE everywhere.The floors in the upper parts of the hotel where always in need of a broom, they looked dusty and umbroomed

Location is great, 2 min from a lot of restaurants, 5 min from Night market and 5 minutes from Pub street. Staff in hotel were amazing, the best in my life and I travel a lot.