Cochin Legacy

Booking. Com, your picture showed the hotel having swimming pool& buffet breakfast? But on reaching there only we were told the swimming pool was under repair, for breakfast there was no buffet we were served 3 pieces of idle, and we complained and asked for butter omelette they served us one piece toast wrapped in omelette. (Please delete the word breakfast included).Location wise it is far from everywhere and getting taxi is a big challange.On the day of arrival at the hotel , the hotel manager told us to cancel pur online booking and he will give us the same room in a much cheaper price, but i failed to understand the logic behind it.Booking.com please dont loose your reputation including such hotels, i doubt i will ever book hotels from your site, if such type of lies are presented to the customers, NO swimming pool NO buffet breakfast. SHAME

Location easy access to the city

Badly maintained old towels bad sanitary and broken fixtures

bad- won't recommend

The bedsheets were old with smell of sweat. They were not changed while we arrived. We had to explicitly request for the same. The water flush in TOILET was not working and then on complaining, the staff arrived to fix it. Overall no prechecks were done before assigning the room.

Fridge not working,Tv sound system not clear, resturant and travel road not good in surrounding area,Night lot of time electricity cut off, mouse sound listening in room inside .

I stayed with my driver. Two separate beds were alloted to us

Break fast was served in the room. It was battoora. It was sufficient for us - 3 eachCurry was channa masala. But only one plate

There was nothing to like in that hotel. Was total dark. No restaurant working and i dont know why did they charge service taxes for

For the price its worst. If you add 1k more you can get in holidayinn

Nothing was their to like,its the worst hotel in cochin,pools were never cleaned, restaurant was closed.no respect for costumers

Discipline of staff in front desk is bad,no respect, scolding to other staffs loudly in front of costumersMoney was not worth for even half.no restaurants open,pools were very dirty

We had an absolutely amazing time at Cochin Legacy. The rooms were spacious and spotless, with great decor and crisp bed sheets. The breakfast was delicious. The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.

Worth of money for sureEvery thing liked about the hotelHad best foodJust enjoyed our tripBed and room was so neat and cleanVery attentive boys and reception helpdesk answered quickly, loved it

it was clean stylish roomy with excellent service service was attentive and efficient

The best hotel stayed during my trip

Services were very fast and room boys were soo nice to usNo worries we facedRoom was soo nice and warmEnjoyed a lotAlso the behaviour of the hotel staffs were very kind

Very good services and roomsHad a great stay at this hotel, staffs were friendly and quickPool was under maintenance, any ways we had a wonderful stay at Cochin legacy hotel

Location

The TV was not working. Electric kettle was not working . On repeated request had to change the room

location only

beds were like roller coasters bugs and cockroaches everywhere smells very very badmost unhygienic hotel ever visited

They do not give me breakfast, Even though I was paid in advance for breakfast through booking.com

Staff, room cleanness, Poor condition of AC

Badly maintained property. Cockroaches everywhere. Shabby and shoddy look and feel.

Service, cleaning, pest control...

Pros: The hotel is located on the highway and all basic amenities are easily accessible. You can order food from Zomato & Swiggy.The hotel staff was well mannered and humble.

Cons: It was not good at all. The room was congested, with old and shabby furniture, they did not even look or feel clean. The bed linen was unclean and looked like used. The room is nothing as shown in the images by the website. It looks more like a lodge or you can say it is a decent lodge but not at all a hotel room. The table was dusty and broken. The pillow covers were not even washed, there were hair strands on the bedsheet & pillow. The lift was under maintenance the day we checked in and it looked like some old Hindi cinema's haunted lift which takes you to the basement parking which is again the worst part. It looked like some shady underground basement of a metro or bus stand. The corridor which leads to the rooms was again congested and poorly maintained. There is no proper ventilation in the rooms, the windows were located in such a way that you can not get any sunlight or proper air crossing.The only similarity you would find between the pictures and the reality is the building's photo with those pink & blue lights. Only that stands true. As per the condition of the room and services, it is highly-priced. If you are looking for a lodge kinda setup then go for it.

Just before entering to city

No maintanancePoor bathroom facilitiesNo inhouse restaurantPoor housekeeping

tourist . go elsewhere

there was no hot water , no tv, no towels inside rooms . the employees there are very slow. I will call front desk for towels and they wouldn’t even come until I had to remind them . this hotel is no good . waste of money . the only place I liked in kochi was the lu lu mall that’s it . that was FIRE

DONT BOOK HERE

The place is like entering a fossil. Its so old and dirty its not even funny. Bad rep for booking.com for suggesting this. one of the most horrible place I've ever stayed at. the walls were literally falling apart.