ibis Châtellerault

Great location. Easy to get to from the motorway. Restaurant attached, which is open on a Sunday night.Pretty good breakfast. Friendly staff.

Basic facilities, clean room poor food choices.

The restaurant that was attached to the hotel looked very impressive and quite upmarket, however, when it came to food choices the only thing vegetarian that could be offered to my wife was onion soup!!!

very friendly & helpful staff. Location good for overnight stop for travellers

room too small for the price paid, too much mold in the bathroom

Excellent bed, very comfortableRestaurant (not owned by Ibis) pretty good

Lack of facilities e.g. no bar other than a couple of chairs in reception.Bathroom poor : no tissues in dispenser, loose toilet seat, button to flush toilet brokenWindow on third floor could completely opened, very dangerous

Friendly staff and spacious room with everything required for the stay.

Hotel quite a way out of the town centre, but a couple of restaurants near by. Large hotel and had safe indoor storage for our bicycles, our method of transport. Hotel restaurant served good food

The bathroom was clean

Our room was infested with insects, and the breakfast was really poor, croissants had clearly been sat around for days.

terrible experience

We had originally booked a 5-day stay, but on the third day they started renovating the exterior walls, there was a very bad smell of thinner, and they sealed the Windows, I couldn't even breathe. Several other guests and I went to the hotel manager to report the situation, because we could not continue to stay in the hotel due to the hotel's reasons, we asked for a refund of the room and fee for the fifth day, they agreed to it on the same day, but after one night, they did not agree to the check-out fee, which was a terrible experience.

A good place for an overnight stop. Comfortable, clean and a bit of style. A nice meal and breakfast + friendly staff.

There wasn’t anything to dislike.

Bad

My booking was lost abd the hotel was fullI was asked to call to confirm next time!!!!

Very strange polythene on windows. Very odd feel to the place

Staff not very welcoming. Room very basic.

Easily accessible site

Access to site somewhat circuitous even if you found the access road. It pays to know that it is behind McDonald's!!Inconsiderate guests loudly knocking at doors to wake up their friends / travelling companions at 5.30 am

This is my first Ibis experience and it has converted me forever. I’m afraid before this I have never been tempted. My loss!The bed and pillows were so comfortable I slept very well. The room was clean and I had a good breakfast before leaving. Fortunately they checked the room and delivered my prescription glasses that I had left behind while I was eating.Thank you IBIS!!! I travelled with two dogs and we were all treated very well. Great location and parking.

Good en route location for me.

Small room. No one on Reception when I arrived - note on desk said to go to the restaurant.

The location was good, had a lovely restaurant integrated into the property which served fine dining.

The room was a little small but clean and comfortable

Parking and restaurant in front of the hotel.

noisy, poor atmosphere and not really confortable even for just for one night. Difficult to sleep with open window. I booked 20 hotels within 4 weeks, it was far the worst.

Only the employee at the reception

The room was too dirty and when turn on the air condition very bad small came and i think they need to change the filler

Thé restaurant was excellent : setting food and staff. Breakfast exceeded our expectations with such a wide choice of food and drinks

Not enough towels and poor quality

We ate in the restaurant, had great service and the choice of food and wine was super. Our server knew all the dishes and was able to advise us and make recommendations. A good quality restaurant.

I would have liked to have had a hairdryer in the room.

Room and wet room en suite were large enough.Large supermarket and a McDonald’s within walking distance. Staff that we encountered were friendly enough. Would use again but only for a one night stop over while travelling through france

Didn’t like the pillows but this is a personal choice quite sure they would suit others.Lift to upper floors extremely small and room key was required to operate them which required both of us going out together. And if you did not wish to eat in hotel restaurant you had to drive to access other eateries. We did not eat in the hotel so can’t comment on food