Miri Marriott Resort & Spa

The interior of the room is ok.

There is no lift to the rooms (especially to the 2nd level). The view of our room is supposed to be great but we were offered a room with a white building right in front of balcony. There is no view at all?! We still see a housefly that keeps flying in the room. The pillows are bad. We checked in to the room and realized there are not enough toothbrush kits. There is also no towels at all. We have to call the hotel online to ask for them ourselves even though our room is for 4 pax. In the end, the hotel is only able to give us 2 towels the first time citing that there has been a lack of towels. Marriott is a 5 stars hotel/resort but the towels provided do not look white and clean like other 5 hotels/resorts. There are tree sticks in the swimming pool. Similarly, there is a shortage of swimming towels and every guest has to wait for it. The swimming towels look much cleaner than the hotel room towels! We went for buffet dinner at the hotel. The food was great until we realized the clams weren’t properly washed and cleaned properly. There were sands residues in the clams. The family also ended up having severe diarrhea and we are not sure whether it’s the clams or the bottled water. There is no expiry date on the bottled water at all and I keep having diarrhea whenever I sip a bit despite eating anti diarrhea medicine. My diarrhea only stopped after I stopped drinking/sipping from the bottled water provided in the room. So please check on the cleanliness!

We always book the half board option and it never disappoints. We love the buffets! The pool side bar made exceptional Margarita’s too!

The spa is a bit too pricey.

Breakfast & facilities

1) Bed Linens, pillow and mattress are old and flat.2) Flooring is damaged.3) Shower holder stand is damaged4) Overall room condition is disappointing.

The property was fine, but somewhat abandoned

The bed was dirty and stained. We will not be returning to this Marriot, it is our first bad experience at a Marriot

amazing location and hotel is stunning with many ammenities, local wildlife and greenery all around

other then being expensive and the only nice hotel couldnt fault it

pool -Our son really like it and have funroom - really clean and smells goodbreakfast - yummy and our son also like it. and we happy for it

The kids love the pool because if the slides, the breakfast was wonderful.

Rates per night quite expensive, i usually capped off my budget for 2 night of stays only for 2 rooms

kids love the heated pool and the small kids play area was amazing for my 1yo. we had connecting rooms which were spacious.... the single beds were huge, could fit 2adults.

Didn't like that our room was waayyy too far from the main lobby, felt creepy the whole time especially I had two small kids along with me (4 yo and below).

Excellent large pool. Delicious food. Convenient location near the Tanjong Lobang beach with a beautiful sunset.

Poor ventilation in the room, especially in the bathroom. There are no towels and only one dental kit; you need to ask for them at the reception.

Staff was nice. Room was spacious and comfortable.

It’s quite run down. The only part to be next to the ocean walking is almost all run down and blocked, and no signs of being fixed. Breakfast had few healthy options, and the western options were very limited and not great quality. I was disappointed.

Good breakfast, room as pictured

mouldy walls outside outside our room

Breakfast - Nothing to improve, every bite is delicious & cannot forget the taste.

Breakfast: Since kids at all age can stay for free, why not the breakfast for kids only being charge for what they ate instead of paying for buffet. Since Children (below 5 years old) did not eat much for breakfast. They also sharing the portion with their parents for the breakfast.

Swimming Pool quite good and nice to swim, the room cleanliness quite okay and good, breakfast is average good,the staff of the hotel quite helpful, greeting, warm welcoming us to the Resorts.

Walkway to the swimming pool need to upgrade,

Resort location was cool and peaceful and also had a good pool.Staffs were very pleasant and warming

Rooms had a mold kind of smell and floors had white stains. balcony shades were not able to fully closetables were dirty with coffee stains

The resort has a relaxing feel and the staff were very friendly and welcoming. The sunset was glorious, with the location of the hotel providing the perfect place to watch it. I will definitely stay longer next time. I forgot my hairdryer there and received a swift email from the hotel that offered to send it to me.

I could see some dirt against the wall under the bedside table.

big pool for the kids, room is nice, friendly staff too.

landscape in need of prompt care as dried leaves were all around the hallway, corridor is eerie, dirty and needs renovation. shower drains water slow (probably clogged), kids playroom isnt cleaned.

Very convenient for exploring Miri and a great sea food restaurant on Friday and Saturday nights. The pool was very pleasant from 6.00 pm onward.

Our room wasn’t ready when we arrived and it took an hour for it to be prepared. Parts of the resort are looking a bit tired.

The food is good, the views can be great (if you pay for it), the pool is good.

Uncomfortable beds, can't actually walk down to the water, very expensive for mediocre hotel.

Room was clean, good communication from staff, lovely resort. A huge shout out to Junai from the F&B dept who was exceptional, and went above and beyond to support us with redeeming ClubMariott benefits.

Stayed here a few times now but it’s a very ‘tired’ hotel and facilities not maintained very well. Did not enjoy the breakfast, food quality is poor.