Kyriad Direct Rennes Ouest

Easy access. Polite staff

Dirty room with very suspicious stains on the wall. Awfully tiny, completely dated, moldy bathroom with a leaking shower head.

Nice and kind staff

1) The electricity stopped working at sockets on almost the whole floor (a few hours after our arrival).2) The current staff couldn't speak English, and it was very difficult to explain the issue.3) The staff and I were looking for circuit breakers for a long while, but we couldn't turn them on.4) Another offered apartment had the same issue.5) The third apartment was OK, and we had to move and wake up our sleeping children at midnight.6) We got a three-bed apartment instead of a four-bed apartment (for the last night, we got an extra bed).7) The apartment 005 was almost without a WI-FI signal.8) During one day, there was a very strong smell of sewage.To be honest, it was enough for three nights. :-)

Passable

We booked this hotel as it said it had secure underground parking. It does not, they have gates but they don't close them which led to not a good night's sleep

Breakfast was poor. Bad choice of food, had to cook eggs!

No air con in the room, pillows are very hard, construction work in the parking lot, started at 8am in the morning.

The bed was very comfortable, good cushions (which is rare). The location was also good.The room was very quiet (room.116)

Breakfast was poor, especially the first morning we went for breakfast at 8:45 to see the very poor food choices. There is no refill of the breakfast, which is supposed to run to 10 am. The second day, we went just before 8 am. and had a similar experience. We therefore can not recommend the breakfast. In the bedrooms, there was no coffee or tea on the second day whilst on the first night there was one coffee capsule and one tea bag for us to share....not good at all.

Lovely welcome. Easy to book in and pay. No problem with the dog?Room comfortable and very clean. Pillow not great but bed was comfy. Car parking was easy with many spaces. Breakfast was the best we have seen anywhere. The selection was amazing and so fresh. Plenty of choices for everything. Lady was lovely. Would definitely recommend and we will certainly be happy to stay again. Well done staff at Kyriad.

Perfect size for the roomVery comfortable beddingClean and convenient

Sometime you can hear the cars passing by fast

Perfect size for the roomVery comfortable beddingClean and convenient

Sometime you can hear the cars passing by fast

Good location for a quick stopover before driving south

The room was hot, no air conditioning. You could also hear the other rooms to the side, above and in the corridors quite clearly. The parking also didn’t seem very secure

Room was clean with hot drink facilities.

The pillows were hard as bricks and there was a horrible buzzing, pumping noise in the evening and early night time

Room was clean with hot drink facilities.

The pillows were hard as bricks and there was a horrible buzzing, pumping noise in the evening and early night time

Parking

Bar was closed and only restaurant choice was a Chinese buffet style across the road. Room was not clean, bins not emptied and dead flies on the carpet. Even had old toiletries left in bathroom. Not recommended.

Parking

Bar was closed and only restaurant choice was a Chinese buffet style across the road. Room was not clean, bins not emptied and dead flies on the carpet. Even had old toiletries left in bathroom. Not recommended.

location, simple breakfast, staff friendly

pillows were like rocks and mattress was hard, curtain was broken on one side of the room so too bright for kids to go to sleep and people could see through, room was two rooms previously with a hole in the wall to make a bigger room so randomly had two of the same bathrooms wasting space, very noisy could hear other guests in their rooms, doors banging and people walking past the doors

Smelly. Noisy.

Room smelled awful and remote staff unhelpful in changing room so had to suffer the smell all night with window open, allowing I the noise of all the guests coming and going at all hours of the night.

They were very helpful with the late arrival time , amd slightly later departure time. The receptionist were very friendly and helpful ?

We booked 2 rooms , the main room was spacious and the bed comfy, the other room ( double) was very small and unfortunately the bed was uncomfortable and made a lot of noise when turning in bed . The biggest disappointment was the breakfast.... unfortunately not worth the money and no coffee ? as machine was broke , the lady tried to fix it.... but couldn't. My advice , stay bit don't pay for breakfast

the size of the room and the beds were comfy

it was a bit noisy ( you can hear doors clapping, toilets flushes, water through the tubes)..

easy access to what was required

the night porter shut the bar at 10.00

near the highway, good location when on the road. clean ad comfortable room. friendly staff.

spacious rooms, good value

the decor is a bit dated, located on the outskirts of Rennes.