Hotel on The Rock

Not good value for the money

- unclean- noisy- not good value for the money- moldy

Pool nice , location great

Breakfast cold , water and orange juice very warm , need server in the breakfast area. Fd staff has to know how to greeting ppl don’t be on their cell phone or sat behind the wall , gym equipment dirty and broken bathroom very dirty and nasty l. I ask for ice they told me the don’t have it l. Remind you orange juice cannt be in room temperature that can make ppl sick .until not recommended this hotel to anyone unless they get new management.

Very cosy, clean hotel. Staff at hotel were very nice and ready to help us. Swimming pool was clean, breakfast was delicious. Bernarda

The location of the hotel is brilliant. The staff is amazing. Where else can you join a dance performance during breakfast? Overall, a bit of rehabilitation seems necessary, but after Covid everyone has to look for funds first. Thus, all fine. I highly recommend Hotel On the Rocks!

The welcome drink is too sweet for my taste.

The pool is fantastic. The staff very friendly. Good breakfast. Huge comfortable bed.

No safe in the room - we had to ask for one. The rooms are "tired" and need painting and new carpet. Very loud if you are on the road side. Better to get sea side view. Also a major hotel for weddings so it is busy and loud at the weekends.

great position right on the beach, beautiful pool

late night revellers directly outside hotel on the boardwalk. non stop loud music

The staff moved me and my family to another room asap when i told them the AC is not working

the breakfast needs improvement, the taste, the variety, the pool is dirty, i even saw a plastic in the pool

Views , staff , location was great .

Aircon didn’t work great

Leaving

Noisy , dirty . Very loud couldn’t sleep . Loud music playing , people taking loud in the hall ways at all hours. Loud traffic noise lound music played by locals outside the hotel at all hours.

Breakfast included. Maximum 20 minutes from airport. Friendly helpful staff.

Pool could do with better cleaning, water a bit cloudy, it would also benefit from having shade sails installed as always in a hot climate the water is always warm.Toilet didn't flush strong enough had to use bidet sprayer to help it flush.

the room looks old, seems like lack of maintenance,

the bed

The beautiful sea view and the room, as well as the pool and the staff- all good.

Coming into the age, but hotel was clean, functional and friendly. Good breakfast and friendly service!

AC was not working full, but for us, it was just ok

The pool was the only interesting to do

Windows with sea view are dirty. Breakfast are not to top up..the staf are very slow

The pool is nice with the view, but there were tables and chairs at the terrace pool which is always occupied with people who do not swim and make it uncomfortable for those who want to swim.the view is good and in the evening many people sit on the banks listening to the waves of high Breakfast is a simple buffet Asian and traditional menu with dessert and fruit. Western food such as omelet/egg, bread, and butter are available but no cereal, Instead there is rice porridge, and soup.

Kupang is such a hot weather town, On the first day we arrived we wanted to have lunch, but there was no air conditioning in the l dining room, instead an open door to the terrace with the hot breeze at 2 pm. We decided to have lunch at the Swiss Bell Hotel instead within walking distance of the neighbour hotel. But to find out that the dining room also had no air conditioning. So we decided to have Room service and have ours in our room. We found out there was no refrigerator in the room. We told the receptionist when the staff at the front office said the refrigerator was out of order that the room should not be sold if the refrigerator is out of order because we found out there is space for a refrigerator but it was empty.I was disappointed because we brought a Birthday cake which should have been in the refrigerator, it was the Birthday of my husband. The second day my husband felt in the bathroom which was wet after his shower. There was no floor mat in the bathroom room or floor towel. Imagine pulling an 80-year-old man who was lying on the floor of the bathroom. With a pillow under his head, I managed to pull him out of the bathroom door when a housekeeping guy knocked on the door to clean the room at 1.30 pm. He helped me move him to the bed. No injury to his head, ankle, or his body. The worst can happen. The housekeeping boy cleans the bathroom and puts the floor mat or floor towel this time.

We arrived here late at night, and we smoothly check in. As our room was right facing the streets which gets very noisy early in the morning we asked if we could swap rooms. Staff promptly swaps us without any issues. The pool is good and you face the beach, good to relax after exploring. You have a restaurant right next door and an atm.

Average breakfast but overall all good

Views over the sea, good shower, comfy bed, nice breakfast. Good location for a little wander and excellent food next door.

Room was a bit tatty

Breakfast was ok and location is beautiful beachfront

Service and facility

Good location

Very dirty and old

the pool

the resto was closed due to a function and other places within the hotel were not easy to find