Best Western Saint-Etienne Porte du Forez

The room was spotlessly clean, you could open the window and get real fresh air, the lounge chair was comfortable, breakfast and dinner were of a high standard and they have early check-in and late check- out.

The property is not close to a bakery or supermarket. If you have a car, it does not matter, but we were hiking. However, as breakfast and dinner were good, we were satisfied.

Very comfortable bed and good breakfast

Lazy service when it comes to support on how to get there. The room is only done every other day and I want aware. There was a funky smell in the corridor.

large quiet room , with a nice inner court with swimming pool

Cozy bar area. Good cocktails and meals. Breakfast was fabulous.

Wet room concept in bathroom can get the bathroom soaked!

A great little hotel. Staff attentive. Food good and excellent wine list and slept well. Didn’t get a chance to use pool.

Where not aware it was on an industrial estate but arrived Sunday so was quiet but close to motorway.

Quiet hotel for business in the middel of the industrial zone, all rooms have good Airco, and comfortable bed.

Restaurtant seems not to be open in holidays, everything was managed by 1 guy, very friendly but was so unexperienced he did his best however. Rooms wer enot refreshed when coming back, no fresh towels. It was never asked if we wanted refreshed towels we should say.Take care on Mo-Wednesday a lot of restaurants are even closed so we ended up going always to the same place. For sure this is good enough if it is for work but not at all if you are on holiday.

Barman and food were great. Initial booking in receptionist very helpful. The shower in the bathroom was very very good

Lights did not work in the bedroom. We had already unpacked before we discovered this but when we reported it in the morning the receptionist wasn't interested. Also the lift wasn't working properly - again the receptionist wasn't interested.

Restaurant choice and quality very good and staff very efficient and friendly.Room very comfortable and plenty of parking spaces.

First bottle of wine we as tad warm but the second was perfect!

It was a good position for approaching places to have dinner but also to visit my customer.

Wifi in the hotel was a total disappointment. Despite my complaint, nothing has changed. I had to work at the lobby as there was good signal of Wifi only at the lobby. Do not stay at floor 2 if you want Wi fi signal.The hotel was painting some rooms and the smell from solvents was annoying.I stayed 2 nights and nobody came in between to clean the room

Good food, friendly staff & comfy room.

Would’ve like bigger cheese portions on the dessert dish.

Room was okay size, heater unit worked well though the room was really cold when we first arrived.

The breakfast was really sad looking considering the price. Very small selection, a lot was already taken by guests and a single person left to try to keep up with refilling food, plates, utensils etc. The espresso was okay, but the coffee tasted a bit like powder coffee.

nice meal in the evening and comfy beds.

hell of a job finding it because there is no decent sign anywhere. drove up and down the road more than once to find it.

Extremely comfortable bed, very good meal in the hotel restaurant

Restaurant closed on Saturday nightBreakfast not as good as it used to be

The staff were very good. We had an electric vehicle, but the charging point did not seem to be compatible and the staff were very helpful in organising an alternative way to charge by plugging into an internal power point.The restaurant was also very good

The location was commercial with nothing of interest within walking distance, but it had easy access to the motorway and was ideal for a one night stay

very friendly staff and helpful

old bathroomwe didn’t manage to turn on all the lightsvery small room

Great breakfast and restaurant but there was a renovation in the building that was very noisy.I

Avoid renting out rooms close to renovation actives

Very comfortable bed, excellent restauarant and friendly staff

The bathroom, while totally functional and clean could do with an upgrade (shower over bath, shower curtain...)

Room was large and comfortable. Staff very friendly and accommodating. Easy to park. Easy to find hotel. Food very tasty.

No spoon in room for morning teat/coffee.Fridge in room didn't work.Dirty drinking glasses in restaurant.Ripped napkins in restaurant.

As ever the staff were charming and professional. Lovely pool (and very quiet!)Very good restaurant

Like everything about it.

Cleaning The location