Salobre Hotel Resort & Serenity

location great, breakfast and dinner very good as well. The property is amazing, location also perfect.

That we only could get 1 towel per person at the pool. I prefer 1 towel to lay on and another one to dry myself before getting back on my sunbed. And the gym was a disappointment.

We selected Salobre due to closeness to 27 hole golf course. Proshop is on the ground floor of the hotel and golf cart you get in front of the hotel. We liked swimming in the heated pool and fantastic breakfasts and dinners. Rooms were clean and staff were friendly.

Rooms were comfortable and breakfast varied. Welcome was warm.

No concierge meant booking a taxi required a wait behind guests checking in. Bathrobes in room more suited to a size 6/8.

Good breakfastV hot drencher showersRoom is cool, quiet and dark so good for sleeping. Would be improved by turning off the WAP light in configuration Apparently the golf is good …

Lots of small issues not commensurate with high standard hotel/price being paid. V basic for a €500+/night hotelHotel - broadly north/north east facing so orientation doesn’t benefit sunbathers for most of the day. Roof top area can be v windy given hillside location.No real coffee in room - instant only. Lavazza in restaurant.Furniture is sparse and poor quality. Ikea prevalent. Poor quality pillows and bedding, although bed comfortableRoom design - 2 big fails. 1. Door to room opens directly into the sink area. Open the room door whilst somebody is washing and they can be viewed by the world. 2. Window from wet/shower room to bedroom - lovely if you want to watch your beloved wash, not so much if you want any privacy. Normally hotels have a blind feature if required, not here. Which also means people outside by the pool (e.g. the family pool) can look straight into room and through to where you are showeringShampoo wall holder was adjusted so that you couldn’t pump the shampoo from bottleFront desk, typical response from reception was “no” (reception space is too small for this scale of hotel); said they had booked the Italian restaurant for us - they hadn’tOther than buffet, hotel restaurants (ala carte) are mostly fully booked. No other decent restaurants nearby (15-20mins, even in Maspalomas). Sidecar restaurant - weird tapas/asian fusion that doesn’t quite land; Italian not commensurate standard with hotelRoom service - trays left outside room aren’t collected, which would explain the comments in other reviews re cockroachesUsual array of greenwashing initiatives including only providing one key card to room, so you use app to open door. Not sure they have included the energy consumption of using a data centre in that calculation. Efforts totally outweighed by cleaners leaving key cards in room power switchStar gazing area - lights are “dimmed” so you can see stars. It’s light up like a Christmas tree.

SilenceNice view

Thematic dinner not always at the level expected for a 5*Minimal amenities in the room

The room is big and beautiful and the food is good

The bed in the room is moving easily, the service is poor and it doesn’t feel like a 5-star hotel.

Very impressive hotel. We only had one night but could have easily spent a few weeks. Everything works smoothly, facilities are incredible, food was excellent, staff very friendly and attentive (particularly Adrian on the front desk).Fabulous.

Didn't get to stay long enough :(

We enjoyed the stay at Salobre and we could relax a lot. The quality of the food was excellent (for it was a buffet). The top floor pool area is quite nice for relaxing at any time of the day. Check in and check out was easy.

The value for money is a bit low. The additional upgrade for the room seemed a bit expensive for what it was. The buffet style breakfast and dinner will likely lead to a lot of food waste.

Service was very good. The room we booked was nice with stunning views.

Showers were atrocious, worst hotel I have stayed at in this regard. The temperature constantly fluctuated. This was also an issue with the courtesy room we had after checkout so not specific to our suite.

-) great food -) very clean

-) Not ideal for children-) quite far from the sea

Wonderful hotel, very peaceful. Plenty of space despite being a large hotel. Room was beautiful. Staff were so helpful and friendly. Spa was also perfect for a massage and relaxed morning.

A little out of the way. Perfect to relax but need to drive or get taxis if leaving the resort.

Comfortable and specious rooms. Great pool areas. Excellent food, very diverse.

No water for the dinner.

We absolutely loved our stay in Salobre. The staff was really helpfull & friendly, the food was delicious with every day something different and you always had a spot at the pool. Salobre is definitely in our top 3 of hotel i've been already and would come back when visiting Gran Canaria again.

The pools and restaurants were nice and clean.

There is so much building work going on around the resort it spoilt the views and was noisy

The food and hotel were top quality, the staff were so helpful and we had the most relaxing time

There was some building work and the full board does not include soft drinka

Relaxing winter break

The building works breaking rocks outVery noisy We went out each day to avoid it

I go to Salobre every year. It's my favourite week of the year. Location, comfort, pool, food and golf all excellent.

I was charged twice for my stay, and it took about 10 days to get it sorted out. All good in the end.

Superb staff, care, attention to detail, wonderful food every day both at breakfast and dinner from a very extensive buffet. Wonderful golf, pools and sunshine.

Noise from local construction site, hopefully it will be finished soon!

Despite the hotel being large there was always plenty of places to find a quiet spot wherever you wanted. The layout and design was exceptional with brilliant pools dotted around the place and cleverly done so there were never many people whichever one you chose to go to. The spa pool and area was incredible - the warm salt water was beyond fantastic and the jets and water spouts truly invigorating. The Sens Restaurant also had beautiful places to sit - all different and never a problem to find a gorgeous table. Our room on 11th floor was lovely although we would have liked more sun on the terrace but we were moved and gained that bonus. The Salobre is in a beautiful scenic location with stunning views and quite a unique hotel with an unusually chilled and relaxed vibe for a 5 star hotel - every guest we spoke with were also blown away. The final plus was everyone who worked there - so incredibly helpful, happy and nothing was too much trouble. From the welcome to the farewell - faultless.

The only thing we found was a shame is that despite being on HB we would have to pay an additional $50 to go to one of the other restaurants which we would have loved to have experienced and given that we had already paid for our dinner (and eat very little) this seemed a very heavy supplement to pay on top.

Peaceful retreat style hotel with yoga

Not crowded