La Posada Del Rancho

Breakfast was good

There was no heat and it was raining and cold outside and very cold in the room. The room was in serious need of maintenance. Broken bed drawers, shower floods bathroom floor. Clothes rack with one coat hanger. Concert venue is part of the complex and right under our room. Loud concert played in the room like we were in the front row.

Good place for one night stay.

Many maintenance issues with the room. Mostly neglected over time. With no heat in a cold and wet period, it was not comfortable.

The location was convenient

We booked 2 superior bungalows. We were shown to 2 rooms. Nothing like the description in booking, smelling like cockroach bait. Not bungalows. No explanation for why we got the rooms. When we brought this to the attention of the only person who was there, we were told that the place we booked was taken by other people who also didn't like the rooms. We were shown a different room, still not a bungalow. Be careful when you book here. Make sure you are going to get what you booked. It says it has multiple bungalows. What we saw was multiple buildings with rooms. Relatively small to medium. Not the size specified in booking.com and not worth the money.

It was a nice sized room with a great view overlooking the local river. The price was very reasonable and included a breakfast. The staff was very professional and friendly!

The rooms are nice and big. Not much else to say. I think could be very nice with some extra work done. sorry not much else to say nice.

We asked about the use of the pool as it is on their web page. The pool we where told is only for large planned events so we could not use. Strike one. Our room had a soaker tub s requested and paid extra for. As i was filling the tub there was no hot water and with about 10 cm of water inn the tub water was starting to leak across the floor. We told them about the problem and was told to use a towel to control the water. That was not going to work. They also said just turn the hot water on half way to get hot. That not work but what was the point as water would not stay in the tub. They said we could change rooms if we paid more. Finally they changed our room for no cost. This had a separate room with a smaller tub in it. The water would stay but no hot water. I went outside to check the water heater that supplied about 4 rooms. The heater was not turned on. Strike 2. There was not window above the door. I was not aware until told about it the next day by my partner. There was no glass in the window above the door. I filled with cardboard as bugs and lots of light came through. Strike 3. The shower door was broken and would not move to close. There was water leaking through one of the windows. the shower handle fell off. overall very poor. The place could be very nice if things fixed up a bit.

We never got to stay They cancelled while we were traveling 7 hours over dirt roads in the Andes Mountains on our way there

Unreliable

The staff is amazing.

On our first night they had extremely loud music at the event room. Unable to sleep until 3 am when the party was over.

All is average and not very good.

Breakfast needed a long time!Apartments needs refurbished.Location isn't good for discover Popayan.

La vista espectacular

Que no pudimos usar la piscina del hotel por un evento social

Exceptional