Grand Hôtel Des Thermes

Overall hospitality

Awesome room facing the water! Staff very accommodating. Le Cap Horn restaurant was a lovely experience.

Location and amazing view

Terrace was only for one person

Very cleanLoads of very friendly staff

Using the facilities in the basement was difficult poor signage not clearVery little English tv

Our stay at Grand Hôtel Des Thermes was a perfect blend of luxury and relaxation. From the moment we arrived, the staff was welcoming and professional, ensuring a seamless experience. Our room was spacious, impeccably clean, and offered breathtaking ocean views—waking up to the sound of the waves was truly special. The spa and thalassotherapy facilities were exceptional, with seawater pools, a hammam, and rejuvenating treatments that made for a deeply relaxing escape.Dining at the hotel was another highlight, offering fresh, locally sourced cuisine with exquisite seafood dishes and excellent wine pairings. The service throughout our stay was impeccable—attentive yet discreet. The hotel’s beachfront location made it perfect for peaceful walks and exploring the surrounding area. If you’re looking for a luxurious and rejuvenating getaway, this is an excellent choice. Highly recommended!

Location, the amenities (restaurants, pools, sauna, hammam, workout room,etc.). The breakfast is good. The staff are great.

The restaurants are overpriced for what you get. The Christmas Eve fixed menu was nicely packaged, presented and serviced but it was quite mediocre in terms of quality for the price (expensive and did not include wine).The bathroom had a combo tub and shower. When using the shower, a good amount of flooding on the bathroom floor occurred due to the insufficient glass barrier/separation to enclose the shower water and was a mess to clean up. The body gel dispenser was empty and bothersome to discover it last minute.The separate toilet room was a nice feature but there was insufficient or no aeration supplied.

Faded

A dirty toilet with pee on the floor, on the flush button.

Incredible hospitality, the staff were the pinnacle of helpful and friendly. Beautiful building, nice rooms. Breakfast with ocean view.

The pools were salt water.

The position on the beach front was great and the staff were excellent

The hotel price did not include the spa usage which was another 42 euro a day each! The gym didnt open until 9am when most people use the gym early. The food in the vestiere restaurant was very poor for france. It was like a canteen atmosphere. Bearing in mind this is a five star hotel we would expect a lot better. The other restaurant was fully booked so we couldnt even try that. Wed advise eating in st malo itself if you dont mind the 1 mile walk. Much better quality and value for money. Wouldnt stay here again..

Nice hotel on the beach. There is a concierge parking service. The staff are very helpful and friendly.

The hotel is nice but more 4 star than 5. It is a 30 minute walk to the old town. The pool is small and crowded.

Staff were lovely and Hotel was a classic 5*

Room was comfortable but pillows small and not what I’d class as luxurious .

Charming luxurious hotel with great location 20 min walk along the beach to the walled part of St. Malo. Beach right outside the hotel. Bakery and food store a few minutes walk from the hotel. Large rooms, very friendly employees. Room was cleaned several times each day. Garage for cars.

Breakfast was expensive and quite ordinary.

Clean and nice location facing the beach.

Facilities are small / value for money is not the best

With only one exception all staff were pleasant, friendly and helpfull.

Uninteresting and ordinary food

The room was very nice and the bed comfortable. Both restaurants were good as we ate in both and the bar was lovely as we were able to look out over the bay.

Nothing, the hotel exceeded our expectations.

Location and bar area were lovely

Pool area smelled odd and no one explained the facilities. No sink in the toilet in the room. Bad coffee and no milk in room. Some staff not very helpful.

The property was stunning. Beautiful view. Beautiful building. Fabulous spa. The best part however was the staff. The service in the restaurant was excellent. And the front desk staff were legends. There were no taxis available so they drove us themselves to make our ferry. Completely went above and beyond! Loved the experience and will be back

Very good location, we enjoyed sea view. Excellent dinner with high quality of service. Nice gift for the trip - fully charged car (hybrid) w/o any request before?Great place to stay when visiting St. Malo.

Only breakfast had limited offer of fresh fruits and fresh baked croissnt etc.

Great location. Very comfortable. Friendly and professional. Lovely art deco feel

Amazing hotel, staff, restaurant and location even with two Labradors

Nothing!