Crystal Hotel

Great location near the beach and town centre. Very clean room.

The room was a little basic but had everything we needed and was very clean

very welcoming and helpful staff . secure bike storage. big fluffy towels. peaceful night

slightly run down common areas ...

Ideally situated in the center of Royan. Sea and beach just a short walk. Staff extremely helpful and pleasant.Free parking next to the hotel. Restaurants all in just a short distance at various prices depending upon your budget.I would recommend this hotel

lack of a lift might be a problem for certain guests, i personally dont mind walking up stairs

All together it was very good. What we liked the most was a very friendly welcome by the reception person.

The cleaning lady started vacuuming at around 10 amIf you like sleeping in late it won’t be possible. The doors and walls are made of “paper”? so zero noise isolation. It was stated that the hotel had a parking it was one of our filters when searching. In fact there is no parking.

Clean, comfortable, friendly staff and central location. Great value for money.

Nothing apart from no parking.

A warm welcome, helpful staff. I had left an earring behind and they called to let me know and arranged a friend to pick it up.

Great location receptionist very helpful and a happy soul, had a great couple of days nothing a problem

All good no issues

Great locationGood size roomGreat value for moneyHelpful staffGood communication

Excellent location, extremely pleasant and comfortable room. Very welcoming reception staff

Not applicable.

Location v. Good, large room good shower

Breakfast was nice but expensive at €9 for just baguette croissant yogurt coffee. Could have done with ham cheese that we have had at other places for less

Nice cosy hotel in a great location. Big comfortable bed, good size room with double aspect windows very large powerful hot shower.

Check in time is a bit late for us at 16.00hrs.

Excellent location, means all local shops/restaurants and beach close by. Very friendly and attentive lady receptionist, just a delightful venue. Wi-Fi and television both very good, and storage facilities plentiful, we shall definitely be visiting again.

Location is good

The beds are very noisy, we heard even the neighbors’ beds every nights. The sound proof of the hotel is very poor, not just the noise from streets, every movement out of the door is heard so clearly made you couldn’t sleep.The room clean service was bad. We were short of toilet paper since first night and nobody refilled it for the last 2 days. The room floor was full of sand, we had no idea where they were come from. And even no room service at all for the last 2 days of our staying.

close to shops, restaurants, beach, port, market, pharmacy, atm, clean rooms

very noisy during night and morning, you barely can sleep if you let the windows opened in willing not to die of hotness, door of the toilet very small, if you have extra kg you cannot pass trough, no elevator

.This was perfect for my needs, convenient parking for my motorbike, the hotel's central location and comfortable accommodation. All the staff were friendly and accommodating.I highly recommend this hotel.

Location great, price great, staff amazing.

If you are looking for a reasonably priced place to stay then don't be put off by the 2 stars. The rooms are comfortable and spotlessly clean. The staff are super friendly and helpful. Would definitely recommend.

The place was in an excellent location and was ideal for our family. It was clean and friendly and I would definitely stay again.

Friendly staff who let me keep my bike in the room and were helpful with my bike and panniers on the stairs.

Not a problem for me but there are steps to reception so if you cannot manage lots of steps this is probably not the best place for you.

I really enjoyed my overnight stay. It was a clean room with a great view, very central, and very helpful staff who locked up my bicycle in a garage overnight. I have no criticisms - but there are a lot of stairs for less able travellers.

I honestly can't think of anything good to say about this hotel apart from central location. It is not a place i will be staying again.

Asked for secure parking for my motorcycle before booking, they replied yes. No parking was available, bike was left parked on the street ☹️☹️