Hotel Heritage

Excellent location. Staff courtesy and organization of a cognac tasting.

The Bar/Restaurant service of the hotel.

Outstanding location. Made walking and hiking in Cognac, France easy.

It would have been nice to get reserved parking.

The welcoming, the authenticity of the facilities, very French-like style.The beds are very comfy and great linens,as expected in a nice hotelGreat view on the village, amazing rooftop view..Quiet rooms,.very well situated.An amazing breakfast, good qualité food and varied. All the staff is very attentive,, kind and smiling. Wonderful experience indeed! Would have stayed longer if I'd had the opportunity.

Nothing. Everything was perfect!

The hotel is excellently located, just steps away from numerous Cognac Maisons, bars, and restaurants. It sits directly on a pedestrian shopping street, with a local fruit market nearby. The breakfast offered was outstanding! I highly recommend this property. If you decide to book this hotel, I suggest making dinner or lunch reservations when you book.

While the only drawback of this facility is the requirement to walk up to the hotel to drop off your bags—since there’s no on-site parking—this should not prevent you from making a reservation. In fact, there's convenient free parking just 150 meters away in a secure public parking area. This makes your stay hassle-free and enjoyable, so go ahead and book with confidence!

Separate shower and bathroom is nice. Lovely courtyard.Sparkling white sheets.Right in the center of cognac.Renovated with love of the history of the building.

No refrigaretor.

Hotel Heritage Cognac was a delight. The bedding and pillows were incredibly comfortable, and the location was perfect—quiet yet close to the Cognac houses and main shopping street. We walked everywhere, including from the train station. Staff were kind and welcoming. Our only regret was not staying longer!

Loved everything

Super friendly and helpful staff, clean room and great location

Nothing we didn’t like about

Wonderful shower. Beautiful hotel. Helpful staff.

Nothing. It was wonderful.

Very nice, good location, nice interior and rooms in great condition. Good breakfast, nice helpful staff spoke good english

Lots of choice beautifully laid out

Room a little warm we couldn’t turn the air conditioning down below 18 degrees and it was a little too warm to sleep well.Scrambled eggs a little colder than we like

Great location

The toilet bowl was not clean on arrival. This will stop me ever staying there again. The bedroom also had noise from water pipes at all times. I was eventually moved to another room

Great location, lovely helpful receptionist & fab breakfast.

Location, character building with modern facilities, close to parking (100metres), lovely cosy bar.

needs a 2nd chair, 2 people are in the room so why only have 1 chair? there was plenty of room.

Very helpful lady on reception. All the staff we dealt with were friendly and helpfulDinner was excellent and exceeded our expectations. The dining roomalso had a good atmosphereRooms small but very well kept and very clean. Good showerGreat secure bike storage for our cycles

Great location. Easy walk to bars, cafes and shops. easy to find with lots of parking nearby.Very friendly and helpful staff, We will visit again on our next trip to Cognac

The Hotel Heritage was a lovely surprise. A very good location and the room was lovely, quiet, clean. Really a faultless stay at a very good price. I would recommend it wholeheartedly.

Walk in shower and bathroom. Comfortable bed. Quiet.

Terrible cooking smell throughout hotel. So bad we could not eat in the restaurant that evening.

Central location in Cognac within minutes of good restaurants. The decor in the hotel really set it off well. The reception staff were helpful and friendly.

Very little. But it was unfortunate that the fire alarm woke us at 2.30 am and it was a false alarm, which we found out after dressing and going downstairs.

Nice location in the heart of pedestrian district. Lovely and comfortable room. Friendly staff. Had a decent meal in the restaurant.

Accessibility by car is challenging, and long term free parking is some distance away. (Warning: google maps directions are impossible to follow due to unexpected barriers.)

Very good location, very clean, reception very friendly and helpful