Decameron Decalodge Ticuna

Outstanding service, staff 100% friendly and helpfulNicely landscapedNice pool, nice bar and restaurantGood foodLive music some nightsMaloca (traditional meeting house) on the grounds with visit by a shaman

Older rooms but very well maintained

Small

Treatment by the staff, untrained and ignorant staff, no activities, poor food choice, ridiculous extra prices for almost everything - they asked about diet restrictions at the check-in and served us pork anyway several times - the peak was that we ordered a taxi to the airport and told 4 people at the reception to make sure it arrives on time and yet they still Didn’t manage to do this simple task

Great location and comfortable

No one speaks and English. It was so hard to communicate

Location was close to downtown. The hotel was pretty clean in general. The rooms were quite big in comparison to standards you would use in Canada.

Water is not drinkable and you have to ask the bar for water every time you want a glass in an area that's 40 degrees usually. No one spoke any English and because of this staff seem scared to talk with us and instead served us last during every meal and interaction with the front desk. The tours were why we choose to stay at this hotel because they offer so many in reality they offer two a day and you can pick one which made me feel scammed. Our tour day ignored us all day even when I was speaking Spanish to her. The hotel had a gas leak so dinner service was just not provided. The tours were quite a disappointment and made the trip to Leticia almost pointless. We had our clothes washed by hotel staff and the shrank everything to the point none of our pants or even socks fit management did nothing to help.

We had 3 rooms, party of 6 - the property is beautiful, the rooms are big and comfortable, it was really nice to come to a beautiful hotel after lots of adventures in the jungle.Location is great and the food was good.we had breakfast and dinner included.

The service was overly slow, everything took 30+ minutes, even a simple drink.Once we told them, they helped us and gave us faster service.

great food, very attentive staff, large room, very clean

intermittent hot water, toilet needed maintenance, tour office could have been more helpful

Restaurant… staff very friendly, proud of its culture and happy to share insights.Thanks Juan Holanda, Carlos Cuellar… the manager checking every detail.

None. I really enjoy the stay.

The staff and hotel

The live music when eating in the eveningToo loud.

food was good and facilities were great. Little pricey for Colombia

situation. gentillesse .

The service was absolutely incredible! Great overall experience!

perfect for our family and great excursions

Superb

Exceptional