Hotel Pommern

Excellent service; front desk was exceptional. Breakfasts were super. Room was well maintained, clean and comfortable.

Everything was excellent.

The staff was outstanding. Dinner was held open as we checked in late.We had a very early departure and they give us coffee and also offered a breakfast bag.Would absolutely go back in the future.

The shower sprays water all over the bathroom as there is only a very short wall.

Situated very well, calm (we had windows towards the inner court), nice breakfast, friendly service

Room, particularly bathroom, was quite small.

It was easy to arrive and walking distance to everything in city

The room was very noisy (traffic on the street could be avoided and continued over the midnight and starter before 7am in morning. The smell from the breakfast kitchen (frying of bacon) ended up to the room..

Because of the small number of rooms, the service seemed more personal. The breakfast was very good with many choices. Elisabeth, concierge when we arrived, spent extra time with us to help us decide on an upgraded room. She was very friendly, patient, and considerate.

Only some rooms have a small window that opens. Ours did not and we missed access to fresh air.

Location is good (but Mariehamn is small, so all hotels have a good location). The restaurant's food is good quality.

Did not feel welcome on early arrival - rather the contrary. Very weak wifi signal in the rooms. Small bathroom without proper shower niche, so the whole floor gets wet. Thin towels. Noisy ventilation. No safe in the room. No fridge. No room service menu in the room, despite what the website says.

Excellent location in the centre of town and delicious breakfast.

I asked one of the receptionists if there was a bus to the harbour terminal. She told me there wasn't really any bus, but would recommend taking a taxi. She couldn't be bothered to ask a colleague or look it up. It turned out there were two bus stops less than five minutes walk from the hotel with a bus going to the harbour terminal every half an hour. It is beyond my comprehension how staff at a hotel in a town of sub 20,000 does not know this.Nothing to complain about for the other staff members, though.

Wonderful staff, friendly and helpful. Excellent breakfast.

Very small room for the excessive price. Shower room hopeless with nowhere to put towels to dry nor to reach when showering, floor very wet and floor mat got drenched. Far too cold everywhere w air con on spite of outside temps below 20C.

largely overpriced

This hotel is largely overpriced. 2 days before I stayed in another hotel, not far from the Pommern ship (so a good location also) ; it was half the price compared to the Pommern Hotel for a room quite similar ; this other hotel had even a swimming pool (the Pommern hotel has not)!The room was nothing special ; there was no fridge (awful for the price charged)

Nice size of the room, really good AC system. Close to everything in Mariehamn. Good breakfast in a cozy restaurant.

The central location makes it an ideal place to stay when you visit Mariehamn. The breakfast was very good and diverse, the a la carte restaurant is very good and the restaurant price is very competitive.

A little small peculiarity of this hotel is that the private-part hygiene shower is either missing or - in the public toilet in the main lobby - the hose is too short, and it barely reaches the toilet. It was a real adventure to use it, having to stay in a very awkward position, etc. Combined with the auto-switchoff of the water, and the fact that the water was set to "full-hot" (having to tinker with the valves under the sink) - I don't think anyone tested how unusable that is.One has to be a contortionist plumber to make it work. I managed somehow, so YAY for me! :) But it's not an issue for those of us who don't bother washing themselves downstairs, after using the toilet.

Hotel and services ,cleanness and v-breakfast

Price can be lower

Spacious, clean and cozy rooms, great location, very good breakfast, possibility to stay with a dog for a relatively small additional payment compared to other hotels, super friendly staff.

Due to a very small shower screen, water was all over the bathroom floor. No shower cap:)

Cosy lobby to hang out in, very good breakfast, nice staff.

Gluten free bread at breakfast is dry and tasteless.

Right in the city center of Mariehamn. Nice staff and very good breakfast!

Nothing to mention.

Good breakfast and clean rooms.

Hotel Pommern staff did invoice the room twice from my credit card this messed up my budget for the trip. No appologies given.

Great hotel, clean and modern. Nice breakfast and very welcoming staff.

Friendly staff and a nice breakfast

Were initially given a room that had not been cleaned

Lobby and bar area very nice and modern. Very clean and fresh hotel. Rooms well soundproofed so could not hear anythibg from neighbours.I got an early checkin free of charge, and a evening checkout for a reasonable price. If you want a more fancy stay, Pommern would ve the right choice.

A small fridge in the rooms could be nice to store ie. water and snacks. Toilet paper kind of rough.

Clean, modern, but warm feeling, good breakfast. No noise even though we had a room above the restaurant.