Best Western Hotel Porto Antico

Near good restaurants

Tiny room for 4.Musty room, a true dustmite harbor.Not in a safe area.

The hotel is close to the train station, about at 10-15 minute walk, and close to the harbor.

Genoa was not really what I expected. Some areas felt unsafe. I would not go to Genoa again unless I had a specific reason to do so.

Excellent location.

Aircon is controlled by the staff who are ordered to keep it at a high temperature. I was literally sweating in the room and had difficulty sleeping. Three times I requested the temperature be lowered and I received the same response from three different staff that they had to keep the temperature high per management. Finally, I just kept the window open. Mattress and pillows were worn out and flat also causing difficulty sleeping. I asked for additional coffee packets for the room and was told by the staff that they didn't have and I needed to wait for the next day when the maid was in to get. Not recommended.

Locaties was perfect!

The room was really small for 4 persons. Also the bathroom was small.

Location and Breakfast.

No milk for making tea in the room.

The breakfast was convenient and the location was a good walking distance to cafes, restaurant, the harbour and shops.

Some staff just seemed annoyed or unhappy when approached about something. Maybe just having a bad day?

I loved the location, I loved the room and bathroom, the decoration is nice, and the hotel is perfectly located.

I did not like the breakfast, I think the breakfast was not good, nevertheless, better free than paid

The breakfast was good and the staff very helpful.

The room was overlooking a narrow road full of restaurants and at night it was very noisy. Double glazing windows were not efficient at all.

Located near Metro station and Genoa aquarium in pleasant side street. Good room and breakfast was OK.Friendly helpful staff.

Helpful staff.

Poor breakfast.Parking a real challenge not to damage car, with very, very tight access.

Location was excellent, close to the port and a lot of dining choices. Had to get a cab from the train station as it was a bit far to walk with a suitcase on the cobble stone streets. The cost was a flat $15 euro, on the return to the station the cab cost $10 euro on the meter.

The airconditioning was not working.

The personal, breakfast, place etc. - perfect. I felt there very well. I really recommend to people who would like feel the Genova spirit.

The room is small. The only problem was a place to work as I had to work sometimes on my computer in the room and the "desk" was also the air-conditioning outlet. So my computer was well cooled, but it was not much comfortable for me.

The breakfast was good, simple with a variety of options, but very tasty. The waiters were very gentle and professional. The receptionists were also very helping in giving directions and suggesting places to go. The rooms were always very clean.

Not a lot of food options for breakfast. Also the location of the hotel is just so and so. I don't feel kind of safe in the area, but there are a lot of tourist so it also means is not very much dangerous of an area.

Good location inside the old city (which is the must-see) but 2 minutes walk (crossing the street) to the port promenade and to the parking that has an agreement with the hotel. I recommend to use that parking so close to the hotel. It is expensive, 50 euros a day but if you are lodged in the hotel, they charge you 24 euros instead (with a voucher they give you at the reception). For one night is convenient, a bunk bed for our two kids and a good bed for the adults. The breakfast is a strong point as it only costs 6 euros per person and it was a good continental breakfast and you could ask for cappucinos if you did not like the standard filter coffee (the messroom was full of families with kids having breakfast).

The price is maybe not cheap but you pay the location which compensates if you are going to stay one or two nights (the old city is worth-seeing and it can be visited in one day).

Conscience, cleanliness, and delicious breakfast. Well done Bravo!

The bathroom was small and especially the shower. It was challenging to turn in this tiny space.

Great location. Local restaurants and bars. Close to the harbour. Picturesque part of town and side streets. Clean room with balcony.

Tea and coffee facilities available in room as advised on booking, however hotel doesn't provide milk which was unexpected. Hotel staff did not agree with this expectation.

Room was nice

Lift was very poor, waited for ages. Parking was poor, Genoa not particularly nice place!!

Location ideal for restaurants and sight seeing.

Quite small and a little cramped for the room and for the breakfast room

We were looking for a hotel in the center of the old town and that is what we found. Easy walking distance to the historic harbor and the old town. It is a very good hotel in the heart of the historic district and with Genoa that makes space very tight. With the limitations they have done a great job. Breakfast good, crowded but good and the the breakfast staff did a great job., Good restaurants, groceries, and historic sites were withing easy walking.

Won't book there again.

The parking is located in the distance from the hotel, on the tiny street that you would never find by yourself. The hotel is outdated.And the area does look safe.