Ezulwini Berg Resort

The room was adequately equipped with all the essentials. The kitchen was quite spacious and had all the necessary appliances for self-catering. The beds were comfortable. By nature of the location, you have wonderful views of the surrounding Berg and the resort is located close to where we needed to be during our stay.

Some of the decor is quite dated. The facilities are in need of some maintenance - road is quite broken both outside and inside the resort, our unit had a couple of globes that needed to be replaced and some of the light fittings were badly stained. One of the sliding doors for entering our unit did not close properly - it could still lock but had been damaged at some point. The shower doors could not hold in the water from the shower - there was quite a bit of spillage onto the bathroom floor.

I love the privacy and the fantastic value for money staying at the resort.

There were drainage issues with the plumbing during the course of the stay and the rooms need to be maintained.

No meals were available and the shop was poorly stocked, at to go to ATKV shop to make purchases etc.

The facilities and grounds as well as the cleaning service

Poor

The units were smelling when we opened the doors on arrival. Outside the door, there were spiderwebs, and sliding doors were dirty. The beds and sheets need to be changed.

The facilities on the restore was really amazing.I love the fact that they had multiple board games to hire so your kids are entertained even during rainy days. The pool was nice and clean and the rooms.it was a beautiful stay. Would highly recommend it for kids.

I absolutely loved the overall tranquility of the property. Hearing the birds in the mornings and seeing the animals just roam around was the best part. The staff is friendly and really helpful too.

You might want to bring an extra fan as it is really hot in the rooms during the day and at night.

Pool,boardgames for kids

1.Wifi is slow 2. Include more Chanel in DSTV

The staff was friendly and the place gives you value for money. It clean and. Comfortable there recreation facilities are great too.

I was not informed of the breakage fee of R500 that needs to be paid in cash when checking in throughout the communication I had with the place beforehand. It should be communicated because we hardly carry cash around.

Location and views

Cleaning not best (bad smell), TV not working, fridge doors not closing properly

Comfortable rooms. Awesome location we just went for 1 night but we like place ND extend our stay.

Well the staff were lovely

It felt like we were staying in an abandon building. It needs love ! My daughter loved the animals but the jungle gym is falling apart and looks like no one has fixed it up in YEARS. There is no restaurant on the property either so you have to find somewhere else to eat

Room service and location are good

No Hot water

I made the booking just to explore the snow and we had our first hand experience of snow. There are variety of animals on the resort which is nice for kids.

One of the toilet was leaking. There was no speed for wifi in the room so we struggled with the internet speed during our stay. You have to pay deposit of R500 in cash when checking in which is not mentioned in the listing on booking.comThere are definitely better resorts in the area for the same price range.

We didn't order the breakfast

The beds for children under 12They should be proper beds

Comfortable accommodation. Quiet atmosphere. Swimming pool and tennis courts. Close to other resorts. Serviced well

No DStv. Having to wait for hot water. Pool could have been warmer. Sauna out of order.

The indoor heated pool,put put, tennis court,the animals in the area.The room was accordingly

They should have carpets on the floor since it winter and the floor is tilled.Have a least of activities in the area.

I liked the apartments,they are clean and well accommodative,beautiful on the inside,feeling like home.

The fact that people who booked next door were there for a party and were playing loud music for the whole night showed that there are no restricted rules against loud noise at night. I didn't like the fact that the water takes up to 10 minutes before it warms up that is a total waste of water. The shower that is next to the bedroom is nice but the floor allows water to run all over the bath room,the shower floor is not made at a certain degree to prevent water from flowing all over but to go straight into the drainage.

Rooms are clean via its a quite place to visit again.

Those animals roaming around

Nice place I can visit next time

It's to dry no activities no shop around

The receptionist lady was friendly and welcoming. The Pool was good and warm water

Load shedding