Karan Sharq for Hotel Apartment Co.

Very kind and professional staffWere very fixable with early check-in and late check-out

Room space

Smoking smell and noise from the other room

We like the vibe of new renovated reception and lobby, it looks classy now unlike before that it is dark and feels like you are in a museum though missing the old looks having the vintage cars and other pieces in the lobby. The entrance now is very bright. Rooms are clean, beds are comfortable and their kitchen is well-maintained.

The indoor pool is not available.

Location

Swimming pool under maintenance for ladies and for mens very cold since heaters are offClean when requestedBreak fast options not good Hotel facilities design not good break fast in location and swimming pool another building Elevator serving large number of rooms and you need to wait for more time Room facilities are not in a good condition example phone set is not working lock not working This hotel need to be stoped renovated they opened again even for renovated rooms which are renovated newly need to be maintained also like phone set

After a couple of hectic workweeks we came to Jubail to unwind.Had a relaxed weekend stay in this wonderful property with old world charm.Excellent location just 50m odd meters from the Jubail Corniche. The hall and room were spacious, but the highlight of the suite was the spacious balcony. The kitchen was well equipped with electric stove , microwave ,washer/dryer, full size refrigerator and some basic cooking vessels.Breakfast buffet was nice.Parking is plentiful and easily available even on the weekend.Public beaches are a few minutes ride away.Plenty of good restaurants and cafes within walking distance.All in all an excellent place for a short stay. The suite with sea facing balcony is recommended.Would love to visit this property again in the near future.

Apologies for marring an otherwise flawless review. The power outlets are of a type that most guests arriving from within Saudi Arabia might not expect. Please see pic.Plugging in the standard 3 pin (flat pins) mobile or laptop charger is a likely issue. There is a power strip near the TV in the hall though. I normally travel with a multi pin /multi region travel adapter and also adapter plugs and could find a way to plug in the phone charger near the bed.May I suggest that the hotel provide at least a couple of adapters in the bedroom and the hall. These don't cost much and also the chances of guests walking away with them are remote because they would literally be of no use elsewhere.

the location is fine, the room size is very suitable for family, and the staff is acceptable, parking is available

the swimming pool heater is not working, bathroom facilities are probably not working, and the electricity outlet is not suitable for most commonly used phones or chargers

bed ，parking ， Wi-Fi .

I ordered a 6-person suite, and the first and second time there were only 2 bottles of water in the refrigerator, and the third time there were only 3 bottles of water. This is a room for six people, although we only have three people. Is the 5-star hotel so economical with drinking water? If it's a single room, I don't have any complaints about 2 bottles of water. But in a room with six people, at least six bottles of water. What if we have six people? How do you divide three bottles of water? Take three bottles out of the refrigerator and let the remaining three people wait for you for a few minutes to deliver them? Your hotel is not joking, is it

Overall, it's a good hotelRoom is very bigThe restaurant is okStaff are friendly

Room furniture is below average

Location and staff was excellent.

Property is not maintained and no value for Money. It is finest design and location but from entering into Room 134 was disaster.

Cleanliness, staff and the location

Facilities were a bit old and needs maintenance The sink was loose and needs to be fixed No smart TV

The new rooms which are recently renovated

Not at all humble and not professional staff. The first two nights, they provided me a room which had black stains on the ceiling and on the walls, lights were not functioning, electric switches were broken, toilet seat was broken. After two nights, they changed my room and made many promises for compensations and for better performances but nothing of that sort happened. Very poor and horrible experience.

Clean

Old furnature There are no plugs for the charger in the sleeping rooms but only in the kitchen

Location is excellent. All major restaurants nearby.Festivity around the hotel.

The previous interior of the Hotel lounge was very unique. It had antiques and historical pictures.Now they are changing the interior.

Good breakfast, nice staff, clean room.Conveniently located. They provide an excellent transportation service to the industrial area in Jubail.

Wi-Fi connection was poor in some areas for the room.AC set was freezing cold with no option to increase temperature or turn it off.

clean and large apartment with all appliances and nice kitchen

noisy AC

Excellent Location, large suite, nice sea view,

House keeping manager and House keeping staffWere very rude and accused us for taking a towel and I've returned back after they call me on phone so i searched all my luggage but they insisted that they put extra towel in my master room which was a lie as there was only 1 shower towel and 1 face towel and 1 mat in every bath , their attitude was very bad , Finally the reception manager (Saudi) he apologised and he was very polite, Very bad ? situation .

vary nice parking area. and clean hotel. the location is excellent.

nice location

waited for 1.30 hours to get room we reached at 5 pmBed very very uncomfortable

Location was the best thing. It was just great for me and for my family.

The 2 rooms suite for 5 people contains only one toilet, and they provided a few towels with one pair of slippers and two dental kits. (which was not for 5 persons)

Location

The room was poorly furnished, no heating option, no carpet!, the tv was not working and there is no electrical outlet next to the water ketle. It was not meant to be a room because the door step was elevated like an additional roof space converted to a room!!! I had to leave middle of the night and could not sleep over.