Palazzo Viceconte

The ambience and service from all the employees.

Location, rooms, breakfast, inside parking

Lovely property, the location was superb, right at the top of the old town with wonderful views over the Sassi

Breakfast could have been better. The only warm option was hard boiled eggs (boiled at the breakfast room). The scrambled eggs were cold, no heat under the serving tray

The architecture of the building was intriguing.Having concerts on site was lovely. The rooftop was great! The rooms were nice.The location was good and the views amazing!

It was difficult to find and once there there was a problem getting our car in at the hotel because of filming.

Beautiful hotel just next to the prime location in the city. Very helpful staff, clean, quiet and gorgeous view from the big room (junior suite) and the huge roof top terrace. Gated secured parking if you're driving to Matera.

Exceptional! We loved the Palazzo, as it felt like we were staying in a real palace, with exquisite rooms filled with artwork and antiques. What a lovely surprise to pass through these rooms on our way to breakfast which was top notch. Fresh croissants, any type of coffee, fresh fruits and juices. anything you wish! we extended our stay an additional night.

nothing to improve

Great and impressive palazzo. Historical. Has a parking courtyard near Piazza il Duomo. Hard to reach by car, though. Poor signaling to reach property. Staff was Overall, a good place to stay, but a few details on the side of management could make it outstanding. Good experience, though. Matera is a site worth visiting and the Palazzo a great place to be while visiting.

More helpful staff and breakfast service. Cold scrambled eggs. Not sustantial toiletries anf T paper for a 4 star hotel

Amazing location to walk around the old city and the sassi. Plenty of restaurants, shops, viewpoints, etc. within short walking distance. The property was absolutely gorgeous, and the collection of artwork makes you feel like you're staying overnight in a museum. My wife and I were amazed. The breakfast is delicious, and the view from the rooftop is stunning, especially at sunset. There happened to be a classical music festival, on our floor, the night we were there, and we were offered free tickets... It was a unique experience and we really enjoyed it. The lady that checked us in and out was extremely friendly and helpful, as was Giuseppe. The directions to get to the hotel via car were great, and we had no problems. We were able to park at the hotel, which was very convenient.

Grand splendour of an ancient palace.Huge proportions of the classic bedroomHelpful front office staffExcellent central location

No room service.No drink making facilities in room in light of the aboveLack of availability of freshly cooked breakfast in dining roomNon-functioning room safe

Amazing from top to bottom. Great spacious rooms, great view, new everything. The rooftop terrace is amazing too. Breakfast was included, and was very good. The hallways and rooms getting to the room were decorated like a museum. Truly top notch.

It's pretty tight to get a car in there. Luckily, they will park it for you if you want. We had ants in our room and I asked for an ant spray, to which the clerk at the front desk broght a 95% empty disinfecting spray and an old and used ant bait, which never worked despite being put in the middle of the ant trail.Bring mosquito repellent spray. The evenings in most places in italy (including this one) resulted in us getting bitten about a dozen times.

Beautiful property in a great location to explore the sassi areas! Staff were extremely helpful and friendly. Breakfast area as well as private rooftop bar area were gorgeous! And they have parking available in their own private lot 30€. Totally recommend this property.

Most fabulous stay in all of Italy! This hotel is a palace and so beautiful! It is situated in a great location just 40m from the Duomo.The views of the Sassi from our room and terrace above were breathtaking! Everything was close by with easy walking, tours, restaurants etc. The palace rooms are an architectural delight with arched ceilings and everything in our room was an artful blend of new and antique- great modern comfy bed, incredible modern shower, some lovely cupboard doors etc. The terrace with views all around was incredible! Breakfast was offered, buffet style, serving everything anyone could possible eat at breakfast including your eggs snd bacon for Westerners.Overall, in our 4 yrs touring Italy, this was a 10+++ accommodation including such lovely and caring staff!

Everything was top notch!!

Beautiful rooms, rooftop bar for guests, excellent customer service, easy location

Nothing to note

Great location. View spectacular. Palacial building.

Terrace bar not operational.

The history about the hotel was very interesting & the palace has been beautifully decorated. The breakfast had a great variety & was delicious

Nothing - we wish we could have stayed another night.

Standard European breakfast offering. Beautiful breakfast room. The hotel was lovely(a former palace) and the staff was friendly and very helpful with restaurant suggestions. Would definitely recommend.

The air conditioning could be a little cooler in the room but we did visit during a heat wave. When we mentioned it to the staff they adjusted the temperature which was a big help.

Wonderful location. Beautiful palazzo stay. Breakfast was wonderful. We could easily walk through the city. Near the start of the hike in the park nearby. Communication was great and they gave us parking recommendations since we did not want to drive through the city. Parked in a garage right outside the ZTL zone. 10 minute walk to the property. Matera is a special place and I would stay here again on a future stay.

A beautifully restored building. Amazing views of Matera Great staff

Driving to the hotel is an adventure.

The property was beautiful, clean and the staff was friendly and helpful. The breakfast was delicious! We appreciated the ability to park our car at the hotel and we were lucky to get one of the few spots available.

It is a bit challenging to drive to the location, however the directions were wonderful.

Our stay was unforgettable! The hotel, set in a stunning historic palazzo, was absolutely beautiful — full of charm and character. The staff were welcoming and made us feel special. We would love to return and highly recommend it to anyone visiting Matera!