Relais Masseria Caselli

Spent one night here between cities of Alberobello and Lecce. Conveniently located not far from main road. Dining options were great! There was a wedding taking place at the time of our stay, and the staff were able to accommodate those of us visiting the hotel for other than the wedding. Great job doing BOTH! For dinner, we ate orecchiette with artichoke cream and clams, and it was excellent! Huge breakfast buffet, anything you could desire. Excellent spacious facilities.

Beautiful location, friendly staff and beautiful pool, view and facilities. Room air conditioning was still warm, shower head was broken and there wasn’t a book of information in the room to understand when things open, WiFi password and other essentials. I would absolutely stay here again and everything was beautiful with parking balcony everything but better communal would be great.

The room was spacious as was the external terrace. The choice at breakfast was good and well presented. We had dinner once in the restaurant and the food was good and reasonably priced. The staff were generally friendly and helpfulThe swimming pool was lovely and the grounds well maintained. Plenty of parking space. The venue was a 15 minute drive from the coast where there were a range of good restaurants. It was 10 minutes from the nearest town but we did not visit.We were able to visit Lecce, Alberobello, Castellana Grotte and Monopoli all about one hours drive.

We would have liked comfortable chairs in the bedroom - there was plenty of room for these to be added.For us the location was too far from restaurnts that we could walk to in the evening.

Beautiful location, stunning views, absolutely spotlessly clean,

Cracked crockery, ill fitting or no lids for tea pots, lack of staff availability to serve drinks at breakfast or at the bat

Very nice place. Location is very good. Close to the beach and main roads. Staff is very helpful. reception is open 24 hours. Room is clean. Good breakfast. Very nice pool.

We were preferred to have a rooms with balcony/patio but got 2 of 3 without . Just room. So you need to ask when you do the booking. There are many celebration events in the hotel and sometimes it was too noisy . So need to ask the quite room.

The ladies who cleaned our room did an excellent job!

I dont even know where to start.The service at this hotel is beyond bad.While we (me, my fiancé and our son, 2,5 years old) stayed at the hotel there where two weddings and they down prioritized us so bad.We had to wait 1-1,5 hour to get a ham and cheese toast for lunch and they just told us “sorry, we are busy because of the wedding”They absolutely did not care about their regular guests. They only care about their weddingguests. (I wish I would have read the reviews better, before we booked).For a few days we couldn’t use the “main pool” because of the weeding and we were just told “there is a second pool” Well, there was but they didn’t care to clean that pool AT ALL! They only cared about the “main pool” where the wedding people were.Breakfast was okey and I think the ones who where working at the breakfast (only 2 people) was doing their best based on the situation, which where too many guest (people who where there for the wedding) and too less people working.I tried to give them feedback and expressed my opinion, but they don’t care, at all. Further on the electricity went off several times, Wi-Fi was kind of bad, had an invasion of ants in our room everyday and the food was just okey, but overprized - I will upload a picture of their “green salad” which they charge 10 EUR for. It’s a joke.Would never go back.

The pool is pretty but freezing.

Room smelled like mould, interior decor seems to have been purchased from the dollar shop, the 4 weddings and another party precluded us from using the nice pool, staff lying to us that there would be no more wedding, having to ask reception to set the aircon, gym is locked during the day and it’s a nightmare trying to get a key, the hotel is a wedding venue and also in construction. Parties keep you up all night, the grounds are filled with mosquitoes.

The breakfast was fine location too far out you would need a car as taxis are expensive more transport very relaxing and the staff are brilliant

Breakfast was outstanding I would definitely stay here again. All produce was of a very high standard. Very relaxing to sit by the pool with a drink

Lovely dining room, fabulous breakfast with one poor overworked member staff making coffees to order. Dinner was equally good. Public rooms very pretty, gorgeous pool.

However, we had "lunch" by the pool on the last day and they had a wedding on, our sandwiches were inedible. This is a WEDDING HOTEL. Loud music, crowds of people. A bad choice. There was a wedding every day.Bedrooms spartan.

Rooms are nice and clean even if the corridor is so large that the echo of people talking or staff working gets into the room. The small terrace, where available, is nice but very close to a public road.

This Masseria is a nightmare, a massive nightmare. If you search for a luxury experience this is not a good solution. This is a wedding factory, you as a guest are only there to fill in an empty space between a wedding and the next one. The staff is unprofessional and in most cases still attend hotel school. Breakfast: at 9:30 they already stopped refilling the buffet, 25 minutes for a cappuccino and a coffee. No milk.A sandwich at the pool? 35 minutes, kitchen staff is busy, cooking for the wedding that will take place in the evening when your luxury hotel will became a kitsch temple. Avoid it and prefer smaller masserie if that is the type of experience that you're searching for.

Breakfast and morning staff very good. the location is very good as a base to visit places like Ostuni and Brindisi

The evening meal left a lot to be desired at 40 euros each. it was a set menu considering what is on offer in this area very disappointing. Evening staff not interested

Poor selection 15 minutes before end of breakfast time

I was overcharged on a bar bill by 20 euros. No bar receipt is given when ordering drinks just a rounded up bill at the end of your stay. No list of prices in bar. Be careful!

The breakfast was very nice as there was lots of variety for people who liked different flavours/foods. The pool was also beautiful and relaxing. The palm trees with fairy lights were very picturesque.

There was too much emphasis on guests who came for their wedding reception rather than guests who came just for a holiday with their families. I wish we were told that there were also two pools rather than having to find out ourselves.

staff were lovely, buildingand rooms were clean and in good condition,maintained well

areas used for parties and weddings could notbe used by guests such as veranda in theevening, no evening bar for guests, restaurant had limited menu but food was of a high quality. so after first evening had togo out to eat and drink.

Breakfast was ok. Lots of sweets and cakes. Would have preferred an English breakfast.

Everyday of our stay there was a wedding and they do weddings in their courtyard next to all the rooms. Loud noise during the night. It was impossible to sleep as deejay stand was underneath our room. Also the only restaurant in the hotel has a set menu and it was so rushed literally as soon as you’d it down waiter will come with food. Plus too expensive and nothing special especially being in Puglia. !

Huge room, very comfortable - with private terrace and access to a “private” pool (in separate building to main hotel). Super quiet, even when events happening in the garden. Lovely staff - in particular Svetlana.

Location is NoT walking distance to the beach - you cannot walk anywhere because the streets are just for cars. Food is average and below.

hotel itself is beautiful, very well kept grounds, beautiful pool with infinity look to it.

real lack of food options. main restaurant is only open for an hour and a half at lunch, and even when we arrived at 1pm (as it said was open) we were told we would have to wait 20 minutes for them to open.the menu at lunch only gave you a couple of options for a main. The food was very average. The beef was very oily.When we ordered bruschetta by the pool twice, both times the bread was stale and inedible. The waiter did not understand English so we were unable to explain.You have to put all your drinks and food throughout your whole stay on your room there is no option to pay as you go so you have no idea what your bill is coming to. The salads come undressed. When you order a sandwich it is very basic. For example a ham and tomato sandwich will just have pieces of ham and tomato in between cheap white bread with no other filling such as salad. At breakfast you have to ask for a coffee which is fine however we would ask 3 waiters for help and they would keep saying you had to ask one particular man if you want coffee, when we did eventually find him this man was very rude and scowled at you when you asked for something. A car is essential if you want to leave your hotel and explore anywhere. taxis are very hard to come by and the hotel only provided one number for a taxi which was a local in an unmarked car with no meter! he just chose how much he wanted to charge you that day

Outstanding hotel that is perfect for a relaxing stay. Great facilities if you just want to kick back and enjoy a relaxing time. The pool area is fantastic. Driving range is a bit limited but fun if you want a hit. Staff were fantastic with us. Food was the best we found in the whole of a month long Italian journey. There were 2 weddings in the hotel during our stay but this did not affect us at all and in fact it was very enjoyable to see the happiness of others in the hotel. We cannot wait to return should we get back in the area.

Other than the golf clubs on the driving range needing upgraded nothing could be faulted. We would certainly return if we are in the area again. In fact I cant wait to return.

very beautiful hotel and property. near a lot of different sites to see. very nice pool and golf course.

people walking in the hallway sometimes echoed. but overall very quiet stay