Hotel Grande Rio

Friendly staff, cleanliness of the hotel

The a/c is not working well. We were sweating all. Have to even call the front desk. Pillows are for baby's. Barely nothing inside the pillows.

Access door on side street. No one on duty until 2 pm, but someone (cleaner?) heard us outside earlier in morning, and allowed us to leave our packs in basement for day. Rooms

Room was musty and at street level, so noise of heavy metal door when people coming in late or going out early, couldn’t be avoided. Was 30 minute walk down to River Douro and so 30 minute back up, but if you are a Camino walker, you can do it! That’s why staying here is cheaper. No tea/coffee/fridge in room. Kitchen downstairs appears to be completely shut down and may be off limits. No explanation given. There is fridge, kettle, microwave down there though if you have some of your own supplies …

My room was very close to reception and the receptionist was speaking with a friend the whole morning, couldn't sleep a wink.

Pretty good no-frills hotel. My room had a nice little view, and the A/C worked fine. Bed was pretty comfy. They were very nice about storing my suitcase for a couple days before I arrived, and the 24-hour desk was really helpful. The location is okay—not super central but the area is quiet.

My room was so tiny it was hard to find somewhere to put my suitcase—I think it would have been pretty tricky with two people. There were also a few little old black stain spots on the bedding... it didn't feel as clean as I might have hoped.

Clean building, comfortable room for two, modern design, excellent staff, great location, affordable price. I'll be happy to stay next time.

no complaints

It was like on the pictures, cozy and clean. Friendly people. Close to the center.

-The hotel is near the metro station and small shops-Also, the young man at the reception was kind and helps us with luggages-The room is modern

- The hotel does not have an elevator- In the bathroom there is no space to hang the towels or put some clothes- We left our luggages in their hotel after the check out and they did not inform us that nobody will be there and the door will be closed between 1-2PM. Because of that we have to wait someone to come and after that to hurry at the airport.

The property looked old and decrepit on the outside but had been modernised on the inside. The location was handy to laundromats and shops. The churn steeple which is the highest point in Porto is just up the road - entry €1 each. Trinidade.Station with its direct connection to the Airport is just a 20 minute walk in the other direction, which is mostly downhill.

The bathroom was great but the room was on the small side, as was the bed, which was long but narrow. The mattress was only average. The kitchen in the downstairs basement needs a lot of attention. The fridge was good and the electric jug was ok but the rest of the equipment wasn’t usable. Crockery and cutlery was minimal.

Absolutely amazing hostel, comfy beds, clean room, well equiped. I’m giving 9/10 just because rude grannie at the front desk, read below.

We confirmed with front desk that we can leave our backpacks at the front desk before our check-in time. We arrived at the front desk and the rude old lady started literally screaming at us that check-in is from 2pm. Anyways the man at the front desk at the check-in later was very kind.

Cute small room, the TV works fine and easy to navigate. However, the air con work all night and day without automatically turning off, this the best thing about this hotel!

The noise from the corridors, water usage from other room all travel into the room. No kettle/tea station in the room.

Good value for money, very good, comfortable, modern and clean rooms.

The location was perfect. Very central and right where we wanted to stay.The room was nothing out of this world but perfect for the price paid.

The sockets are not next to the bed, and it takes a long time for the water to get hot in the shower.

. The good part was that the room was clean and the location was very good.

The room was quite small and in the bathroom was freezig cold, because the room was heated only by the AC. We did't have a fridge in the room and no parking spot. We' ve ended up parking in a place where they said that it was ok, and the next day in the morning we've ended up with a parking fine from the police.

A little off the beaten track but metro station quite close

Front door closed in morning, could have been told how to exit with our dog in morning No breakfast offered

It was clean, the hotel staff were polite and helpful and it had hot water.

The beds are uncomfortable especially the pillows, they do not provide any support and they need to unclog the shower.

Good value for money. Clean and we'll maintained inside. Exterior let's it down.

10-15 min walk for the city centre. However, this is reflected in the price. Metro station nearby though. Surrounding areas can look a little run down, making the walk back in the dark interesting.

Very Good Value for Money and excellent location. The hotel is located in the heart of Porto's downtown, only 15 mns away by walk from "Baixa" and Santa Catarina Shopping Street. There are also 2 metro stops nearby "Marquês" and "Faria Guimaraes" which is always a plus. Staff was helpful and nice.

Clean, safe, comfortable, friendly and helpful staff when contacted for assistance.

Good value for money. Friendly and helpful staff.

Due to the time of year I stayed, the room was cold, particularly at night and in the morning. No central heating and the air conditioning only managed to heat it up a little.

For a 2star Hotel, everything was fine. Localization was great and the staff were friendly.