Gardenia Sorrento Coast, an Ascend Collection Hotel

Clean and wonderful balcony with view.

A bit of a walk (I think 10-15 minutes) from central Sorrento, which was only noticeable in the rain.

Great hotel with nice features. Great breakfast. Helpful and friendly staff. A great value in lodging in this price range. We loved our stay in Sorrento. Would highly recommend this place.

A little far from the trip /bus station . But no big problem there.

We stayed at Gardenia off season. Taking this into account, we had a very nice price and an upgraded room. The staff, starting from Signor Toni to the nice lady at reception and the waiters at the restaurant, I cannot imagine a better service and a better staff. The room was almost perfect, we had a beautiful balcony. There was a mini fridge. The breakfast was very delicious.

The hotel is about 1 km to the center, the bathroom was a bit small.

The staff was excellent. Simona, Antonio, Lilio, Tiziana are all so helpful, friendly and treated us like family. The breakfast was great and the room was spacious, clean and comfortable.

Good location within walking distance from sorrento and with local bus outside too. Plenty of nice bars and restaurants nearby. Exceptionally clean and with wonderful staff who were all cheerful, kind and helpful throughout. Roof terrace facing the bay of Naples was a perfect place to sit and swimming pool a bonus - even in October . Little touches like the welcome drinks and apertivo snacks welcome. Breakfast was lovely.

Main road could be a bit noisy

The property was located within walking distance to the city center, which was nice. It was on a busy street, but there were lots of food options as well as shopping.

Even with the do not disturb sign on our door housekeeping came in to our room. One night when we left for dinner and came back we noticed someone had been in our room. You shouldn’t have to worry about your belongings when you step out of the hotel to go to dinner. The breakfast that is included is the same every single day mostly cakes, and pastries with runny eggs and beans and hotdogs.

What a beautiful boutique Ascend Collection hotel! The entire decor is exquisite and elegant! Every appointment is well thought out. The details are many- marble staircase, delicious breakfast buffet (the best we've seen in Italy!) , gorgeous metal backlit artwork, spacious balconies with seaview, view of vesuivus and the water from pool deck.Romantic and comfortable! All the staff was outstanding! Every need is met with hospitality and friendliness. I truly felt like family by the time we left. We will always stay here when we come! Book direct! You won't regret it!

Everything was fantastic!

I loved the staff...super friendly and informative! This hotel is clean and comfortable! We had dinner at the hotel on our last night in Sorrento and Tiziana was our server and our cook! The food was absolutely delicious and the Tiramisu was the best I ever had! Visit Tiziana, she was the best!! Love this hotel, we would definitely go back!!!

Nothing at all

Fantastic spot. Excellent staff . Extremely clean and very close to station and many bars and restaurants

Quite noisy because on a busy road but still didn’t bother us .

Pool area fantastic; balanced breakfast and very clean.

Pool bar - overly priced. Focus less on margins, balance your pricing and most likely you will actually make more profit. So many people around the pool just not taking advantage of the menu for fear of bankruptcy.

It had a pool,restaurant and bar and staff were wonderful

I bit of a walk into town

The staff were always had a smile and were friendly and helpful. The breakfast was well prepared and in addition to the breakfast buffet, one could request prepared food. The cappuccino was great! Then, out of the blue, the bartender (Mina?) made a pie and other selected Hors d’oeuvres for a Happy Hour. The food was fantastic. The room as at the back of the Hotel and had a lovely balcony that we could sit at to enjoy a coffee in the morning and a cocktail in the evening. The view was beautiful. At night, the surrounding area was quiet, perfect for sleeping.

No complaints.

Hotel Gardenia was a lovely personal hotel. The rooms were clean, and well set up. All the staff were so warm and friendly making the stay personal and relaxing. The property is only a short walk from the city centre.

Everything!! From the warm welcome when we first arrived to us leaving very early on a Saturday morning, the friendliness and sincerity of all staff were unmatched anywhere I have ever stayed before. The aperitifs in the evening were delicious and very welcome on returning from long days out discovering the sights. The breakfast was first class and the coffee was delicious. Rooms were immaculate - as was every inch of this beautiful hotel. The beds were like sleeping on a cloud. The only thing that was missing for us (very important to Irish travellers) was the inclusion of tea/coffee-making facilities in the room but tbh we didn't miss it all that much!

Reception was excellent. Did a great job getting us a ride from airport.

Wish the walk to town was a bit less.

The hotel and the pool were very nice. Clean and comfortable. But the hotel is on the busy Main Street with lots of traffic noise.

The hotel location was on a busy Main Street with constant traffic noise.

The staff were really nice! The reception was helpful with recommendations, and the breakfast staff were also very friendly. The room is good, and the location is quite convenient—just 10-15 minutes from the main square.

The breakfast is okay but could be improved. Many restaurants, bars, and other spots are beyond the main square in the opposite direction, so it's often a 20+ minute walk to reach them.

Very friendly staff conveniently located

The road noise in the morning.

Centrally located Great complimentary breakfast each morning.Hotel Staff were friendly and helped us with any questions we had.

What an amazing hotel. The staff are exceptional. Rooms cleaned daily and spotless. The restaurant staff always excellent service with a smile. And special shout out to Tzianna and her special cocktails and the lovely food she prepared. Facilities lovely and clean and about 15 min walk to the centre. All in all I would highly recommend this hotel.