Hotel Plaza

Absolutely everything - the room, the pool, the piña coladas, the staff, the location ......

Not a thing

Perfect central location, extremely clean, staff polite and helpful, delicious breakfast!

Would have loved a coffee maker of some kind in the room!

The staff was awesome, aways pleasant and helpful! We also arrived very tired and did not have to wait for a room, which was appreciated. Clean, pleasant stay and nice breakfast. Great location, walking distance to everything. Would stay here again, if we return.

Nothing negative to say about Hotel Plaza.

Perfect location and staff was provided excellent customer service Giuseppe, Mariana and Cienza went above and beyond for everything

All was great wished though they had toilettry smaller

Location is around the corner from Piazzo Tasso but still relatively quiet with a road-facing room (and balcony overlooking the old salt mine). Convenient access to taxis; they "lined up" across the street, so we didn't have to worry about booking in advance. Expect to spend about 20 Euros to get to the port which seems to be the standard charge but well worth it for those with luggage. If you don't have rolled luggage and just a backpack, it's a close walk (~ 10 minutes) to the elevator that charges 1.20 Euros one-way to get to the beaches (and short walk to the port). The hotel breakfast had a varied selection of meat, fruit, cereal, and bread which was more than expected. Staff was friendly and helpful. We also appreciated the luggage storage prior to our checking-in. The highlight was the rooftop area with the lounge (serves drinks/food) and a separate access area with the infinity pool -- the rooftop view of the Bay of Napoli and Mt. Vesuvius was worth the hotel stay in itself.

Pool was too cold to enjoy.

Comfortable room and bathroom, great location! Loved the elevator in the building too.

Pricey for what it is.

Contemporary vibe and the bar and breakfast were very nice.

Only downside was the view from the room was a wall.

The location was amazing and the lobby restaurant and rooftop lounge were wonderful! The staff was extremely friendly and helpful.

The included breakfast was just okay - that’s why it was only a 9 out of 10.

Wonderful location - so close to Plaza Tasso and a very nice staff.

We travel with two small roller-bags. They was truly no place to open a second bag and nothing to put it on -- they need a luggage rack - or a large shelf in the closet. Also, the hallways smelled of cleaning product...reminded me of a Hampton Inn in the states... not good.

Very clean and neat. Pretty rooftop bar with amazing views. Great shower for end of hot days. Just a little off the square so not as busy.

Breakfast choices were just so so but don’t let that stop you. Tip for hotel: get towel racks f

LocationStaffCleanliness Breakfast

Pool didn’t stay open later than 7pmNo jacuzzi

The location, cleanliness and staff were excellent! Although the Hotel needs upgrading it met all our needs.

The safe in both our rooms (we booked two separate rooms) did not work at separate occasions requiring them to be worked on by their staff. The only plug in our bathroom did not function for my hair curler or flat iron so I had to do without that the entire trip. We all loved the roof top pool, especially my dad, however, there is no hot tub and it closes early at 7pm. This was a disappointment. I was also noticing that the price per day had dropped and I was not notified and I paid more per day. Would have been nice to have jacuzzi after long day of walking,exploring, etc.

Our second time there, the greatest location, wonderful staff and great breakfast. Recomend to all.

Location was excellent, right near the main piazza. The pool was great after a long day of touring. The bar was a great place to unwind and enjoy the view. The staff were lovely! Especially Matteo the hospitality manager .

Room was a bit tight for two suitcases.

Clean, modern, staff was great, pool view, rooftop bar ambiance was great

No coffee/espresso in the room. Streaming didn’t work; television could be upgraded, no robes in the room

Amazing location, rooms were very clean and housekeeping everyday! Pool and sky bar very nice too. Staff were very friendly and accommodating.

No iron in the room- had to go to a room down in the basement to iron which wasn’t very convenient. Breakfast could be improved slightly, a bit more choice and shouldn’t be an extra charge for fried eggs/omelette.

Beautifully decorated, central location, beautiful rooftop, nice breakfast, helpful and kind staff! Would stay again!

Small room

Location and nice rooms! Fitness room

The location is excellent. The Sky Bar was amazing, and the staff were friendly and helpful.

We thought the rooms were small and we did not have a good view. For the price we paid.

The room as light, clean and had comfortable linens. The daily housekeeping was top notch. I enjoyed all the staff, especially at the breakfast. The gym was very good as was the bar and room service.

I didnt find a swimmimg pool, and the rooftop lounge was closed for renovation.