Plana Hotel

Breakfast was substantial. Staff brought us a cappuccino and americano from another area.

Had a bit of trouble getting the HVAC system to work. Front desk had to come up to get it working.

The hotel room was lovely and well-appointed. We booked a room with a spacious indoor jacuzzi, which was a real highlight and very enjoyable. The hotel also offers free parking, and its convenient location near the local castle made exploring the area easy and pleasant.

I like the spacious room. The location is a little further from the city center. You need a car to get around. Nice to have free parking. Excellent breakfast and the staff is very friendly.

No elevator. My husband hurt his back and foot getting our heavy suitcases up our room. I wish I had known there was no elevator.

Room ok, breakfast fine.

Although we arrived 10 pm (announced upfront) the room was not ready and we had to wait.

very good stay, staff very helpful could not do enough for us

could do with better access to coffee and tea

It was clean and an updated building

NO lift and our rooms were on the 2nd floor

Very peaceful and quite location, as you are not in the centre. Nice breakfast, lovely ladies working there. Free car park.

The location is not the best as you really have to take a taxi or drive a car otherwise it’s a struggle to get to the city, there’s no pedestrian footpath.

new hotel, nice and clean room and bathroom. kindly staff. breakfast was very well.thank you .

Comfortable rooms and bathrooms. Super clean. Amazing staff, extremely nice and helpful. Delicious breakfast included in the price.

Not the best neighborhood, kind of industrial area, but with decaying buildings and roads.

Very friendly staff. Rooms spotlessly clean and comfortable. Nice breakfast

Hotel Plana was comfortable and very clean and the staff were extremely helpful and friendly. The breakfast was excellent and the selection of food available was particularly good. The ladies who served breakfast, Jurate and Margo, were great and could not do enough to help.Bedroom was a good size and en suite facilities were good.

The location isn't great and the walk to the main train station in Caserta isn't as close or as easy as some reviews may suggest. Taxi fare to the centre is 15 Euros.

Very good breakfast, cleaning, staff very friendly!!!

the shower wasn’t in good condition . location not very nice.

Excellent room and en-suite and breakfast really good. Location ok if you have a car.

Location isn’t great as you need a car to get to palace and restaurants. If you have a car it is fine.

room, staff and breakfast. Great bed.

area around and access

breakfast was very good. a lot of variety and care. Room was comfortable and very good bathroom

The room was always cleaned. All stuffs were friendly especially at the breakfast place. Breakfast was good. There were always far enough food. Oh. One good surprise happened. We left chocolate piece on the room desk. When we came back to the room, the chocolate was in the refrigerator. Nice consideration of the worker. We didn't know the tip system in the Italy so we didn't tip everyday so we felt bad about that. We tipped at the last day. I hope she got the tip.

If you don't have a car, you should expect to use a taxi. You can't walk from the Caserta station to the hotel. We walked really dirty (garbage all over the street) driving road. However we had really good taxi company (cal. 3396749413). From the hotel to the station or inside of the Caserta, costs 15 euro. You need to add the cost on your budget. You can trust the taxi driver. They come on time. Their English is not so great so you might have hard time to have conversation but you can exchange message by WhatsApp and convert through the text is OK. Because of Corona (maybe), you need to reserve the breakfast time in advance.

Clean and nicely updated room, friendly staff and quick and thoughtful room service.

Location was okay but not great. Even though it was near train tracks, our room was very quiet however.

The staff

Location

Friendly and helpful staff

Outstanding staff. Everyone was ready to help and make sure our stay was perfect.