Femme noir Boutique Apartament Fitness e spa

Nothing unfortunately.The accommodation was well located within close walking distance from the train station as well as the Caserta palace, but the negative aspects unfortunately totally negated the good location.

I stayed at this accommodation on the second last night of a 5 week long European trip of which 4 weeks were in Italy. This was by far the worst experience I had in comparison to all the other accommodation I stayed at.First of all, no information regarding check-in was communicated beforehand. I had to phone/message/try to get hold of the owner upon my arrival. They kindly allowed me to store my luggage in the room as I arrived before the allowed check-in time and the room was not yet cleaned.I then visited the Caserta palace for the whole afternoon, looking forward to a nice shower and clean room upon my return. I was however extremely disappointed upon my return as it was clear that the room was not properly cleaned - for example - the floor was dirty, half-empty bottles were left in the fridge and the bin in the bathroom was not cleaned out; dirty dishes on the table (to name but a few). I communicated this to the owner via whatsapp, upon which I just received a "sorry", but no proper apology or attempt to address the issues. My second message (mentioning the bin etc) was not even answered and no further communication regarding check-out or anything was received from the owner. The booking confirmation also mentioned breakfast being included, but only a few packets of dried toast were in the room, which is appreciated, but I do not regard this as breakfast being included and therefore a misrepresentation.The accommodation is advertised as being "Boutique", but there is nothing Boutique about it and for the money paid extremely disappointing.Even though the location was good, I believe other well located more affordable places are available.

Extremely disappointed Couldn’t find this place and after finding it guess what : it’s hot . Air conditioning is just for name One room had no a/c . It’s 4 am and we are awake This is a airb/n place . Booking .com call us ASAP

Hot and horrible

Not much. The location is right in the city center, the bed is comfy and the sheets are nice. But that's about it.Note: It's not an hotel. It's a converted apartment without staff anywhere nearby.

Our host was late by 45 mins and he didn't even asked for an excuse. The wi-fi wasn't available - he blamed "it's an old building". The free parking on site turned into a paid public parking 300 m away with a rate of 1 EUR per hour.Hairs on the shower walls and on bed linen. But it doesn't really matter - shower wasn't usable. It was leaking badly into the room.

Location

Cleanliness