1/236About
At Nirwana Resort Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the resort to ensure you stay connected during your visit. Discover the wonders of Bintan Island with ease by utilizing the services provided by taxi and shuttle.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.At the resort, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. At the resort, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in Nirwana Resort Hotel incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the resort offers visitors access to bottled water, a coffee or tea maker and mini bar.In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Nirwana Resort Hotel, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Nirwana Resort Hotel, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent within the resort's karaoke rooms and bar may prove to be just as entertaining as venturing out with your fellow adventurers.At Nirwana Resort Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.Conclude your days in complete tranquility by paying a visit to massage and spa for ultimate relaxation.At Nirwana Resort Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At Nirwana Resort Hotel, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
264 Reviews
- Cleanliness
- 8.5
- Staff
- 9.2
- Location
- 8.7
What Guests Say
- “Nice beach and the facility overall is great and expansive.”
- “The rooms are rundown, the bathroom doors are broken, the furniture is smelly. Very old furniture and no proper maintenance.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Beachfront
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Nirwana Suite
- Accessible bath/shower
- Adapter
- Additional toilet
- Air conditioning
1/4Nirwana Deluxe Room
- Accessible bath/shower
- Adapter
- Additional toilet
- Air conditioning
1/4Nirwana Room
- Accessible bath/shower
- Adapter
- Additional toilet
- Air conditioning
1/4Nirwana Double or Twin Room
- Accessible bath/shower
- Accessible by lift
- Adapter
- Additional toilet
1/4Nirwana Premier Double or Twin Room
- Accessible bath/shower
- Accessible by lift
- Adapter
- Additional toilet
1/4Nirwana Deluxe Double or Twin Room
- Accessible bath/shower
- Accessible by lift
- Adapter
- Additional toilet
1/4Nirwana Premier Room
- Accessible bath/shower
- Adapter
- Additional toilet
- Air conditioning
1/4Suite
- Accessible bath/shower
- Accessible by lift
- Adapter
- Additional toilet
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What Guests Loved
Based on 264 reviews
Pros +
- Nice beach and the facility overall is great and expansive.
- The rooms are rundown, the bathroom doors are broken, the furniture is smelly. Very old furniture and no proper maintenance.
- Facilities are very nice with access to a wonderful private beach! I really enjoyed my stay in this hotel!
Cons -
- The prices of food and every other facility is jacked up quiet high. You end up spending much more on the food and activities than the room.
- The staff are good, and the beach is well maintained.
- The bedroom could be a bit more modern and refurbished
Nice beach and the facility overall is great and expansive.
The prices of food and every other facility is jacked up quiet high. You end up spending much more on the food and activities than the room.
The rooms are rundown, the bathroom doors are broken, the furniture is smelly. Very old furniture and no proper maintenance.
The staff are good, and the beach is well maintained.
Facilities are very nice with access to a wonderful private beach! I really enjoyed my stay in this hotel!
The bedroom could be a bit more modern and refurbished
Beautiful pool, great access to the beach and wonderful staff.
The restaurant was too pricey. I paid more in food than I did to stay at the hotel. Also, when I asked for a better view I was going to be charged and the place had hardly anyone staying at it. You’d think they would accommodate those of us staying.
The back view is breathtaking. The staffs are so friendly, very helpful. Thanks to the manager to help us get a connecting room for our family n also helping us book the ferry tickets back. So thankful to them for making our stay . Again I will say thanks to staffs who at games section and our driver (Kristian) who took care of us while traveling around.
The entrance of the hotel needs renovation. Also no night life . Meaning everything ends very early. Even dinner need to order before 10 pm. Try to extend dinner n bar hour. Will be great place to visit.
The location was beautiful, very relaxing place.
The hotel was almost empty and we expect to have a room with sea view but we didn't have. The resort was almost empty so some facilities were closed
Food and the staff
Price of the wine!
Facilities, Food, pool, location all good.
Overall excellent. From the staff to ambiance and cleanliness
The poolbar is closed and there’s no staff to call in the pool area to order some drinks.:)
The entire hotel is by the road side which is fantastic and there are many things to do around the hotel which is nice.The buggy ride rental was the best for a young family to bring them around to see.
The room layout is a bit old and empty but the toilet was nicely renovated, the building was given a fresh coat of paint which is nice.The swimming pool is fantastic with the surrounding facilities nearby which is great~!
Do not recommend
Overpriced, more expensive than Singapore and food is averageEvery single thing comes at a cost. Even a game of poolHotel and amenities very very dated, not worth the price point
Many activities all on property. Staff was great.
Breakfast buffet gets old. If not enough guests the poolside restaurant closes too early.
The resort is huge, with 2 beautiful beaches. The room is very spacious and comfortable. I stayed in the suite with the ocean view and balcony. The swimming pool is great and the transition to the beach is beautiful. Some things is old fashioned, but if you can leave with that, it is a great option.
The pool restaurant is not great. The facility with the spa, bowling, etc looks old and sad. However the other beach spa is nice. The réveillon party: they tried their best but definitely it doesn’t worth the money. Food was good, but the program was not. Around 8:30 the open bar was over and we still have a long way to midnight. Everything could start later.
The hotel is very nice with lots of restaurants and activities on site, I was worried that we will be bored in 4 days, but not at all! Was barely enough just to see major things and lots more left to explore.The pool is amazing, it is beautiful and very conveniently divided into different zones so you always find quiet areas when needed. Sun beds are very comfy. Food in restaurants is very good and ice-cream is delicious. The room was very spacious (even though we had just a standard room) with beautiful garden view and nice wooded décor.
Few minor things. Aircon was very loud somehow, even when it is off. But the biggest disappointment is the sea side. The beach is beautiful but the level plastic pollution is very disturbing. Hotel is trying its best and the cleaners are around whole day, but sea keeps bringing more garbage. I understand that it is global problem and hotel cannot fix it, but it is sad to see and unfortunately because of that was not possible to swim in the sea. Which is pity, the water was very warm.
All the staff were very polite. They were very accommodating to all our needs and so helpful.
The facilities are extremely old and outdated. The walls were damp, and even the windows were wet and foggy. The food was tasty, but there was not enough variety during breakfast.
the complex is very big, and it was nice to discover the surrounding beaches besides the one in front of the resort. Staff were great, restaurants could have more variety within their menu, location is excellent and very good deal, in general for families with kids. Beautiful place.
mattress of the suite could be better, if this is a top room. I felt it to be pretty hard. Lights are too white, and no bedside table lights, different from the executive bedroom where my children stayed. and wifi is a big issue all around the hotel, we had to use our roaming.
Pleasant
The New Year celebrations were not planned properly. The entry fee was so expensive however the program was not with the money at all.
Resort is huge with many activities available, nice swimming pool; staff are friendly and helpful
Facilities and rooms are dated; pricey restaurants; spa is located 5-10 min walk away from hotel compound.
Amazing beach, friendly staff, nice and spacy rooms
Food is pricy which is okay, but no convenience store nearby e.g for water and other necesities expect their own mini market. Feels a bit too far from the outside world.
Comfortable. Nice pool area. Free pick up & drop off from Singapore ferry
Nothing roundabout. Eating at hotel was only option. Wasnt as cheap as a result
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Kids' pool
- Outdoor pool
- Private beach
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Hygiene certification
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Accessible rooms through interior corridor available
- Facilities for disabled guests available
- Mobility accessibility available
- Wheelchair accessible
Kid Friendly
- Family Friendly
- Kid Friendly
- Books, DVDs, music for children
- Kids facilities
General
- No Smoking Rooms/Facilities
- High chair
- Refrigerator
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 3 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Any additional charges applied to customers while staying at the hotel must be settled upon check-in/out at the hotel. Credit card payments are made in Rupiah under Indonesian banking requirements. Customer’s credit card invoice will show the amount in the customer's home currency at an exchange rate used by the bank that issued the credit card. br/ Bed type requests (Twin Sharing / Double) are subject to availability upon check in, and can not be confirmed prior to arrival. br/ Maximum occupancy allowed per room is 3 pax. An extra bed is compulsory for the 3rd person. br/ brThe property provides free pick-up services from/to Bandar Bentan Telani Ferry Terminal. Advanced booking is not required, hotel representatives will standby at the ferry terminal every ferry arrival from Singapore.brbrThe property is not responsible or liable for any injury or fatality caused by accidents at our hotel. Participation in any activity is not without risk, which may result in injury or even death. The hazards include the risk of injury from rental equipment, rocky coast, uneven terrain exposure, animal/plant life, and other people in the vicinity. By proceeding with this booking at the property, the guest will be treated as having acknowledged and understood the inherent dangers of any of the activities offered by the property and is aware of the risks involved. By making a booking at this property, the guest will be treated as having acknowledged and consented to release and exempt the Property, its operators, directors, agents, shareholders, officers, and employees (hereinafter called Released Parties) from all liability for personal injury, property damage, wrongful death, and causes of action of any kind caused in whole or in part by the negligence of the Released Parties or arising from the rental or use of the equipment, or however caused. This includes any claims, demands, and liabilities of any kind whatsoever (including legal fees and medical evacuation costs) arising from the accident or injury.br
Location
Jl. Panglima Pantar, Riau, Bintan Island, Lagoi
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