Resort de Esperanto Sanatorium Uzdrowiskowe

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It is bad to see conditions got worse.. our visit was during February and we were feeling cold. You may find my previous comment with breakfast picture and it was 1/2 of what it was before.

Terrible experience, definitely never come back

I visited this place with my friend a few days ago and we stayed there for 2 nights. First of all, when we arrived we had to wait for a receptionist about 20 mins because the reception office was closed even though we showed up right after 2 pm. When the man came we asked him about the Wi-Fi connection at our room and he said that it’s not working. We asked him to change the room to another one and he responded that we have to to pay extra then. When I asked him how is it possible that in a 3 star hotel Wi-Fi is not available in the entire property the man told me that they don’t have 3 stars and it’s just a decoration. I immediately went to the official website and it claims that the hotel has 3 stars and the Wi-Fi is available in the entire building. We were very tired after traveling for many hours so without arguing we paid more. Another bad news was that the swimming pool was not working as well. The room we got wasn’t clean at all and shortly my body responded to it with a very strong allergic reaction. Unfortunately I cannot recommend this hotel to anybody due to several reasons: the stuff is rude, nothing is working as it should and it’s dirty. Honestly one of the worst experiences I’ve had.

Not planning to stay there anymore. For sure there are many better offers available in vicinity.

Swimming pool closed permanently- fake offer of SPA but fully paid.The only one key for main entrance locked in the box. Needs to be opened several times a day at every entry to the bulding.Selflocking system for room door and only 1 card available.No coffee machine available. No kettle, fridge, water, bar closed permanently.At the breakfast, dining room terrible cold and nasty mixture so called coffee there.In general, giving impression of abandoned house where everything is closed or not functioning as intended.

It was quite and people were helpful

Pool was not working as we expected and was our reason to prefer booking

This was the worst experience I've ever had. The owner was awful and very unpleasant off the start. He refused to turn the heating on despite the fact that there was only 4 degrees abover 0 at night. Then he refused to provide an invoice for the service then he lied about the swimming pool which he stated was working but in fact it wasn't. It was out of use for months. People be ware of staying there at all costs.

This was the worst experience I've ever had. The owner was awful and very unpleasant off the start. He refused to turn the heating on despite the fact that there was only 4 degrees abover 0 at night. Then he refused to provide an invoice for the service then he lied about the swimming pool which he stated was working but in fact it wasn't. It was out of use for months. People be ware of staying there at all costs.

Excellent location, friendly staff. Not really a spa or sanatorium. Just a good, hotel for a good price.

Clean, quiet, comfy.

Wifi is horrible. There was no kettle in the room, but it was provided immediately on asking.

I like the location

Swimming pool which was out of order (No mention in the offer), No staff at the reception necessity to call everytime

Close to the beautiful area

The heating

Very clean room, nice location close to the park. I will definitely put it on my list for a future stay in this area again.

Nothing really everything was good.

Exceptional

Passable

Good

Very good

Very good

Very good

Disappointing

Good

Good

Exceptional