Hotel d'Orleans

Very clean and close to the train station which takes you directly to Airport and Palermo central. The bus stop is also close. Very friendly staff. They even gave me an early check in without asking anything. I will definitely recommend it. Worth every penny you spend.

Everything is perfect ☺️

I liked how kind the staff was. Unfortunately I came to Palermo on an emergency visit to ISMETT. The staff there made my stay there much easier with their understanding and patience. I truly recommend it

I have no complaints whatsoever

Nice hotel, breakfast included but not diverse in choice. Flexible check in

It was a great stay, quite, clean, and the hostess was very, very kind.

The location is near the University, a supermarket, and some restaurants. The stuff is very helpful. The room had everything necessary for a short stay.

The breakfast was disappointing.

Clean and comfortable and wifi was good.

Location was so far away. About a 30 minute walk from the centre.

Carmelo was a terrific hotel host who was always friendly, informative and super helpful from the moment we arrived at his hotel. The rooms and garden are incredibly well kept, clean, private and safe. The breakfast offering was top notch and we loved our family breakfast under the covered patio surrounded by wonderful greenery. It was great to be only 5 mins from the metro and a short walk to major attractions like the 4 canti.

Nil

Very spacious room with a comfortable bed. Hotel room was very clean. There is a nice garden area if you want some quiet time away from the city. Great value

A little further from tourist spots than expected, but still a great place to stay

Once you look past the dirty street outside the hotel, you are in for a treat. It's a cozy little hamlet away from all the dirt, grime and cobblestones of Palermo. Some rooms are at ground level, and detached, which I loved. No hearing neighbors through the wall. Comfy safe room at ground level with no stairs to climb.The room itself is very basic but clean. There is a separate room with mini fridge and closet. Has toiletries to use and it's well stocked. The only thing is my bed was a bit small. It's not build for a large person. There are windows you can open during summer months as well as AC heating/cooling. Free breakfast is served 7-10 AM, which covers night owls who wake up late, but unfortunately I was too tired for few days to wake up even by 10 to sample the breakfast. I only had a cappuccino the last day which was great. The patio area looked also great if you need to chill out outside your room, have breakfast, smoke, etc. Aso had chair/table patio in front of room on ground floor as well if wanted a break from your room. There's also a garden area for stroll. There is market few ft down of the road, as well as 24 hour coffee/snacks vending machine for late afternoon coffee. The staff was helpful and was able to communicate with English. Privacy was respected, which is always welcome.

The bed was a little small for a large person.A microwave would've been nice.

Very friendly service

The area is little further out than the main city centre. The shower was tight. Otherwise very good.

Big well furnished room. Nice garden at the hotel territory. Quiet place.

Lighting in the room, breakfast variety.

spacious quiet room, comfortable big bed and big bathroom

poor breakfast, poor dirty surroundings near the hotel, difficult access to downtown

It is great that you can make a complete dark in the room. The staff was friendly and helpful

Sound isolation of the room. You can hear everything from outside, and the reception right next to the room.Staff talking loud on the phone, on the speaker, was making it hard for us to fall asleep in the afternoon after traveling all night.

Own space for a good price All very clean Good air conditioner Good bathrooms

It was a little out of the way in location but still close enough to walk

Bad

I was never in Palermo and never in the hotel. The Booking system offered the hotel I supposed by mistake ( I was asking for another town and the same hotel name), and while I was in a hurry, I noticed the mistake first later. While the first person in the hotel wanted to help me, the second one sent me to deal with my problem with Booking.com, which was not reachable by phone. So, I paid the total price and never was there. I need to start using another reservation system and not anymore Booking.com. Not enabling phone contact to the customers that need help is, for me, very unprofessional.

Breakfast was good. Shower was good. Overall between good and excellent.

It is a little out of the way - about a 15 minute stroll to the main streets.

Great hotel however location very poor. No restaurants or bars nearby and felt like I was in a housing area.

Location. A long walk to get to the city.

Very nice and clean hotel, with a beautiful garden. You can see that the staff is taking care of it. Spacious bathroom. Breakfast is served outside in the terrace - it was great. Only cold things for the breakfast, but fresh and tasty. Shampoo and soap in the bathroom.

Maybe not enough soundproofing - other guests arrived at night and it waked us up.

I reccomend this hotel. Location is close to train station Palazzo R- Orleans, you can go to airport by train. The room is comfortable and clean every day. There is Air- condition. Breakfast is very good. The staff is very nice. Salvo is very kind and helpful, and he speaks English very well. Thanks a lot!

Excellent location. Public transport on your doorstep. Historic sites and buildings all within walking distance.