Albergo Athenaeum

Pros +

• The room was clean and spacious, with a nice spacious balcony. Location was good and so grateful to have parking at the property.

Cons -

• Very outdated property. No hot water. Water leaking from under the shower tray. At least they changed the room
• When we arrived at the main entrance to check in the door was locked and stood outside for sometime in the cold, even though there were two staff members at the front desk and not even an apology for making us wait (even knocked on the door to get their attention and no reaction). The parking at the property was great and underground (secured) but we werent informed at the check in counter that there was no lift that went to the basement, so we had to carry all our luggage (4 suitcases) upstairs to reception. We were lucky to come across a super helpful and welcoming domestic worker that assisted with the last trip of luggage even though it wasnt his job-super grateful for him. On the day of check out we stood 5mins on a steep incline hill waiting to exit the underground parking (we rang the exit bell multiple times and we even tried to enter back into the building from the basement to try and inform reception that we would like to exit the facility but that door was locked too-so we were trapped) until a guy on a motorbike came and let us out. Receptionists for the evening when we checked in wasnt friendly at all and the receptionist for morning shift was a bit missing in action