Hotel Principe Di Villafranca

The location was good and staff was very helpful before and during my trip.Breakfast was excellent with good variety & staff

Temperature was a little warm so I slept with window open

The gathering room (pictured above), small bar and breakfast area were delightful. Breakfast was very good, lots of variety, nice staff. Monica at the front desk was really helpful, making dinner reservations, etc.

At first glance, it was unimpressive, the room was smallish, overlooking what I thought was an alley with a car wash ( noisy early in the morning). It was a main street. Once we got used to it, it was easier to get around.

The hotel was very clean, room was comfortable and felt very safe. The breakfast room was lovely.

The night we got there the receptionist was unhelpful, the breakfast staff did not offer hot drink refills, coffee was not good and the staff disappeared into the kitchen and hardly came out. we asked for milk for our room to make a hot drink and was told there was none and the coffee and tea in the room was never replenished.

Unfortunately, we were very disappointed with our experience. Just one week before our trip, Hotel Principe di Villafranca informed us that they were relocating us to a different hotel due to “logistical reasons.” The replacement hotel was in a completely different neighborhood and had a very different atmosphere - it felt outdated and catered mainly to tour groups, which was not what we had booked or would even consider to book. We found this last-minute change by Villafranca to be poor hospitality because it didn’t give us any time to react and we had to settle for where they put us.

Staff. Arts on the walls. Breakfast. Relaxed atmosphere. Parking.

There is no music in lobby.

Comfortable lounge with books. Breakfast well organized. Staff very professional.

A little way from centre in an area with little to do.

A well located hotel with very friendly staff members and modern and clean rooms. The bathrooms and beds are confortable but the breakfast is rather basic in terms of ingredients and buffet options. Super nice people working in housekeeping, always smiling! We booked it because of the interesting rates (CHF 250.- per single room for three nights in June) and would return anytime again.

No electricity plugs next to the bed.

Very confortable beds, Nice area, very nice hôtel in general

Unpleasant smell in the bathroom

a comfortable hotel and the properassistance provided by the reception staff especiallyby Mrs.Monica in helping us find a trip to Erice and SegestaAll staff were of a partivular kind and educated bejavior.

Very comfortable bed, nicely furnished and decorated hotel. Top quality bathroom products. Very central to many restaurants and bars. A lovely stay

Excellent location close to all restaurants and points of interest in Palermo and the center of the city. The hotel was clean and the room was a bit small, but not cramped. Continental breakfast every morning. Love the sitting room where a cocktail or beer could be enjoyed among our group before going to our rooms. Very attentive staff. Secure parking available on the property, so no need to move the rental car. Quiet street.

We all were very happy with the property.

The common spaces, which we only discovered late on the day we arrived, are very attractive. We would have enjoyed spending time in this gracious area. The breakfast offerings are varied and good.

Our room was quite oddly laid out, with an empty 'hallway' between the bedroom and the bathroom. Our window looked into a gloomy, cluttered back area.

Spacious room in a quiet part of town. Overall met expectations for the price and amenities. Good breakfast and very friendly staff.

Do not disturb sign doesn't seem to stay on when the room is not occupied and no "do not distribute" door sign available in the room. Not helpful if you just want to be left alone for a day.

The hotel is nice in terms of facilities and is well located, the dining room and common áreas are well mantained. The cleaning ladies were also very nice and friendly.The double rooms seemed nice.

The single rooms are not up to the standard of a 4 Star hotel, it feel like I was in a prívate dorm in a Hostel or in a much cheaper hotel, since it was not very well mantained.My first room did not have any wifi signal and there was a huge ventilation duct on top of it, I complained but they werent very helpful, the next day I asked to switch (since they did not offer it), I got moved to a room that faced a kindergarden (clearly very noisy), but at least it had internet signal, this room was more rundown, dirty walls and things like that. The staff seemed annoyed at me "complaining".I would not stay again, specially in a single room.

Great room with outdoor balconyVery comfortable bed and pillowsGood location to the bus station

Loved it all

The location is very good, the hotel has parking place , very important for tourists. The staff is very friendly

The towels and cleaning

locationroom was comfortable most staff were helpful

when we arrived for breakfast this morning, many tables had not been cleared and many items were missing from the breakfast choices. it seems that there are not enough staff. it was known that a large group required breakfast that morning and staff had not prepared for this. tea was asked for and arrived about 15 minutes later, the same thing happened when a second cup of coffee was ordered.

Clean hotel with business standard. Good meeting rooms.

I was there twice within the span of a few days. Nonetheless late checkout was not possible on either occasion, not even the day that we had the meeting room rented. This is awkward, as I had to check out while still remaining in the hotel, and then not being able to change after the meeting. Most chain business hotels grant late check outs, so next time I will probably look for one of those

All the reception staff were informed, charming and helpful.

Lack of internet in room, but freely available in the rest of the hotel. The reception staff offered me another room on day 3 but I was happy to stay in the room that I was already occupying.

comfortable bed. good bed linen. quiet. decent breakfast.

€20 euros for car parking overnight, instead of the €15 advertised. reception staff not very helpful .