Hotel Umag Plava Laguna

Staff is really kind! They were exceptional hosts, even though there was a lot of people for race day.

Toilet paper, you could see through it?

very good breakfast, choice for everybody, comfortable room, clean, close to sea, to begining of reviera from bith sides, 2 km from center, 2 km to other part of resort, beautiful nature, friendly people working there…

all was ok

Bad was terrible and very noisy. It is claimed to the receptionist but no success

Rooms furniture, smell from the restaurant in the room, water noise from toilet.

Great location, perfect for families. Nice beaches, and options around. As the wather was tricky, the indoor pool and spa was in good use. Clean pools! For half board, it has basically all you need. We had one the nicest suites, with huge balconieS! As it had a seperate living room, we could enjoy some time off, while our son was sleeping in the other room. Wiev from the room was also on spot. Modern hall, bar, and great sunbeds, umbreallas, outside facilities for all family members. We had some request toward reception, and we always get what we asked for immediately, that is more of a 5* experience! Also, the mattress in the bed was superb.

The dinner could have been a bit more special. First night the variety was good, but then we were missing some spice and salt. (Orange juice is not good..but this can be said about most of the other 3*/4* hotel restaurants. Big groups of retired people (due to low season, all wanted to eat at 6:30, but okay). Restaurant is huge actually.. I understood that the animation was off from midseptember, but it would have been nice if the kids playroom can be used during the day. (Picture on booking is misleading. On that note, hotel does not advertise this room on the webpage)Otherwise all good ? thank you

Location was excellent.Beautiful hotel, clean, facilities are great.Beautiful ocean view.Entertainment for kids and kids pools.

The pool temperature was a bit too cold to stay in for long, would've been nicer a few degrees warmer.The buffet restaurant could offer more variety.

Free loungers and towels on the beach. Restaurant - a lot of choice for breakfast and dinner, taste good. Cleaning - every day new towels. Evening program in the hotel

Room 106. AC was unable to keep up with the heat. Outside, right beneath the window is supply entrance, so from 5:50 am, no sleep. Worst part, paper thin doors to adjacent room (nr107). In the late evening, we could clearly hear every bodily fluid in our neighbor, older lady. So could she. We WHISPERED. To no avail. After 2 nights and a lot of polite complains, receptionist (that said repeatedly that the hotel is full) finally found a room. Door failed to open with card repeatedly in both rooms. One evening a roof square tile fell down in the room, heavy with AC water condensate.

Overall, it was a great experience. The location is superb, as the hotel is located on the coast. It was nice that there is a beach related to the hotel, so you can grab the sunbed for free.The nearby water park from the hotel was great as well, and our kid enjoyed the attractions and animations there.The staff was super nice and helpful, answering any questions and resolving issues.The rooms and the building are not new, but overall, the facilities worked without any issues.The food was good, with a wide variety of choices for food and drinks.We enjoyed our stay and had a great vacation in this hotel.

The room key cards had some issues, such as not always opening the doors, but the reception replaced them, and it became better.It's a little pity that the indoor pool in the sauna area is closed in summer.

Very good infrastructure for kids, water playground , pools, great stuff, very clean

Dinner can be improved

The location, the beaches and the pool were great!

Family oriented

Parking place ia too far. We had to carry bags in hand on foot from parking area to hotel's floor.

Location and the rooms and nice view.

The aircondition didnt work properly. And people were cheating at the kids pool and some parents threw their kids over the fence to cheat the queue in the morning. And ofc the classic hotel in Croatia with people claiming sun beds with towels..

Location, free parking, lobby design

Evening concert on Friday night, all rooms with sea view have no comfort, too loud.

If you like staying in a hotel that is near the beach and if you like having every possible facilities nearby - this is a hotel for you. Staff is super neat and helpful (special thanks to Marko from reception and the barkeeper-lady Mirta)!Location - 5/5Cleanliness - 5/5Staff kindness and helpfulness - 6!/5Breakfast - 5/5Room - 4/5

Considering the location and the price of the hotel complex, one would expect to recieve a top-notch food. However, although the food selection at diner was big, the problem was that the food quality was a "student-home cafeteria" level at best.Fish soup was a beef soup with a few piece of white fish cooked inside.Lasagna was dry and tasteless.3 "different" sauces tasted the same.Fish was dry.All in all - would recommend to guests not to have high expectations for dinner.Dinner - 2/5

Rooms are comfortable. Food is OK there is enough choice of meals for a 7 day holidays. Beaches are fine. There are many events for childrens. The stuff is friendly.

Very nice place with plenty activities

Access to the beach, SPA, restaurant

Clean and tidy rooms, great location, helpful, friendly and kind staff :)

No electric kettle (or coffee/tea maker) in the hotel room

Sauna and wellness was great. Food was diverse and tasteful.

Pools had cold water. Nobody was swimming.

The location and the food were excellent. The stuff was very nice.

There was smell from the kitchen in our room. So we had to move to another room.

Room is clean and tidy. We got extra bed for a child. Food is great. We especially enjoyed walking around with our kid.

Room is a bit cluttered with furniture - armchair is huge and chair is in front of the balcony door so it is not nice to go out. Outdoor furniture was dirty. I didn't like that bed has two matrasses because there is hole between.

Exceptional

I asked for earlier check in but every year its the same , all rooms are clean rigt on 14.