Hotel Benacus

Great place: the room is modern and comes with all amenities – TV, air conditioning, refrigerator, and a wardrobe. Check-in is convenient, and the location is easy to find. There is parking available. The hotel has a swimming pool on the premises. The staff is polite and helpful. Breakfast is excellent. The location is fantastic: the beach is just 200 meters away, the town center only 150 meters, a great café for dinner just 60 meters, and the ferry stop is 400 meters away. Upon check-out, we received a small gift, which was both surprising and delightful. Breakfast is excellent. I recommend this place.

Fantastic location, super clean rooms, comfortable beds, nice bathroom. Nice area to sit outside, walking distance to the center and a little beach

Property was very clean but tired in decor. It was like staying in a 70s style hotel. Location is great and staff were happy to accomodate

Property was a bit old and needed and upgrade.

Fabulous location near to the lake and centre. Wonderful friendly staff. Great breakfast on the terrace. Lovely pool with attended drinks service!

Rooms a little basic but very comfortable and decent air conditioning

Fantastic breakfast, the selection of fruits is amazing. Hotel located a short footwalk to the lake and center. Spotless clean room.

Room quite small. Ventilation making noise, cannot be switched off.

Super amazing and friendly staff as well as amazing property. Very clean and comfy. Really close to the old town and where all the restaurants and stores are. The breakfast was delicious and had great choices for everyone’s liking

The beds were really uncomfortable. Super hard and left my elderly mother hurt for several days after

Nice position. Congratulations to house keeping excellent service. Breakfast very nice.

Could never find anybody in the bar area. Lack of service at breakfast found ourselves clearing plates from table party of five Pool area needs attention.lounge area needs a little updating

Great location, good breakfast, helpful staff, good parking area, clean, close to restaurant's

The elevator is a bit small

Very good breakfast and excellent location. Easy to park the car, and very serviceminded staff

Our aircondition did not work, it was 27 degrees celcius during night, made it hard to sleep well. The shower did not work well, and the power sockets were few and not well functioning.

Staff very helpful, good location, clean

i was happy

We werre upgraded to a room with a balcony which was very nice. Breakfast was very good. The staff were excellent and very helpful.The location is very close to Lake Garda

The location is perfect. Right on the lake close to all ships and bars.

The room was soo small, but it was fine for us for one night. The lady on reception was so nice and helpful, Lucilla.

location

the accommodation did not match the price. The room for €230 was as big as a car garage and that included the bathroom. An absolute tragedy. In order for the hotel to achieve 3*, it crammed everything into a small space where there is no possibility to spend time.

location and breakfast and a comfortable bed

the bathroom smelled on arrival but was attended to and was ok after that. No tea and coffee facilities in the room nor an ironing board but perhaps that is the norm? cost at £150 per night seemed high but again perhaps that is the going rate?

friendly and helpful staff. good breakfast area outside. nice pool. close to everything

lack of tea making in room. air condition noisy.

Hopefully we will get back again

Very central. Clean and very friendly staff

The location of the hotel was fine. One minute walk to the center of Lasize.

A little context; we paid 185 (!) euros per night for this room.The biggest problem was that the water pressure in our bathroom was very low. We could not take a descent shower, especially not at around 19:00 PM. Besides, sometimes we needed to flush the toilet 4 to 5 times.. When we addressed this problem to the owner of the hotel, she told us that we could take the general (old) shower near the pool.. not really a nice answer for 185 euros per night. Besides, she said that there was no problem at all (via her standards).Second, we booked a room for three persons. In reality, our room was almost to small for two persons. There was no place to sit for the two of us and we also didn't had a balcony, which made our room even smaller. The whole room was old and needed a lot of replacements and restorations. This was besides the total appearance of the hotel. From the furniture near the reception to the outside of the building. We had one wall outlet next to our bed to charge our mobile phones. This one was only so old that our power plug felt a lot of times our of the wall outlet. It was struggling every day to charge our mobile devices.About the hygiene, the room was cleaned every day. The problem was that the room was not cleaned properly and the room was not 'fresh'. From the floor till the sheets of our bed. Besides, the new towels smelled also not good.The swimming pool was unfortunately also not what we expected. It is a big pool that you put in your garden during the summer, surrounded with wooden scaffolding. Not a pool that you expect in a hotel like this.To summarize, the hotel is not what we expected. The price/quality is far from good. The hotel has three stars but is far from a nice, descent, fresh hotel. The whole hotel was old and needed a lot of refreshments. They didn't helped us in a nice way with the water pressure, add our experience with the room, the swimming pool and the hygiene makes this an one time experience for...

Internet and air conditioning work well, good hot shower. Good location a block from the action.

Ceiling fan was covered in dust.

Location and amenities

Small room

Excellent breakfast on the go, we left 0600 am