Lumen

Nice, neat, clean room. Lovely space to stay with a nice balcony. Breakfast was very nice as well.

During our stay there were other guests that were very loud during the evening until late at night. They were running up and down the hallways, yelling, and slamming doors and the staff did nothing to stop it. Was irritated the staff allowed it to go on.

We stayed in a spacious family room under the roof with a beautiful view of the mountains. The town itself is lovely and peaceful.What truly stood out was the friendliness of the staff during breakfast. Their warmth and hospitality made a big difference and are the main reason for my still high rating. The breakfast was exceptional, with a wide and pleasant selection—far above what we expected and very appreciated.The price is quite reasonable for the area, considering the room size and location. Private parking is a big plus.

Window had no shade, so we were woken up early by the sunlight. The bathroom lacked a shower curtain, which made showers uncomfortable and led to water spilling on the floor. Towels were worn and were not changed during our stay. Additionally, the room had no kettle, fridge, or microwave—there was no way to make tea or coffee, especially inconvenient when the bar was closed.

Lumen is a nice middle-sized hotel with big parking. Breakfasts are really good, staf is nice, calm and attentive. It was comfortable to travel by car to San Piligrino and Civetta ski regions, as well as making Sella Ronda and Grande Guerra.

Great hosts and very helpful workers, clean rooms and good service. good breakfast

It was a little far away from the town center.

Honey for breakfast

Very uncomfortable (and also short and I’m only 173cm) bed, skewed 7 degrees!)Zero facilities, near zero amenities/equipment (just a hair dryer, toilet paper and micro size safe, however no kettle, no shower gel, no fridge)Restaurant not open for dinnerMediocre breakfastImpossible to regulate heater in the roomRoom floor dirtyNearly impossible to find/book a place to have dinner in the area other than a disgusting Serbian pseudo pizza - but to be fair, that’s not a fault of the property.

Good location. Skibus stop 300-400m away. Using car also no issues,huge parking in the hotel, free parking near ski lift.Great staff, helped with each and every question.Great value for money.

Very nice staff . Room are clean and breakfast is very good

Mandatory booking before 18.30 for the restaurant is not convenient… but there is good restaurants nearby

Very friendly and loving people at the reception and in the restaurant! Thank you for answering all our questions and being so friendly. We enjoyed our stay, Room(double room) that we stayed in was very spacious and comfortable..room cleaning was perfect!! All clean and tidy! It was better than in some much more luxury hotels. Thank you for this!!The terrace was big with lovely views. The food was epic!! We had a problem eating all those 3 plates because the portions were huge. Food, staff, room, big car park at the back, and location 10++ Thank you again, and keep the standard high.

My stay at the hotel was pleasant. The highlight was the exceptionally nice and welcoming staff, who made me feel at home from the moment I arrived. The rooms were comfortable and clean, contributing to an overall enjoyable experience.

The exterior of the hotel could be maintained better.

calm neighbourhoodnice receptionist

monotone breakfastawfully narrow bad, it is not suitable for adultsthere was no curtain in the bathroom this way the whole bathroom got wet after showing

Nice and big apartament for family, very clean place and firendly personel.

The breakfast was great - different options, English breakfast, biscuits, salami, eggs ...... Everything was delicious.

Dinner although optional could be better / no pizza and spaghetti which will be better for families with children/. However, they offered traditional dishes, and it was good to try them.

Spacy room size, good quality matraces, excellent breakfast and dinner. Friendly staff. A lot of parking place in front of the hotel.

breakfest and dinner was really great and sufficient.... great ratio of price and volume... hotel is well accommodated

the service of food and dinner was very very arogant to us... we do not speak Italian and we could see that we were not very welcome for the food service... it as shame because the people on the receptions were very polite, but we were really very disappointed by the approach from the food service... without the services it's 9* experience

the hotel is located in picturesque location, staff is really friendly and helpful, and special care has been taken for people with disabilities.

Very nice breakfast but not really Gluten free options. Staff very friendly Nice view of mountainsComfortable bed but we found the pillows too hard, and there was only one soft one in the cupboard.

There is really no sound proofing from the corridor. We were there at a quiet time of year so it wasn't too much of a problem, but if you were there in peak season I imagine it would be tough if you were a light sleeper.

Iulia, at the reception, was kind and helpful and gave me a lot of information about the area and what to do. I had the room 212 (designed for disable people) with beautiful mountain views (as you can see in the zoom photos)! Good buffet breakfast included. Very good value for money!

The service was excellent, food was great, rooms were clean and well heated

First impression of the rooms. They were somehow cold. We had two conected rooms and one bathroom. We thought that we will have two bathrooms.

great location. Super friendly staff. Helpful

All good. great location and price.

Breakfast was always delicious, staff very friendly and helpful! Cleanliness at a high level, convenient parking space. We had a nice stay there and recommend this place.