Hotel Caselle

The staff called a taxi for me for the next morning.

worst hotel of my 4 months in Europe, staying at hotels averaging 100¿. Cheap dump for 250¿ due to trade show & booked last minute. not in city center, shower didn't drain so water all over bathroom and out to bedroom which only had 3 cots nothing else.

Nothing. Expensive. Photos are quite good. Hotel no.

Tobacco’s smell. Towels are a joke.No English speaker. Even no native speaker.

Proximity to the train station and restaurant

Bathroom cleaning and very thin bath towels

Help us book a taxi for the next day in advance.

The room is too small, the toilet is also very small, and the sanitation was not cleaned well when we went to the hotel, and the price was very expensive. The random check-in that night was 275 Euros cheaper than our online reservation in advance. The door lock is broken, which is a great safety hazard and the sound insulation effect is extremely poor. The toilet keeps leaking after flushing, it's a Halloween experience.

terrible.

Everything, the property was not as advertised, run down, very expensive for the quality, the towels were like bed sheets. the room was small and cold and the beds were smaller than we asked for. my colleague said the room looked like a prison cell, and I would agree. the receptionist speaks no English and looked at us as if we were stupid for not speaking Italian, German or Chinese. not a good stay, would never go back again.

cool location. a little hilly but you are in the Tuscan Mountains. pretty views. great accommodations and the nicest hosts.

Disappointing

It is not well connected with the train station as I expected , becuse it is located after a roundabout in a desolated land, so it is quite dangerous to reach by walking. Further there is no bus station nearby or shuttle service available.

Check in was fast and without any problems. Personal was kind even in late evening. Room was good for overnight stay. Beds were comfortable

Room looked very different from the photos what are on the profile and it could be better cleaned. Breakfast was basic - croissants, muffins and other long-life sweets.

Very poor

Bad towels, looks like people were smoking in the room before.

It was very dissapointing but better than sleeping on the streets.

It was unwelcoming, and WAY overpriced.

old furniture

place and outside area

It was worth price and location.Train station was only 5 minutes walk away.

Great hosts

Pleasant

Exceptional

Very poor

Bad

Bad

only if everything else is booked

Disappointing