Aspen Alpine Lifestyle Hotel

The spa

The flies

The scenery was beautiful as it was Switzerland.

The staff were not really friendly. They had no elevator so we had to bring up our luggage up 4 flights of stairs and down flights of stairs. They did not help us at all.

Property itself and location are amazing

Staff members. The waitress in restaurant was extremely rude and aggressive. We had to cancel second night because we did not feel safe there because of experience we had in the restaurant in the hotel. The property is small and there is not a lot of stuff worked that day. I addressed our concerns with chef of the restaurant and manager of the hotel but I did not feel like they took it serious. So I would simply not recommend to stay there.

The size of the apartment

The staff were not supportive at all, I had this situation where my car keys dropped off in the elevator by mistake I contacted them two many times and unfortunately they keep saying they still working in solve this issue but the lied to me I was waiting with my kids and my wife for 7 hours, and the one who solve this issue from a person from the guests of the hotel saw us stuck, and he helped us brought some one from elevator company and he solved this issue after seven hours of waiting out said of our apartments

Restaurant, wellness area, not being in the center of Grindelwald but more on the mountain

Smokers on balcony and terrace was bad, had to open and close the window/door even in the middle of the night. Talking outside at 3am woke us up

The room and view were great.

I had planned on checking into the hotel and staying here without leaving for a day but after checking in I found out the hotel restaurant was closed so I had to go into town to eat, which I didn't want to do. I am not sure why the restaurant was closed but it would have been nice to know before I made reservations. I would have chosen another location.

Location, breakfast, view, staff

Nothing at all.

The staff was very cold and mean. The room had a very strong odor, bedsheets and floor also seem dirty. Don't be surprise to be sleeping with lots of bugs. It felt more like a 2 stars hotel with a 5 stars price.

nice view from the terrace, excellent food, nice spa with a beautifull view from the outdoor pool

a little bit far from where the cables cars start

It was an amazing experience and it not the first time for me in the hotel and every time it surprised me with the facilities well prepared. The staff in reception was perfect And i will not forget the resturant staff specifically (Bedru) he is very welcoming , so thank you all. And till see you next time.

Aspen Alpine Lifestyle Hotel in Grindelwald offers cozy rooms with breathtaking views. The air conditioning is a rare and welcome feature. A smart TV with Netflix/YouTube would enhance the stay. Bigger rooms than most in GrindlewaldBig thanks to the friendly staff for their warm hospitality and the delicious breakfast each morning. Especially Salbo for his energetic personality and hospitality

They could use a bidet or a portable bidet as it is more common now

Everything is good comfortable and clean and also breakfast is good but there is no shataf in bathroom .

This is my third time staying at this hotel because it offers a lot of relaxation and peace, which is exactly what I need. The views are beautiful, and the food is really tasty. The chef always does an amazing job and prepares our meals with love. All the staff are very friendly and helpful. It’s the best place to relax and enjoy a vacation

I wish I could enjoy breakfast in an open space with fresh air

Excellent and nice staff

The dinner was really a chock almost2 hours to get food!!!the food itself was good but we already were ready to leave! The waiter apologized for a lot!

Nice view and location, they have nice spa and outdoor pool

The location is quite good, with car it’s very easy to move around, if no car there are buses, trains et cetera

Not much activities and facilities for children. Maybe a little play area, swimming pool, activities room for children would’ve been great

The location and the staff

There is no elevator on the building and my room was in the fourth floor also if you need to order from the restaurant you have to pay 20 Swiss francs

Wonderful place in the mountains. View is amazing, food good.

The restaurant was closed on one day of our three days stay.

The staff at the reception are amazing. Extremely friendly and welcoming. Same goes for the person who helped us with our baggage.

The restaurant staff were quite unpleasant and unprofessional. Many nearby dining options were either unwelcoming or closed by sundown, which often left us with no choice but to dine at the hotel. The food at the hotel's restaurant was average at best, and the staff were highly inflexible with the menu and meal accommodations.

Excellent place very friendly staff and very honest absolutely recommended also very good food and restaurant staff were very friendly and nice