Parkhotel Schoenegg

Great location to many shops and restaurants. Truly the staff in the dining room were excellent, and we all enjoyed the breakfast each morning. Thank you Parkhotel Schoenegg!

The view was really wonderful from the bedroom to the mountains and the balcony to the mountains. It was also really nice to sit in the chair and read and be able to look up to the mountain view. We appreciated the recommendations for the activities and the ability to buy tickets at the hotel. The breakfast was also very good and thank you for having gluten free bread available upon request.

We did not like the glass window from the bathroom through to the bedroom. We realize that some people do like the mountain view while showering, etc.; however, it would be nice for those who prefer more privacy to have the option to put down a drape (even on the bedroom side so you don't have to deal with water issues). Also, in the room we had with 3 beds, it would have been nice to have a chair or two as well, so that you could sit on something other than the bed if you would like to. Thank you.

Beautiful rooms and location. Friendly and helpful staff.

Beautiful room and balcony. Would be nice to have hooks in the bathroom (chalet) for clothes and hair conditioner in the shower.

We booked a last minute trip to Switzerland and decided to stay in Grindelwald for four nights. We found the hotel on booking.com and luckily there was availability. Our party had two adults and a 5 year old and the room we booked had an extra bed, lots of space and a beautiful view from only room the 4th floor.All of the staff we encountered were very hospitable and professional. From the moment we checked in, we were shown to our room by the friendly Mariella who later stopped by to offer us a little home made welcome treat. Patricia at the front desk was also lovely. Our room was tidied up daily which was appreciated and the facilities of the property were excellent. The swimming pool area was wonderful and the game room downstairs was well used.The restaurant was nice and the service we had daily by Manuel and Alen and the rest of the crew was excellent.Upon check out we were driven to the train station by Toze. We realized we had left something in the car and he returned to bring it to us which we were extremely grateful for.

We enjoyed all aspects of our stay

The hotel is very well located in Grindelwald, near the cable car to First and the bus station. The staff were very nice and the room was good, we had an amazing view of the mountains. The breakfast was very good too. Overall, it was a very good experience.

Location is right where you want to be with everything within a short walk - downtown, train station, bus stop steps away, even the gondola to Grindelwald First is right around the corner. The property has a little climb from the main street, but that gives you excellent views from the balcony. Outstanding breakfast.

Bigger room, bigger bed, but we made do just fine.

We had to cut off our stay.we stayed for one night while we were supposed to stay for 3 nights. The hotel reception refu

The room was not clean there was lots of different types of insects , flies, mosquitoes etc.

The location, breakfast, and staff were great. We could walk to many restaurants and shops.

There was no air conditioning in the hotel. We were there at the end of June, and it was very warm. The rooms were only cooled by opening the windows.

The hotel was nice. I liked the outside patio and flowers. The rooms were nicely decorated. The pool was nice too. The breakfast was delicious. Staff were very helpful.

No a/c. We were in room 480 on top floor and it was so very hot. The staff did deliver a fan but it didn’t help much. We opened windows but occasional bugs would get in. Don’t go in hot months unless you are okay with no a/c.

The pool and spa are a cut above the average for this standard of hotel. The pool is quite large and the whirlpool and sauna are excellent.The set-menus at dinner are well prepared and enjoyable, and the portions are generous. The staff were very friendly and supplied our daughter with more when needed, and also with great desserts. The hotel is close to the railway station, the First-Bahn and very close to a ski-bus stop, so it is easy to get to the lifts.

Location, quality and excellence of staff. Facilities and breakfast all top banana - this should be a 5 star hotel designation

Absolutely nothing

Since arrival, I've been greeted by the most friendly, helpful and great staff. Both at the reception and at their restaurant. The room and all of the facilities were super clean, very modern, spacious and comfortable. The location is very central (ca. 10m by walking from the station), yet not loud/crowded/busy. It's calm and pretty. Their wellness/pool area was great, it was clean and relaxing. The food at their restaurant surprised me positively - it was very delicious and they had great cuisine. Everything went super smoothly, and I can recommend the hotel to everyone!

I couldn't think of anything I'd have improved, really.

Fantastic value. Perfect location to First. Charming decor. Very spacious lounge, dining areas and enormous pool. Amazing staff.

Great location in the center with superb views.Super nice stuff - I mean everyone very helpful and nice.

Hotel is central to town, with easy access. Great breakfast. Room was very clean and plenty big, with a nice balcony overlooking the town and the mountains.

European “twin” rooms are an adjustment after staying in “king” rooms in US.

Welcoming staff, comfortable bed, beautiful view, central location

Breakfast choices were limited and staff working breakfast quite rude about you coming to breast at 9.30am when it finished at 10am. They pack up promptly at this time, not even able to make a cup of tea at 10.01am. We had a hybrid car that we wanted to charge, not able to do this. They had the charging stations but not working. Staff did try to fix this for us but unfortunately not able to be resolved. Spa facilities nice, clean, however spa not hot. Elevator also broke on our last day, so unfortunately had to carry our bags down from the top level for check out. Wasn’t a huge deal but slight inconvenience.

Love the pool area and the warm water.

One non-German speaking TV channel would have been helpful for my spouse.

Excellent hotel, location, staff, room

Breakfast spread needs to increase bit more

Location was amazing for first, view was good too. Breakfast was decent. I liked the feel of the room, very homely and cosy.

I think the plugs could have been located at more accessible spots. I think you should mention (put a card i. the room or something) that toothbrushes are provided (some people might assume you do not give toothbrushes as the room did not have them.)

Great location, 1 min walk to gondola station to Grindelwald-First.Superb breakfastVery supportive staff. We needed to change rooms and the request was accomondated in a timely fashion

No cribs or Pack N play for toddlers