Hôtel Restaurant Cave Bel-Air

People (personal), location, and breakfast was really nice. Small room for 1 which was enough, just separated bathroom on the next door in the corridor. The corner room had no internet which was the main minus especially if you need to work.. By 15 min walk you can find a nice 100 year old cave to go inside the past. :)

Beautiful location next to the lake and overlooking vineyards to the side. Restaurant served very good food and staff very friendly. Room was large and comfortable and clean. Would stay again for sure as it is very good value.

To be picky another choice of beer would have been great.

Very good

Parking although very close has to be paid at a meter, for a max 3 hour period between 8 and 18.00 h. This can make it a little tricky but no great problem

Wonderful lakeside hotel with outstanding staff and food

Great location. The view from the room was great. The rooms were clean and comfortable. The breakfast was ok.

Noise. There was loud music playing at the outer restaurant until about 2.30 am and some very loud persons who obviously did not care about other persons sleep and comfort.

Not much good to say about this place except it’s located in a nice area

I got one of the junior rooms on the second floor. It had been 36 degrees Celsius. There was one small window with no ventilation. I managed to find someone one of the managers, even though I arrived on the Thursday when the reception was closed, and asked him for a fan . I was told he did not have any. I asked him to find out if he could get one, hard to believe a hotel like this in Switzerland did not have a fan, he actually started to tell me off and belittled me because I wanted a fan. Every other hotel I had stayed at, either had a fan or air conditioning. The room was like a sauna, I asked him to change rooms, he told me the hotel was full again, yet just two cars in the parking lot. This truly was the worst place ever. On top of being belittled by the hotel manager. He actually told me to be cool. This guy was a joke. You should take this hotel off your listings

Kindly and friendly staff to care about customer.good cafeteria at lake side all day

in summer hot season it was difficult to sleep without air conditioning.we need the fridge to have fresh drink in the night time.

The lake-side location, the garden terraces, the room size, and the comfort of the bed & bedding were all excellent. We were over the moon that there was a large fan in our room during the heatwave days of July. The staff was pleasant, kind and accommodating. The breakfast coffee was superb, the best I've had in my many visits to Switzerland.

The breakfast was on the meager side compared to other stays we've had. The main restaurant was nothing special either. Although it was nice to be in a place with many locals, their Friday night karaoke at the lake side grill was very loud and went until midnight...Hard to have one's peace...probably best if one is the type to join in!

Breakfast was good and the staff very efficient and friendly

The heating system. HArd to set properly. I never managed.

nice,clean,friendly staff,cool location and great restaurant:)

kind of chaos with check in, because there was not receptionist,but after little waiting I have got my room.

clean and quiet room.

Breakfast was pathetic, no protein at first, only sweets, not even any butter offered with the bread. I did ask for some, i got very small pieces of ham and cheese.i had not realized that the bathroom wasn't in the room but separate, not very practical.

Lovely rural setting, very picturesque and warm receptive staff too. Would certainly stay again. And in fact thinking of my next visit to Switzerland already!

Only area where perhaps there could be improvement is to provide a warm option for breakfast, even if we have to pay a little extra for it, I would be prepared to do that.

People were friendly and well organised, the service was great and food was very good. On the shores of the lake and beautiful location

The bathroom was next to the bedroom, although it was private and not shared it was not directly connected to the bedroom so you had to leave one room to get to the other, which was ok but maybe with a bit more design they could incorporate the bathroom and bedroom together, but then I presume the price would need to reflect that, overall wasn't too bad

Nice place located on the murten lake with restaurant and a bar.

Hotel send me massage through Booking.com in French when I asked to send me in English there was no response (3 times)…???

Location is nice, next to the lake

Make sure you don't need the manager as he is very rude.Be aware that even if you mark "pay at property" they charge your card in the morning of arrival.Bad check in service (keys were going to be in a box, they were not, staff saw me run from front to back of the hotel, nobody helped?!)Room has a funny smellOld bathroom, door of bathroom does not close

Very nicely located Hotel directly on the shore of The lake. Room was small but cozy, and a good pricing. Awesome quality of the food in the restaurant

Very nice view of the lake. Nice breakfast buffet. Clean. Parking free.

Location beautiful...food very fresh

Good full continental breakfast.

Very good