SH Suite Palace

Disappointing

I noticed a hygiene issue in the bathroom of my room, there was a rather large area of mold on the wall.Additionally, the internet connection in the room was quite weak.

very nice room and bathroom...location great

a little bit price just because there other hotel in which you have to check in/out and have a breakfast have the similar price...so if there is no reception in this hotel price has to be lower

Location, price and cleanliness.

Nothing. It was all great.

The room was in great shape and lovely . You had to check into their sister hotel around the corner

The phone to the reception didn’t work and no WiFi instructions in the room. I subsequently discovered them on the walls outside in the corridor.Didn’t like the pillows . Too soft

Not taken

It was neither an apartment nor a hotel. Bathroom was for disabled guests and the bathroom door would not close properly. Room was a bedroom and not a suite with extra space and facilities.

The staff were extremely helpful Room was comfortable and location superb

Our original room had a strange smell but the staff explained it was an issue they had no control over and they moved us to a different room which was fine

Fantastic location, wonderful staff, nicely decorated

A/C was flighty- it was very hot while we were there and the turning on/off of the A/C was annoying. After a call to the desk, they did something remotely & it stayed on consistently after that. The coffee pods were not replaced after the first day.

The hotel is centrally located to many attractions. The room is clean and spacious with a few nice touches like 2 free water bottles and several coffee pods. In addition, the breakfast is very good with a wide variety.

NA

Large room, comfortable modern decor, quiet, great location.

I was happy with everything.

Very comfy bed, nice decor of the room and hotel in general. Amazing location.

Please try to follow my logic here:Let's assume that you stay for just one night. Your room would be provided with 2 small bottles of drinking water and 4 coffee capsules (since the room features a nice Nesspreso machine), right?Then why is it that if you stay longer than just one night (our case and most cases I assume), you're provided the above mentioned items just on the first day and they are not replenished afterwards. Am I the only one that thinks it shouldn't be like this and water and coffee pods should be provided on a daily basis?

Great location, very quite street, pretty and clean.

Don't bother about the breakfast.

location was good, helpful staff.

show on the top floor didn't seem to get enough pressure

location was good, helpful staff.

show on the top floor didn't seem to get enough pressure

Spacious room, friendly staff, great location!

The building is not part of the actual hotel, it is a 2 min walk to the hotel buildingThey allowed a late check-out that was 12pm, otherwise we had to pay extra for an additional 2 hours

Perfect location

The Wifi was very bad in room nr 302. I mentioned the first day, but they could not fix it. Must of the time I had to use 4G data. No compensation. The mattress was quite hard.

Perfect location

The Wifi was very bad in room nr 302. I mentioned the first day, but they could not fix it. Must of the time I had to use 4G data. No compensation. The mattress was quite hard.

nicely decorated, comfy bed, good shower

staff were very slow checking us in - we had to stand there waiting for 30 mins - we had already paid for the room, so could really do with improving thisroom was a little small

Fantastic location in the centre of the old town. Clean and comfortable

Super easy to check in, clean, quiet and perfect location for Valencia old Town. Would definitely come back here next time we're in town!

The location, confortable, very quiet.

wi-fi is nto so good in the room