Hôtel Le Refuge des Sources

Great location, scenic, friendly staff, and very clean.

Nothing!

Good location, very nice breakfast

No air conditioning

The staff/team (Olha and Raquel, in particular) took very good care of us (we were there for 3 nights)

friendly staff, fabulous food...great location

Clean and modern. The staff were very good, particularly Marianne.

We could have used some more towels, particularly hand towels. Also, there was no hair dryer.

The hotel is smarter on the inside than from the outside. We were upgraded to a spacious room with a lovely view and a comfortable sitting area .Breakfast was good, but we were sadly disappointed to find that the restaurant was closed on that evening ( Monday). I don't recall that being mentioned on the website, and after a long day driving we depend upon being able to eat in the hotel. We do not want to drive into town. We therefore had to settle for pizzas in the hotel bar. These were not served very hot and were somewhat disappointing. It rather spoiled our stay.We did enjoy an evening walk from the hotel, and parking was easy

It was very inconvenient to find that the restaurant was closed on the night we stayed.

Clean.

Towels for handwashing would have been nice. Kleenex in the room as well.

Room was good and also very clean. Food in restaurant was very good. The location was stunning

Nothing that we didn’t like

Staff friendly and helpful. Food well cooked and varied. Room clean and spacious.

Further from town than I realised. Not really walkable.

Just remodeled looking really fresh. Rooms are good size and clean.

I had room 116 which is right above the hotel kitchen. It was noisy during all restaurant hours, which is pretty long in France. Also, if I opened the curtains, people can see right inside. So it was either darkness or be seen by everyone on the street and across the street. Simple shutters would have solved this.

it was a very successful stay .. the service was very nice, always smiling and helpful .. everywhere very clean, breakfast delicious .. I highly recommend

Ambiance, pool and garden, food. Spacious and clean. Views from pool.

The view from my room (wall and neighbour's vis a vis balcony and windows, garbage) and hence total lack of privacy. Had to keep curtains pulled and windows closed. A shame considered the location.

Lovely hotel tucked away from it all. Big room , good bathroom . Stayed 1 night on motorcycle trip, several other bikes were there also. Plenty of parking for bikes right outside front door and for cars over road.

Food was a bit limited at dinner. But being picky really. Oh and view from my room was ok,ish with no balcony. But fine for 1 night.

The room had everything you needed. No air conditioning, but it wasn't hot in the room. Big parking. Good breakfast.

well set out hotel,good parking,very clean and well looked after,good bar and staff

no air con it was a very hot day night the breakfast not great poor quality

Very clean, simple room. Eco conscious and Nordic style. Nice swimming pool. We were on a half board basis and this seemed to be good value but see below!

Would have liked coffee facilities in room. They made a conscious decision not to have air con which is commendable. However this meant that we needed the window open at night and early morning deliveries often woke us. Also the smell of cigarette smoke, as people seemed to be regularly putting heads out of their windows to smoke and it drifted into our room through the open window. The restaurant staff were unable to cope with the volume of customers at breakfast and dinner. It was disorganised and often chaotic. Many were stagiares and did not even speak French! There were only 4 options for each course on the menu and as We stayed for 5 nights we had to repeat meals more than once. This limitation to the menu should have been made clear on booking as we would have liked more variety in our food choices. Also it should have been made clear on booking that Demi pension only included 2 of the 3 courses.

We arrived at this hotel not knowing what to expect as we followed the reviews on booking.com. We are so glad we booked our stay at this hotel, in fact, we wish we had booked for longer. We were greeted by Marianne and her team who were super friendly and showed us fantastic hospitality, they continually went out of the way to ensure we had a fantastic stay with them. The hotel has been recently refurbished and they've done a great job. We came to Digne le Bains to ride mountain bikes and this hotel has a storage room out the back to lock up your bikes, a washing station and a few other facilities that really cater for mountain biking. It is in a perfect location for those looking to tackle the local mountain bike trails or EVO bike park. We enjoyed using the pool after a long day riding the bikes, and having a drink in the bar. For dinner we ate in the restaurant. The food was delicious. I couldn't fault it. We ate breakfast several times in the restaurant, whilst not a smorgasbord of a buffet, It was all you needed to get the day started and was delicious. If we come back to Digne le Bains, we'll certainly stay here again.

The only reason I've given this hotel a 9 as an overall score instead of a 10, is because of the bed. When we read the reviews many people commented on how comfortable the beds were, our preference is for a softer bed and we found the beds a little too hard. That being said, we have found most beds on this European holiday to be far firmer than we would ideally like. Apart from our personal bed preference, I couldn't fault the property.

People and food

No air condition, old pool and outside area was run down

Spacious, comfortable clean room, very good food (the dinner was delicious), kind personnel. Recommended.

The room was spacious, clean and very comfortable

The view from the window overlooked some residential buildings which were close to the hotel which meant we had to close the curtains for privacy as there were no voil or net style curtains