The Originals Boutique, Hôtel Ô Gayot, Bagnoles-de-l'Orne

Location

Hotel completely shut had 2 emails welcoming us for 2pm. No staff & locked up til 5pm. Called emergency number - no help.Eventually a kitchen member came out & allowed us in. Much later a waiter said they sent email with access code this was sent around 10am. We left home 4.30am! Also smell of cooking permeated up to bedrooms on 2nd floor most unpleasant. Have stayed here previously and standard has certainly dropped.No smoke alarm evident in room

Location, staff and restaurant were great

The room was quite small but equally had everything we needed.

Location was superb and easy to park nearby. We had a wonderful large room . The evening meal in the restaurant was excellent as was the breakfast.The staff were very friendly and helpful. Great hotel.

Nothing !!?

A delightful small hotel which felt very personable. The decor of the bar and restaurant is really welcoming and well appointed. The restaurant in house is very popular. The hotel was very comfortable and the staff were wonderfully attentive and absolutely lovely!

Not so much a negative, more a consideration…. The bedroom (not all of them) had an opaque glass door into the bathroom which may not suit everyone, it was away from the bed.

The food in the restaurant was very good.

I booked a "superior" room as I had done last year and it was lovely. However, the room my husband and I got was inferior. Worse than a standard room (as my friends had one last year so I know). I complained but was told "every room is different". Huh. The visit I made last year was peppered with annoyances eg my car was towed away from a parking place around the corner from the hotel where I was actually advised to park!). Also we were attending a party and so got back very late but was not given a code (or indeed told we had to have one) so had to shout ourselves back into the hotel, with a guest having to let us in, in the end! I decided to forgive these irritations though as I liked the hotel despite them and wanted to show my husband a traditional French hotel for our wedding anniversary. I was very disappointed with the room (it really was awful: a sort of triangle of a shape so you struggled to get past the bed if on the wrong side, awful shower and ugly decor). Also, last year we were given a lovely cappuccino with our breakfast but when I asked for one this year I was told a very firm "no"! Also, when my husband was asked whether he wanted tea or coffee and he replied "coffee please", the waitress said "yes, it's over there". Actually that was pretty funny and I've gone on too much, sorry. But you did ask!

Beautiful hotel in great location, with an amazing restaurant, can’t recommend it enough. staff were v helpful especially with my limited French

nothing, all very good

great place to stay, friendly staff, beautiful and historic building, very cozy

could’ve been nice to know that breakfast wasn’t included

Tastefully renovated rooms. Great restaurant and super staff.

The breakfast was lovely, the location perfect and the ambiance good. We ate a meal at the attached restaurant one evening and it was superb. Room was very comfortable but make sure you book a superior room, if you can.

On arrival we were advised to park around the corner and not in the square. Our car was subsequently towed away by the police and I had to pay a 140 euro fine to retrieve it. I asked whether the hotel would pay the fine (as it was their fault as they had told us to park there) but was told there was a notice where I parked saying not to park there! I mean....? We're clearly English and that wasn't helpful at all, to put it mildly. Another complaint is that we were not told that we needed a code to get in if we were late arriving at night. We didn't think to ask either so were locked out one night. Had to get another resident to let us in! Les francais, eh? (Eye roll)

nothing!!

the staff were ignorant. wallpaper peeling off the wall. facilities were poor and was made to feel unwelcome

Great location and friendly staff

Superb location, very helpful staff

Excellent breakfast with many delicious thing to choose from. Loved de breakfast room!

Nothing it was ok!

Superb

Pleasant

Exceptional

Comfortable and good value for the money

Exceptional

Superb