Hotel Valdis

I slept well and the room was fine. In the morning I picked some data signal on the phone, BUT on the evening the internet from wi-fi was NOT working. I was compelled to go 4 km downhill, for a few minutes of internet connection. I liked the cool air contrasting with the hot Bulgarian august.

Bad

There was no hot water on the night we arrived so we had to shower with cold water. The bathroom was disgusting, there was mold all over it.

This was such a great hotel and location! It was a refreshing overnight in the nature, close to Rila Monastery and very pleasant surrounding and restaurant onsite. We all absolutely loved it!

Nothing in particular.

the nature aroundpet friendly

no furniture for the large outside spaceprices in the restaurant ridiculously highcan be quite noisy with all the kids

Location and the swimming pool were good

The beds are small, insects and spiders everywhere.It looks like it was never cleaned properly before.No shampoo and toilet smell so bad.I will

Really liked this place in the middle of nowhere. The man helping and serving us was really friendly. Calm and friendly staff. We especially liked the terrace and food. We only stayed one night unfortunately.

The room was ok and very nice location.

We dined at the restaurant with high hopes of enjoying a delicious meal, but unfortunately, our experience was the worst ever we had. Upon ordering, we opted for the chicken fillet and fries, however, when our meal arrived, we were dismayed to find that it was completely undercooked. The chicken was raw and pink, posing a serious risk. It was not only unappetizing but also unsafe to consume. The waitresse did not speak english and could understand anything, despite showing him the chicken. He did not acknowledge the mistake and offerings a sincere apology.PLEASE DO NOT EAT IN THIS RESTAURANT FOR YOUR OWN SAFE. Planning to eat something before you arrive at this place, as there are not any other restaurant nearby. When he brought the bill, the chickens were included in the bill, despite not being eating and complaining about it, but unfortunately, we had to pay for it.

Very nice place in the nature good restaurant

Toilet

Nice location and nature

The room was not warmed prior our arrival and it took time to get it with a more or less normal temperature

Amazing location and nature. Good food

Got attacked bu the puch in the apartment at 3am

the area, the little house, the host, the facilities

The setting in the mountains was beautiful and the position of the bungalow by the river was very restful

The quality of the food in the restaurant was average.Re the bungalow it was fairly basic but ok apart from the bathroom where the tiled floor felt slippy and dangerous after the shower had been used.

The location was nice.

Our stay was in early January and the weather was freezing. When we got to the room, the radiators were not working and the receptionist turned the AC on to heat the room up. Right before we went to bed, the AC broke. We tried to fix the AC and could not. Then tried to find someone to help but there was noone. We slept in our jackets and couple of layers of blankets. Until the morning the room got colder and colder.

Amazing location, one fo the best locations during our trip in Bulgaria. Staff very friendlyRestaurant close to your roomVery CleanHad all neccassary toiletries, soap, towels, face cloth etc...Very good food at the restaurantFree parking available

It is a very nice place, accessible and affordable; beautiful and well kept garden, quite, good service.

Passable

The bathroom is awful, smelly and without ventilation. We only stayed one night instead of the two we booked. Not a river view room as promised. Wifi did not work at all.

Very pleasant motel-style accommodation. Location was great for Rila Monastery and having the river running by was awesome. We enjoyed our dinner too!

Beds could have been more comfortable, but for the price it was no big deal. We were very happy!

The location of this place is great, right next to a river, amidst big trees, and 15 km away from Rila Monastery. The bungalows are spacious with little terraces looking towards the river.

The maintenance of the hotel is really bad, and so is the service - both administrative and at the restaurant. Our reservation was messed up, and the only excuse we received was that some new colleague at the reception did not know what she was doing. In our bungalow, the bathroom door's lock was broken, so the door could not be closed, let alone locked. Тhe bathroom fan was not working and the window was sealed. The TV remote was also broken and fixed with tape - it was not working either. And the beds were extremely hard and uncomfortable. Some light bulbs were missing and there was an overall feeling of neglect and carelessness.

Good

The towels were wet and there was no soap in the bathroom

Nice staff and ubication! Will repeat on summer