Airelles Pan Dei Palais

Location was great, food excellent, service was very personal and highly attentive.

Wonderful Décor, professional staff, kind warm reception. Great food

Exceptional

the evening live entertainment program is too classic and monotonous. It used to be much more fun, and more in keeping with Saint Tropez with its lively, vibrant, and cheerful disposition. People danced. Not anymore

I had booked a pool view room and to my surprise there was an oversight when I arrived, and I was given a room with a street view. Having realized that it was a mistake, they have rectified the situation without me even asking. This was exceptional spur-of-the-moment decision making by the front desk which was greatly appreciated. They have upgraded me to a suite. I had the best experience I could ask for. It was truly a magical stay having read all about the history of the hotel.

Excellent location. Superb welcome from staff who remained extremely helpful throughout - especially the reception/concierge. Beautiful calm spaces inside and out. Room was nice, but small for what I think was described as Superior Deluxe or similar. Food was good.

Whilst the food was good, in my opinion, the kitchen may have been trying a little too hard to impress. Wine pairing with dinner didn't really work. No information on wines, such as year or producer. Breakfast was lovely but a little overwhelming with so many items being delivered at once.

Friendly staff, good atmosphere. Everything I expected and maybe a little more

The bed mattress was maybe a little too soft for me

Negative communication from the hotel has removed them from my list

The hotel could not have done more to damage their reputation than my insisting that I pay the full cancellation charge when I had made a mistake on the booking. I turned up one week early as this was my final two nights in St Tropez having sold my house and left it empty of furniture. I was exhausted, I was leaving two days later so clearly unable to take up the booking on the date I mistakenly made it for as I would be back in the UK. No empathy, no sympathy, no attempt to look after me (a returning customer). Appalling.

Beautiful Traditional hotel with interesting past.The hotel was clean, bed are comfortable, mini bar stocked daily. Breakfast was delicious with variety, location was great. They have a fun car service that take you to the beach. We enjoyed our stay and highly recommend.

Our room were a bit small.

All in all was a very nice experience, starting with a fantastic breakfast and a location close to the old city as well as the old port without forgetting the fabulous shops and restaurants around the area.

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location servicebreakfast room facilities beds

pillowsroom size

wonderful and incredibly beautiful boutique hotel. best breakfast ever - in the garden, in Front of the pool. extremely friendly and professional staff. wonderful design and awesome room perfume. a Real oasis in the hustle and bustle of St. Tropez.

Beautiful boutique hotel in the heart of St.Tropez, all the main attractions are a short walk away. The staff are very hospitable. The property is well kept. The room was clean with quality amenities provided for a comfortable stay.

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the cleanliness and location are basic for such a 5 star expectation but Pan Dei’s attention to detail is exceptional, on top of it all

Amazing, helpful and thoughtful staff, great location

I love everything about Pan Dei. Including all the little touches they added for their clients. Everyone all their staff was superb.

Nothing. Wished we had a slightly sunny and warm weather when we stayed to enjoy the beach and pool.

The staff were amazing, right from arrival, nothing was too hard for them. The food, the service, the friendlyness all were amazing.I could not rate them higher

Honestly I have a hard time of thinking of anything I did not like. Except perhaps, that I had to leave

Superb

Exceptional

Exceptional

Very good