Hotel Del Lago

Attentive staff, calm, clean

Breakfast a bit expensive for the choice/quality and the room was a bit small.

Although not very modern, rooms are clean, cozy and have everything necessary. We got a room with a balcony, which was a great bonus. Very close to the city center and beautiful lake.

excellent breakfast, well worth the price. Super clean rooms and property. Great attention for details.

strange that one needs to reserve a spot at the pool (1 hour time slot) - but it was not enforced

Location was. excellent, easy walk to shops and restaurants. Room was warm and comfortable. Lovely large soft towels and good quality bed linen. Car park on sight.

One member of staff not at all welcoming, we felt he really didn’t want guests. A smile would have been good..Double bed was rather small. Breakfast was not good, poor quality, definitely not worth €15.p.p

Good location, parking was a bonus. Breakfast was fine. I had other activities planned so I didn't use the garden and pool but these were very nice.

Certainly not a room they feature pictures of on the website so this was quite disappointing. The gentleman at check in asked me if there was another person with me before he assigned the room. I feel that since I was alone I got pushed to the worst, darker and dingy ground floor room. The room was clean but layout was improvised, forced into 4 smaller spaces with not very fine finishes on the appliance installations, I guess it was the garden shed at one time in the building's history. It also had 2 TVs for some reason! Other than that I'd only add that the staff could be a bit more welcoming... I didn't notice one smile during the 2 days I was there! I felt they were worn out, needed a holiday!

Confort, relax and location. Free towels for the pool was a plus.

Having to reserve the spa area and having a time limit of 1h, in the end there was a group of people with no previous reservation who stayed for longer… so we don’t get the point of reserving then.The price of the breakfast and bar is a bit excessive.

Very nice food, super friendly staff. This hotel impressed me a lot and left me a very good memory on my days in Spain

This hotel is located in the highest place of the town. Better take a taxi to get there if you have a heavy luggage with you.

Good price for what you get & cosy, comfy room!

Most unsustainable hotel i have ever been to…every single piece of food is wrapped into plastic. Also the breakfast buffet gives you the indirect feeling that you shouldn’t eat too much as everything is packed into tiny pieces of portions. We ate the whole buffet twice though - each :)

The hotel is nice and the location is perfect. It is clean and simple. The indoor pool and sauna is nice and clean. The rooms are clean and simple. Beds are comfortable.

The staff are not friendly. We felt inconvenience to them. We felt like they did not want guests to stay at there hotel. I think more effort could be made. A beautiful garden with nice chairs but there is nothing on offer in regards to drinks snacks etc. We had to walk into town instead of relaxing at the hotel.

nice location close to the town center (2 minutes walking) but very calm and quiet. spa was a very nice surprise, very clean and pretty: you had to book in advance but we got a slot without any issue. breakfast was simple but good (hot and cold options). highly recommend for a relaxing gateaway!

Good looking hostel, super-nice spa, comfy good-looking bedroom ???

Para informar-se sobre que hacer, mejor ir a la oficina de turismo directamente

Perfect location. Buffet style breakfast very good.Access to the pool n sauna good. Fridge and even champagne flutes provided.

It was difficult to unlock the entrance door next to the bedroom door.

close to old town

the hotel was tired and trading on past glory. the staff were polite but indifferent. the pool (for which we paid as part of the tariff, was rationed to one hour a day, even though the hotel was 3/4 empty. it took the staff two days to tell us there were free towels for the pool. the hotel across the road was newer, had a pool and was 25e per day cheaper.

We loved the location, it was perfect, it also has car park which it helps since the other car park is with fees. The staff was really lovely. We could enjoy ourselves in the spa in the evening before dinner.

We were to hot in the room, even after stopping the heater.

The location is right off the Puigcerdá lake. Perfect for going for a wee stroll and enjoying the views and the abundance of birds in it.The common areas of the hotel are very nice and cosy, including the pool and jacuzzi, they weren't crowded and were able to make the most of them

The room was by all means OVERPRICED. Furniture was old (not vintage), there was not any sense of harmony in it, windows were too high to look from them. Wasn't a total mess but I wouldn't recommend anyone spending that money to sleep in such a place. Maybe half of its actual price would make it justice.

The spa really made our experience.

Rooms were slightly old fashioned.

The location is simply excellent. The owners run the hotel with a team that has taken care of every small detail that makes the difference between being good and being truly excellent.

Sauna & pool

Location ,facility

Non

Spa

Res