Best Western Le Vauban

Breakfast was amazing as well as outdoor seating.

Lots of noise from adjacent rooms and halls because of the biker guests early departure No elevator.

The breakfast was fine.... the only thing not that good was the scrambled eggs.... good pastries and good selection of coldcuts and cheeses. The staff was very friendly and had great recommendations for restaurants in the very nice town center.

The complementary towels for the pool were very small

The staff were friendly and helpful. The selection at breakfast was extensive and the scrambled eggs were really fresh. The morning receptionist was really helpful with our onward travel.

It was conveniently located, clean, with helpful pleasant staff, available parking, and comfortable beds. Excellent buffet breakfast!

The room was a little small and the deodorizer aroma in the hallway was too strong. The breakfast was more expensive than we would have liked, but comprehensive with delicious options.

Very friendly service and nice room that was very clean.

Don't usually rate Best Westerns, but this was an exception. Nice room, good pool, excellent if slightly pricey breakfast.

The room and swimming pool

Felt that the standard of breakfast for a 4 star establishment was below standard

It was such an easy stay and after an 8hr drive it needed to be . Room was lovely had everything you needed, including coffee making facilities, and being on the ground floor, the terrace was an additional bonus.

Whilst the staff were excellent and couldn't do enough for you, checking in took longer than it needed to, the phone rang several times, was answered and dealt with, it felt like I didn't matter, check me in and let me go to my room 5 minutes not take 2 or 3 calls and have me waiting. Apologies were made each time the phone rang.

Breakfast was good

No dinner available both nights. Room smaller than expected

Good place for excursions and sightseeing. Room was quite and nice.The reception was helpful

Modern decor, opportunity to relax in the swimming pool area, superb food (both evening meal and breakfast), very friendly receptionist, short walk to the centre of the town.

Superb buffet, for breakfast and dinner, accommodating and efficient staff .Best hotel of the week . Wi-Fi good. Nice pool.

Lovely welcoming reception area and staff.Room and bathroom spotlessly clean, towels soft, bed so comfy and everything thought of.Grounds and pool very well cared for.Couldn't fault it at all and would certainly recommend and visit without doubt when next in area.

Nothing not to like

A spectacular surprise, normally I don't rate Best Western but this was amazing. So clean, staff were friendly, facilities excellent.

Absolutely nothing.

location

Rooms exceptionally small and insufficient commodities in the room i.e. towels, shower gels etc. Staff was not very friendly and helpful. highly overpriced. Will not come back

Great location only a short walk into Prades town centre. Also within easy reach of other towns in the area and some lovely walks. Hotel was very quiet even though on a busy road.

The hotel doesn't have a lift which was a bit of a problem with heavy bags if you are on the first floor. The balcony could have been cleaner, clearly the previous occupant had been a smoker as we could see evidence of this.

We enjoyed the small scale of the hotel, the garden and the pool, the views, the breakfast choice and being able to have breakfast in the garden and the helpful staff.

The brochure offered laundry facilities and an exercise bike/ room. However, none of these were available.

Helpful staff, Good parking facilities.

Gym had been dismantled and not rebuilt.

Well appointed extremely clean rooms. Good breakfast. Evening meal buffet style but very good.

Nice rooms, helpful and pleasant staff, good breakfast, secure parking, close to restaurants and fuel

The in-house restaurant was closed due to a staff shortage. Shame we weren't told as we would have factored this in. By the time we got out to find a restaurant they were all closing, despite being close by. Macdonald's provided food, but not our idea of a pleasant meal to end the day. Otherwise it is a recommendation.